Activity log for bug #1891076

Date Who What changed Old value New value Message
2020-08-10 19:17:40 Jason Hobbs bug added bug
2020-08-10 19:42:59 Jason Hobbs description This is on focal with jujud 2.8.1. heat-mysql-router/1 has been stuck in executing "(install) installing charm software" for over 5 hours: ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ juju status heat-mysql-router Model Controller Cloud/Region Version SLA Timestamp openstack foundations-maas maas_cloud/default 2.8.1 unsupported 18:54:25Z App Version Status Scale Charm Store Rev OS Notes hacluster-heat waiting 0 hacluster jujucharms 143 ubuntu heat 14.0.0 waiting 3 heat jujucharms 357 ubuntu heat-mysql-router 8.0.21 waiting 3 mysql-router jujucharms 21 ubuntu logrotate waiting 0 logrotate-charm jujucharms 5 ubuntu public-policy-routing waiting 0 advanced-routing jujucharms 5 ubuntu Unit Workload Agent Machine Public address Ports Message heat/0 waiting idle 3/lxd/5 10.244.40.226 8000/tcp,8004/tcp Incomplete relations: database, identity hacluster-heat/1 waiting allocating 10.244.40.226 agent initializing heat-mysql-router/1 maintenance executing 10.244.40.226 (install) installing charm software logrotate/42 waiting allocating 10.244.40.226 agent initializing public-policy-routing/34 waiting allocating 10.244.40.226 agent initializing heat/1 waiting idle 4/lxd/11 10.244.41.2 8000/tcp,8004/tcp Incomplete relations: database, identity hacluster-heat/2 waiting idle 10.244.41.2 Resource: res_heat_8afed2c_vip not yet configured heat-mysql-router/2 waiting idle 10.244.41.2 'db-router' incomplete, MySQL Router not yet bootstrapped logrotate/50 active idle 10.244.41.2 Unit is ready. public-policy-routing/41 active idle 10.244.41.2 Unit is ready heat/2* waiting idle 5/lxd/6 10.244.40.205 8000/tcp,8004/tcp Incomplete relations: database, identity hacluster-heat/0* waiting idle 10.244.40.205 Resource: res_heat_8afed2c_vip not yet configured heat-mysql-router/0* waiting idle 10.244.40.205 'db-router' incomplete, MySQL Router not yet bootstrapped logrotate/12 active idle 10.244.40.205 Unit is ready. public-policy-routing/3 active idle 10.244.40.205 Unit is ready Machine State DNS Inst id Series AZ Message 3 started 10.244.40.108 armaldo focal zone1 Deployed 3/lxd/5 started 10.244.40.226 juju-05dab1-3-lxd-5 focal zone1 Container started 4 started 10.244.40.111 spearow focal zone2 Deployed 4/lxd/11 started 10.244.41.2 juju-05dab1-4-lxd-11 focal zone2 Container started 5 started 10.244.40.106 beartic focal zone3 Deployed 5/lxd/6 started 10.244.40.205 juju-05dab1-5-lxd-6 focal zone3 Container started ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ juju show-status-log heat-mysql-router/1 Time Type Status Message 07 Aug 2020 13:06:30Z workload waiting waiting for machine 07 Aug 2020 13:06:30Z juju-unit allocating 07 Aug 2020 13:06:30Z workload waiting installing agent 07 Aug 2020 13:06:33Z workload waiting agent initializing 07 Aug 2020 13:06:46Z workload maintenance installing charm software 07 Aug 2020 13:06:46Z juju-unit executing running install hook ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ date Mon Aug 10 18:56:18 UTC 2020 However, there is no jujud for it: ubuntu@juju-05dab1-3-lxd-5:~$ ps auxf | grep jujud ubuntu 33523 0.0 0.0 8164 660 pts/1 S+ 18:56 0:00 \_ grep --color=auto jujud root 313 0.0 0.0 8696 3424 ? Ss 14:59 0:00 bash /etc/systemd/system/jujud-machine-3-lxd-5-exec-start.sh root 347 0.0 0.0 828256 78016 ? SLl 14:59 0:05 \_ /var/lib/juju/tools/machine-3-lxd-5/jujud machine --data-dir /var/lib/juju --machine-id 3/lxd/5 --debug root 315 0.0 0.0 8696 3432 ? Ss 14:59 0:00 bash /etc/systemd/system/jujud-unit-heat-0-exec-start.sh root 342 0.0 0.0 829024 80224 ? SLl 14:59 0:13 \_ /var/lib/juju/tools/unit-heat-0/jujud unit --data-dir /var/lib/juju --unit-name heat/0 --debug And no logs either. This is on focal with jujud 2.8.1. heat-mysql-router/1 has been stuck in executing "(install) installing charm software" for over 5 hours: ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ juju status heat-mysql-router Model Controller