Download Issue on PDFs in Chrome

[Nat Katin-Borland]

I believe this is a Chrome specific problem. Additionally, the issue seems to be with newly uploaded PDFs only. If you upload a new PDF or try to add a new version of an existing PDF, Chrome throws a multiple headers error (see attached screenshot). You can see the error on this file: https://karl.soros.org/communities/strategy-budget/files/budget/2019/appendices/appendix-2_budget-overview-sample-with-category-of-work-geography-and-concepts-tables.pdf/. The view link works in Chrome, it's just the download link that throws the error.

I can download or view the same file in IE and Firefox without any issues.

Can you take a look?

Thanks,
Nat

[Paul Everitt (paul-agendaless)]

Can you attach a PDF that's known to break staging....or maybe it's all PDFs?

[Nat Katin-Borland (nborland)]

I think it's all newly uploaded PDFs in Chrome...

[Paul Everitt (paul-agendaless)]

Weird, it doesn’t generate an exception in the log. Carlos, can you take a look?

—Paul

> On Jun 1, 2018, at 3:25 PM, Nat Katin-Borland <email address hidden> wrote:
>
> I think it's all newly uploaded PDFs in Chrome...
>
> --
> You received this bug notification because you are subscribed to KARL4.
> Matching subscriptions: KARL4
> https://bugs.launchpad.net/bugs/1774705
>
> Title:
> Download Issue on PDFs in Chrome
>
> Status in KARL4:
> New
>
> Bug description:
> I believe this is a Chrome specific problem. Additionally, the issue
> seems to be with newly uploaded PDFs only. If you upload a new PDF or
> try to add a new version of an existing PDF, Chrome throws a multiple
> headers error (see attached screenshot). You can see the error on
> this file: https://karl.soros.org/communities/strategy-
> budget/files/budget/2019/appendices/appendix-2_budget-overview-sample-
> with-category-of-work-geography-and-concepts-tables.pdf/. The view
> link works in Chrome, it's just the download link that throws the
> error.
>
> I can download or view the same file in IE and Firefox without any
> issues.
>
> Can you take a look?
>
> Thanks,
> Nat
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl4/+bug/1774705/+subscriptions

[Carlos de la Guardia (cguardia)]

It is chrome specific. There was no exception log because the response from the server was correct, except there was a comma in the content-disposition header that triggered Chrome's error message (this is to protect from some attacks). Adding quotes to the attachment filename solved it.

[Paul Everitt (paul-agendaless)]

Thanks for the quick response.

—Paul

> On Jun 2, 2018, at 12:37 PM, Carlos de la Guardia <email address hidden> wrote:
>
> It is chrome specific. There was no exception log because the response
> from the server was correct, except there was a comma in the content-
> disposition header that triggered Chrome's error message (this is to
> protect from some attacks). Adding quotes to the attachment filename
> solved it.
>
> ** Changed in: karl4
> Status: In Progress => Fix Released
>
> --
> You received this bug notification because you are subscribed to KARL4.
> Matching subscriptions: KARL4
> https://bugs.launchpad.net/bugs/1774705
>
> Title:
> Download Issue on PDFs in Chrome
>
> Status in KARL4:
> Fix Released
>
> Bug description:
> I believe this is a Chrome specific problem. Additionally, the issue
> seems to be with newly uploaded PDFs only. If you upload a new PDF or
> try to add a new version of an existing PDF, Chrome throws a multiple
> headers error (see attached screenshot). You can see the error on
> this file: https://karl.soros.org/communities/strategy-
> budget/files/budget/2019/appendices/appendix-2_budget-overview-sample-
> with-category-of-work-geography-and-concepts-tables.pdf/. The view
> link works in Chrome, it's just the download link that throws the
> error.
>
> I can download or view the same file in IE and Firefox without any
> issues.
>
> Can you take a look?
>
> Thanks,
> Nat
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl4/+bug/1774705/+subscriptions

[Nat Katin-Borland (nborland)]

Thanks Carlos for the quick work on this!