After upgrade to 20.04, sound recording does not work.

Bug #1875530 reported by David
94
This bug affects 17 people
Affects Status Importance Assigned to Milestone
Kazam Screencaster
New
Undecided
Unassigned

Bug Description

Upgraded to the base Ubuntu 20.04 (from Ubuntu 19.10). Prior to upgrade, I was able to record either from the Laptops speakers/mic or my Jabra headset/mic. Now, under Preferences, I see nothing for Speaker and "Unknown" for microphone.

I am using an older Dell Latitude Core i5 laptop.

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Cyprien Accard (supercyprien) wrote :

Same for me.

I tried with 2 computers (self made computer and Dell Inspiron Core i7).

I'm not sure than it happened when I upgraded to ubuntu 20.04 (worked fine with 19.10) but since yesterday, no speaker and unknown microphone.

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Mohamed Ramadan (sudofix) wrote :

same here too

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andrew@drup.org (andrew-drup) wrote :

I am getting exactly the same thing.
As reported, it happened when I upgraded to 20.04
It now does not record from speakers or microphone.
Using a Lenovo T480 laptop

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Debid Magar (linkwithdm) wrote :

same here too
no speaker and unknown microphone

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Jevon Longdell (jevon-longdell) wrote :

Exactly the same here, other audio recording seems to work fine after the upgrade (zoom in particular). I've attached the output of a "pactl list" command and a screenshot just in case that helps.

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Cyprien Accard (supercyprien) wrote :

Some errors when launching it in a terminal, if it can help :

WARNING Kazam - Failed to correctly detect operating system.

/usr/lib/python3/dist-packages/kazam/app.py:145: Warning: value "((GtkIconSize) 32)" of type 'GtkIconSize' is invalid or out of range for property 'icon-size' of type 'GtkIconSize'
  self.builder.add_from_file(os.path.join(prefs.datadir, "ui", "kazam.ui"))

(kazam:11791): Gtk-WARNING **: 14:33:47.881: Can't set a parent on widget which has a parent

(kazam:11791): Gtk-WARNING **: 14:33:47.910: Can't set a parent on widget which has a parent

WARNING Prefs - Unable to find any audio devices.

When opening preferences :

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/kazam/frontend/preferences.py", line 256, in cb_audio2_changed
    pa_audio2_idx = prefs.mic_sources[prefs.audio2_source][0]
IndexError: list index out of range

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dansamara (dan-samara) wrote :

The code in pulseaudio.py call time.clock() func. But it deprecated from Python v3.3 - https://docs.python.org/3.7/library/time.html#time.clock

All time.clock() calls must be replaced with time.perf_counter() - https://docs.python.org/3.7/library/time.html#time.perf_counter

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dansamara (dan-samara) wrote :

Worked version for Python 3.8 of the pulseaudio.py file in attach

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dansamara (dan-samara) wrote :

Patch

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Romuald (romuntu) wrote :

Thanks for the patch, it will save my time !

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andrew@drup.org (andrew-drup) wrote :

Does anyone know when this patch might be applied? Things are getting critical for me here.

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APW (a-p-willis) wrote :

Thank you so much!
Upgrade to Ubuntu 20.04 broke mic in Kazam just when I desperately needed it.
Replacing /usr/lib/python3/dist-packages/kazam/pulseaudio/pulseaudio.py
with version in #8 fixed it for me.

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bg4mms (klw2267) wrote :

pulseaudio.py和pulseaudio.py.diff复制到下的文件

/usr/lib/python3/dist-packages/kazam/pulseaudio

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Seiichi Nakashima (ubuntu-linuxer) wrote :

I clean install ubuntu-20.04,
then install kazam using apt command.

sudo apt -y install kazam

kazam 1.4.5-3 install successfully,
but file -> preferences operation, then crushed.
I send crush report.

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corrado venturini (corradoventu) wrote :

Also on Ubuntu 20.10 - file -> preferences -> crash
I have a .crash file but problem not sent.
Attached my .crash file

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corrado venturini (corradoventu) wrote :

Also on Ubuntu 20.10 - file -> preferences -> crash
I have a .crash file but problem not sent.
Attached my .crash file

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corrado venturini (corradoventu) wrote :

Patch from post #8 applied on Ubuntu 20.04 and 20.10: WORKS FINE
thanks a lot
also crash on file -> preferences disappeared

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Giovanni Tommasini (giovannitommasini) wrote :

Patch from post #8 works also fo me
Thanks :)

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David (davidriggs71) wrote :

Thank you all, I should have replied earlier. The patch worked for me as well on both Ubuntu and Pop!OS.

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Gregoire (gregoirelaco) wrote :

Patch from #8 also work fine for me, thx a lot

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alvaro (akspain00) wrote :

Patch from #8 also work fine for me, thx a lot

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