contacts disappear from kaddressbook

Bug #355139 reported by Miguel Tadeu
4
Affects Status Importance Assigned to Milestone
KDE PIM
Unknown
Medium
kdepim (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Contacts keep mysteriously disappearing from kaddressbook. I noticed this because in kopete I have the contacts linked to the kaddressbook contacts. After a while, kopete contact names just started to show up in blank.

So right now, I can't figure out if the problem is in kopete or in kaddressbook.

Please feel free to ask anything to debug this problem.

Using jaunty fully updated

Revision history for this message
Andreas Moog (ampelbein) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in kdepim.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → kdepim (Ubuntu)
Revision history for this message
Miguel Tadeu (mtadeunet) wrote :

Well this only seems to happen when kopete is running....that's why I didn't choose a package. The problem can be in kdepim or in kopete

Revision history for this message
In , Miguel Tadeu (mtadeunet) wrote :

Version: 1.11.90 (using 4.2.85 (KDE 4.2.85 (KDE 4.3 Beta1)), Kubuntu packages)
Compiler: cc
OS: Linux (i686) release 2.6.28-11-generic

Sometimes some of the contacts that I have in the address book just disappear. Today, I got from 91 contacts to 31. This has been happening since the version from kde4.2.3. I'm using a vcf file to store the contacts.

Revision history for this message
In , Miguel Tadeu (mtadeunet) wrote :

I think this is has to do with a remote access to the vcf file. I'm using fish to access my contacts at work. I'm not very sure, but I think each time the file is saved, I lose some contacts from the contact list.

Revision history for this message
In , Alexander-balzer (alexander-balzer) wrote :

Yesterday I lost almost all (183 of 207!) contacts! This is horrible. Since my backup of the contact files is 1 week old and there where many changes in that time.

This already happened twice (after that I started making backups of my contacts once a week)

Currently I'm running KDE 3.5 on opensuse 11

Revision history for this message
In , Miguel Tadeu (mtadeunet) wrote :

I think this is about the resource, which a remote file using the fish kio....can anyone confirm this?

Revision history for this message
In , FiNeX (finex) wrote :

It seems a grave bug. Are you using the resource through akonadi?

Revision history for this message
In , Miguel Tadeu (mtadeunet) wrote :

No through Akonadi. I'm using the "Network(Provides access to contacts in remote files using KDE's network framework KIO.....) resource directly.

Setting as read only solved the problem, but I'm restricted on access.

Revision history for this message
In , Alexander-balzer (alexander-balzer) wrote :

I use no akkanodi. Just Kontakt and Kmail ...

Revision history for this message
In , FiNeX (finex) wrote :

@Alexander: exactly in which version did you have the data loss?

Revision history for this message
Harald Sitter (apachelogger) wrote :

What version of KDE? (if you upgraded beyond what is provided by default)

Changed in kdepim (Ubuntu):
status: New → Incomplete
Revision history for this message
Miguel Tadeu (mtadeunet) wrote :

This happens on kde4.2.x and kde4.3(beta 2)

Revision history for this message
Miguel Tadeu (mtadeunet) wrote :

I think I isolated the problem and I looks like it's about having a remote file(using fish kio) as a resource under kontact.

https://bugs.kde.org/show_bug.cgi?id=193599

Changed in kdepim (Ubuntu):
importance: Undecided → Medium
status: Incomplete → Confirmed
Revision history for this message
In , Alexander-balzer (alexander-balzer) wrote :

I use OpenSuse 11.0 with KDE 3.5.10 and Kontact 1.2.9

Changed in kdepim:
status: Unknown → New
Revision history for this message
In , Alexander-balzer (alexander-balzer) wrote :

Created attachment 35807
Broken address-book

I decided to give kontact a last chance and wanted to import lost addresses from a csv file. So I looked which addresses still exists in kontact and noticed that most of them are crap. The names are cut and the phone numbers are wrong or even not valid and in the wrong field. Maybe this info helps to fix this bug.

Changed in kdepim:
status: New → Confirmed
Revision history for this message
Harald Sitter (apachelogger) wrote :

Please refer to the KDE bug for status updates on this issue. Once fixed in KDE it will arrive shortly therafter in Kubuntu too.

Changed in kdepim (Ubuntu):
status: Confirmed → Invalid
Changed in kdepim:
importance: Unknown → Medium
Revision history for this message
In , Montel-3 (montel-3) wrote :

Thank you for taking the time to file a bug report.

KMail2 was released in 2011, and the entire code base went through significant changes. We are currently in the process of porting to Qt5 and KF5. It is unlikely that these bugs are still valid in KMail2.

We welcome you to try out KMail 2 with the KDE 4.14 release and give your feedback.

Changed in kdepim:
status: Confirmed → Unknown
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