Cloud/Region Version SLA Timestamp openstack foundations-maas maas_cloud/default 2.8.1 unsupported 18:54:25Z App Version Status Scale Charm Store Rev OS Notes hacluster-heat waiting 0 hacluster jujucharms 143 ubuntu heat 14.0.0 waiting 3 heat jujucharms 357 ubuntu heat-mysql-router 8.0.21 waiting 3 mysql-router jujucharms 21 ubuntu logrotate waiting 0 logrotate-charm jujucharms 5 ubuntu public-policy-routing waiting 0 advanced-routing jujucharms 5 ubuntu Unit Workload Agent Machine Public address Ports Message heat/0 waiting idle 3/lxd/5 10.244.40.226 8000/tcp,8004/tcp Incomplete relations: database, identity   hacluster-heat/1 waiting allocating 10.244.40.226 agent initializing   heat-mysql-router/1 maintenance executing 10.244.40.226 (install) installing charm software   logrotate/42 waiting allocating 10.244.40.226 agent initializing   public-policy-routing/34 waiting allocating 10.244.40.226 agent initializing heat/1 waiting idle 4/lxd/11 10.244.41.2 8000/tcp,8004/tcp Incomplete relations: database, identity   hacluster-heat/2 waiting idle 10.244.41.2 Resource: res_heat_8afed2c_vip not yet configured   heat-mysql-router/2 waiting idle 10.244.41.2 'db-router' incomplete, MySQL Router not yet bootstrapped   logrotate/50 active idle 10.244.41.2 Unit is ready.   public-policy-routing/41 active idle 10.244.41.2 Unit is ready heat/2* waiting idle 5/lxd/6 10.244.40.205 8000/tcp,8004/tcp Incomplete relations: database, identity   hacluster-heat/0* waiting idle 10.244.40.205 Resource: res_heat_8afed2c_vip not yet configured   heat-mysql-router/0* waiting idle 10.244.40.205 'db-router' incomplete, MySQL Router not yet bootstrapped   logrotate/12 active idle 10.244.40.205 Unit is ready.   public-policy-routing/3 active idle 10.244.40.205 Unit is ready Machine State DNS Inst id Series AZ Message 3 started 10.244.40.108 armaldo focal zone1 Deployed 3/lxd/5 started 10.244.40.226 juju-05dab1-3-lxd-5 focal zone1 Container started 4 started 10.244.40.111 spearow focal zone2 Deployed 4/lxd/11 started 10.244.41.2 juju-05dab1-4-lxd-11 focal zone2 Container started 5 started 10.244.40.106 beartic focal zone3 Deployed 5/lxd/6 started 10.244.40.205 juju-05dab1-5-lxd-6 focal zone3 Container started ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ juju show-status-log heat-mysql-router/1 Time Type Status Message 07 Aug 2020 13:06:30Z workload waiting waiting for machine 07 Aug 2020 13:06:30Z juju-unit allocating 07 Aug 2020 13:06:30Z workload waiting installing agent 07 Aug 2020 13:06:33Z workload waiting agent initializing 07 Aug 2020 13:06:46Z workload maintenance installing charm software 07 Aug 2020 13:06:46Z juju-unit executing running install hook ubuntu@production-cpe-07d59674-95e9-4406-9d05-8f25282eb455:~/project$ date Mon Aug 10 18:56:18 UTC 2020 However, there is no jujud for it: ubuntu@juju-05dab1-3-lxd-5:~$ ps auxf | grep jujud ubuntu 33523 0.0 0.0 8164 660 pts/1 S+ 18:56 0:00 \_ grep --color=auto jujud root 313 0.0 0.0 8696 3424 ? Ss 14:59 0:00 bash /etc/systemd/system/jujud-machine-3-lxd-5-exec-start.sh root 347 0.0 0.0 828256 78016 ? SLl 14:59 0:05 \_ /var/lib/juju/tools/machine-3-lxd-5/jujud machine --data-dir /var/lib/juju --machine-id 3/lxd/5 --debug root 315 0.0 0.0 8696 3432 ? Ss 14:59 0:00 bash /etc/systemd/system/jujud-unit-heat-0-exec-start.sh root 342 0.0 0.0 829024 80224 ? SLl 14:59 0:13 \_ /var/lib/juju/tools/unit-heat-0/jujud unit --data-dir /var/lib/juju --unit-name heat/0 --debug And no unit logs either. Machine log: http://paste.ubuntu.com/p/378wmfKmGk/ controller crashdump: http://people.canonical.com/~jhobbs/juju-crashdump-controller-2020-08-10-19.18.04.tar.gz
2020-08-14 14:47:48 Heather Lanigan juju: status New Triaged
2020-08-14 14:49:49 Heather Lanigan juju: importance Undecided High
2020-08-14 14:49:54 Heather Lanigan juju: status Triaged Incomplete
2020-08-26 13:38:08 Heather Lanigan juju: status Incomplete Triaged
2022-11-03 16:44:00 Canonical Juju QA Bot juju: importance High Low
2022-11-03 16:44:02 Canonical Juju QA Bot tags cdo-qa foundations-engine cdo-qa expirebugs-bot foundations-engine