[ARL-U] Bluetooth: no devices can be found

Bug #2070424 reported by AaronMa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
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Undecided
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intel
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Ubuntu
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Bug Description

[Description]
  6.10-1005-oem kernel can not find any BT devices on ARL-U.
  Firmware Version: 254-28.23

[Hardware Information]
  Architecture:
    CPU0: Genuine Intel(R) 0000 (family: 0x6, model: 0xc6, stepping: 0x0)
  Platform(s):
    Arrow Lake
  Date HW is expected at Canonical:

  Component(s):
    Bluetooth:
Bus 003 Device 005: ID 8087:0033 Intel Corp. AX211 Bluetooth
80:14.3 Network controller [0280]: Intel Corporation Device [8086:7f70] (rev 10)

[Software Information]
  Ubuntu Version:
    24.04

[Business Justification]

[Testing guidance]
  No BT devices can be found on ARL-U.

logs:
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Device revision is 0
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Secure boot is enabled
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: OTP lock is enabled
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: API lock is enabled
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Debug lock is disabled
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Minimum firmware build 1 week 10 2014
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Bootloader timestamp 2019.40 buildtype 1 build 38
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: DSM reset method type: 0x00
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Found device firmware: intel/ibt-1040-0041.sfi
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Boot Address: 0x100800
Jun 25 23:28:55 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Firmware Version: 254-28.23
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Waiting for firmware download to complete
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Firmware loaded in 2818161 usecs
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Waiting for device to boot
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Device booted in 17655 usecs
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Malformed MSFT vendor event: 0x02
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-1040-0041.ddc
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Applying Intel DDC parameters completed
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Firmware timestamp 2023.28 buildtype 1 build 68350
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Firmware SHA1: 0xc64314a8
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Fseq status: Success (0x00)
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Fseq executed: 00.00.02.41
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: hci0: Fseq BT Top: 00.00.02.41
Jun 25 23:28:58 u-Arrow-Lake-Client-Platform kernel: Bluetooth: MGMT ver 1.22

AaronMa (mapengyu)
tags: added: arl
AaronMa (mapengyu)
description: updated
Revision history for this message
AaronMa (mapengyu) wrote :

ARL info:

00:02.0 VGA compatible controller [0300]: Intel Corporation Arrow Lake-U [Intel Graphics] [8086:7d67] (rev 03) (prog-if 00 [VGA controller])

Rex Tsai (chihchun)
tags: added: oem-priority
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