get "Invalid status code returned (500)"

[Rob Rutten]

I want to make a 2-hour-cadence HMI movie for all of 2013 and pulled over month by month. All fine except for June. I got this error in February every time I tried June and gave up. Now have newly installed JHelioviewer and Oracle Java8 under Ubuntu 14.04 on a new laptop. Same error again. Was there no SDO in June 2013?

[Sapa Holliday (saparonia)]

I have Ubuntu 14.04, I am using AMD64 self built, no faults, I have latest Java 8 from Oracle, I have installed latest stable JHelioviewer using Ubuntu's Software Installer on the file from the link on JHelioviewer website, which is

https://github-cloud.s3.amazonaws.com/releases/24942721/f533c576-3bcd-11e5-99f8-a057cd6edd87.deb?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAISTNZFOVBIJMK3TQ%2F20151116%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20151116T233806Z&X-Amz-Expires=300&X-Amz-Signature=058398a97d750dfdcc9c3dff1ec05d85daa2030967e0fa9a4dc4136f99076ca2&X-Amz-SignedHeaders=host&actor_id=0&response-content-disposition=attachment%3B%20filename%3DJHelioviewer_2_3_3_64_bit.deb&response-content-type=application%2Foctet-stream

Now have same fault with the new installation - same as above, will not connect to download anything at all, gave me:

"An error occurred while opening the remote file!
Error in the server communication. Error in the server communication
Invalid status code returned (500)"

[Sapa Holliday (saparonia)]

Opening in Terminal and attempting to download images gives this result:

2015-11-17 00:00:50,258 [JHV Update Checker] INFO root - Running the newest version of JHelioviewer
2015-11-17 00:00:59,051 [AWT-EventQueue-0] INFO root - Opening URL https://bugs.launchpad.net/jhelioviewer/+filebug
2015-11-17 00:01:24,877 [LoadNewMovie] INFO root - Connect to http://helioviewer.org/api/index.php?action=getJPX&observatory=SOHO&instrument=LASCO&detector=C2&measurement=white-light&startTime=2015-11-14T00:25:16Z&endTime=2015-11-16T00:25:16Z&cadence=1800&jpip=true&verbose=true&linked=true
2015-11-17 00:01:25,375 [LoadNewMovie] ERROR root - An error occured while opening the remote file!
java.io.IOException: Error in the server communication:Error in the server communication:
Invalid status code returned (500)
 at org.helioviewer.jhv.io.APIRequestManager.loadImageSeries(APIRequestManager.java:183)
 at org.helioviewer.jhv.io.APIRequestManager.requestAndOpenRemoteFile(APIRequestManager.java:346)
 at org.helioviewer.jhv.gui.dialogs.ObservationDialog$3.run(ObservationDialog.java:295)
 at java.lang.Thread.run(Thread.java:745)