Image Keeps Disappearing from Reference Manual

Bug #782388 reported by Nat Katin-Borland on 2011-05-13
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
KARL3
Medium
Chris Rossi

Bug Description

The image embedded in this page keeps disappearing:
https://karl.soros.org/offices/nyc/help-desk/user-manuals/checking-webmail

Everything appears to be fine when you first upload it, but then when you return to the page, the link is broken. The image has been uploaded 3 times now and the same thing keeps happening. Perhaps this is an edge case on using the Image Drawer in a reference manual?

Nat Katin-Borland (nborland) wrote :
Paul Everitt (paul-agendaless) wrote :

I'm going to assign this to Balazs. I looked at the HTML and saw this:

<img src="/TEMP/beac4ddb-cc4a-48c9-8165-da052992f6f2/thumb/800x800.jpg"

...which shouldn't be happening.

Changed in karl3:
assignee: nobody → Balazs Ree (ree)
importance: Undecided → Medium
milestone: none → m56

This actually seems more likely to be something for me (server side) than something for Balasz (client side). I'll steal this one and give it back if I find I'm mistaken.

Changed in karl3:
assignee: Balazs Ree (ree) → Chris Rossi (chris-archimedeanco)
status: New → In Progress
Changed in karl3:
status: In Progress → Fix Committed

I suppose there are some sitting in the HTML strings in the database, <img src=""> pointing at /tmp, right?

--Paul

On May 17, 2011, at 12:06 PM, Chris Rossi wrote:

> ** Changed in: karl3
> Status: In Progress => Fix Committed
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/782388
>
> Title:
> Image Keeps Disappearing from Reference Manual
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> The image embedded in this page keeps disappearing:
> https://karl.soros.org/offices/nyc/help-desk/user-manuals/checking-webmail
>
> Everything appears to be fine when you first upload it, but then when
> you return to the page, the link is broken. The image has been
> uploaded 3 times now and the same thing keeps happening. Perhaps this
> is an edge case on using the Image Drawer in a reference manual?

Yes. I suppose I could write an evolve script to try to find them, but in
most cases the image will be gone, so I'm not sure what good can really be
done here. Open to ideas.

JimPGlenn (jpglenn09) wrote :

fixed

Changed in karl3:
status: Fix Committed → Fix Released
JimPGlenn (jpglenn09) on 2011-06-10
tags: added: r3.59
JimPGlenn (jpglenn09) on 2011-06-10
tags: added: r3.58
removed: r3.59
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