Black screen and no tty with Ubuntu 16.04.1 (kernel >= 4.4.2)

Bug #1609436 reported by Basic Six
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux
New
Undecided
Unassigned
Fedora
Expired
Undecided

Bug Description

With Ubuntu 16.04, there is no video output and switching to another tty does not work either. The monitor shows a "no video input" message, the screen is black. This seems to happen with kernel >= 4.4.2. The current Ubuntu live system (ubuntu-16.04.1-desktop-amd64.iso) was used for testing.

It works with Ubuntu 15.10 (kernel 4.2).

An identical bug was filed against Fedora more than 4 months ago, but there is no progress:
https://bugzilla.redhat.com/show_bug.cgi?id=1314492

# lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

Description of problem:

After updating to kernel 4.4.2-301, the screen goes black on boot and the system is not usable except via SSH. After the Grub menu goes away, the Fedora boot screen is visible for about one second, then the screen goes black. It's not X that doesn't work because switching to another tty (Ctrl + Alt + F2) is not possible either.

Luckily, Fedora always keeps a couple of older kernels installed, so instead of manually downgrading the kernel package, simply booting 4.3.5-300 is enough to get a working system.

Version-Release number of selected component (if applicable):

Kernel 4.4.2-301 or higher makes the screen go black.
Kernel 4.3.5-300 (or lower) works.

How reproducible:

100%, screen black with 4.4, screen works with 4.3.

Steps to Reproduce:
1. dnf upgrade
2. screen black after reboot

Actual results:

Screen black, system unusable.

Expected results:

Screen should work as it did before.

A software bug should never break the functionality of the screen. Some sort of fallback mode, maybe to a lower resolution, might be acceptable in case of a severe bug. But the screen suddenly not working anymore after a routine update is unacceptable under any circumstances.

Additional info:

No Nvidia driver installed:

# rpm -qa | grep -ci nvidia
0

# lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

Created attachment 1132893
sysinfo

Attached sysinfo.

Ran another update, same issue with kernel 4.4.3-300.

Revision history for this message
In , Laura (laura-redhat-bugs) wrote :

*** This bug has been marked as a duplicate of bug 1313013 ***

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

The screen is still not working. No Fedora system with kernel 4.4 or newer has been working on this computer. It has been broken for over 4 months now! This is ridiculous.

On every boot, the old kernel 4.3 must be selected manually or else there is no video output.

A full system update cannot be performed, because every new kernel version seems to be broken as well.
Also, when updating the system (for example using apper or clicking on the update notifications in the tray), the working kernel could be uninstalled because Fedora only retains 3 kernel versions by default. So clicking on a software update notification by accident can render the whole system completely useless without any working kernel left.

According to bug 1313013, it's supposedly fixed in kernel 4.5.5. If this is the case, then these are two different bugs because it is still happening with 4.5.5.

The Fedora 24 live system also does not work - same issue:
5aa184c9377046a5e281402c4cee1a8a Fedora-Workstation-Live-x86_64-24-1.2.iso

Revision history for this message
Basic Six (basicsix) wrote :

In other words: Ubuntu Linux does not work on this computer anymore.

Basic Six (basicsix)
affects: nvidia-graphics-drivers-346 (Ubuntu) → kernel
Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

Black screen means "no video input", so it seems like the monitor is not even getting a signal.

When the "nomodeset" option is specified for the boot process, switching to another tty (Ctrl + Alt + F2) not only makes the screen go black in the same way, but also freezes the system completely.

Revision history for this message
Basic Six (basicsix) wrote :

It does work with the boot option "nomodeset" (boot menu, E, append "nomodeset" to "linux" line, F10). Tested with ubuntu-16.04.1-desktop-amd64.iso.

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

I have tried this Fedora live system - same bug, system won't boot, no video:
1b410e9889132274ed256d9966cd6538 Media/F24-x86_64-KDE-20160808.iso

Unlike Ubuntu (tested: ubuntu-16.04.1-desktop-amd64.iso), where the "nomodeset" boot option seems to be a good workaround, switching to another tty does not work (black screen, system frozen, including keyboard leds) on Fedora when using this option.
But using this option (Fedora live system boot menu, TAB, append "nomodeset", Enter), the system will at least boot and the login screen shows up. Apart from other issues that might arise because of this option, it seems to fix the boot process and the monitor won't go black until Ctrl + Alt + FX is pressed.

I feel like this bug should receive a bit more attention. After all, one of the most commonly used Linux distributions has stopped working (on this particular hardware) almost half a year ago.

In other words: Fedora Linux does not work on this computer anymore.

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

$ lspci -nn | grep VGA
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)

Motherboard: Asus Z87-PRO

Revision history for this message
In , Laura (laura-redhat-bugs) wrote :

*********** MASS BUG UPDATE **************

We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 24 kernel bugs.

Fedora 24 has now been rebased to 4.7.4-200.fc24. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 25, and are still experiencing this issue, please change the version to Fedora 25.

If you experience different issues, please open a new bug report for those.

Revision history for this message
Jürgen (j-w-ott) wrote :

lspci |grep -i vga
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09)

reproduceable on two identical Computers (Kubuntu 16.04)

Revision history for this message
atimonin (atimonin) wrote :

I have the same issue (no ascii tty when pressing <ctrl><alt><F1>).
I my case adding "nomodeset" boot option lead to dissapearing of second monitor.
It wasn't seen at all (no signal, "detect displays" in "Displays" setting has no effect).
I've resored /etc/default/grub and viola! The second monitor works and ascii tty is working.
Don't know how and why...

Revision history for this message
Michael MacEachern (maceach-b) wrote :

Do you think my issue here is the same? I have an Intel/Nvidia dual GPU laptop, and since 16.04, when trying to access the TTY screens, it's not black, but all it shows is:

/dev/sda2: clean, 302769/28753920 files, 57374604/11501568 blocks
_

And a steady cursor at the bottom. Keys are all ignored and it won't change to anything else, it's basically stuck here and it's the same on all TTY screens.

lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
01:00.0 VGA compatible controller: NVIDIA Corporation GK107GLM [Quadro K1100M] (rev a1)

Revision history for this message
In , Laura (laura-redhat-bugs) wrote :

*********** MASS BUG UPDATE **************
This bug is being closed with INSUFFICIENT_DATA as there has not been a response in 4 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.

Revision history for this message
In , Basic (basic-redhat-bugs) wrote :

I replaced the hardware because Fedora Linux would not work on the old hardware anymore. Probably still broken, but can't check.

Revision history for this message
deckoff@gmail.com (deckoff) wrote :

I can confirm this bug as well. Basically, after some time, the tty is frozen, showing:
/dev/sda2: clean, 302769/28753920 files, 57374604/11501568 blocks
Video is integrated intel HD, Linux Acer 4.4.0-59-generic

Changed in fedora:
importance: Unknown → Undecided
status: Unknown → Expired
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