Printing produce error before print dialog

Bug #912286 reported by Ponny on 2012-01-05
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Inkscape
High
Unassigned

Bug Description

I have Windows XP SP3 and Inkspace 0.48.1.2. I'm not use 0.48.2 because of some annoying bugs about displaying sliders in Fill and Line dialog and at moving Dialog properties window across the screen. Nothing critical, but I will wait for 0.48.3.

Well, problem is this. I can't print. The Print dialog box does not open at all. Maybe this problem is allready solved in 0.48.2.

Errox message said:
"Inkscape has encountered an internal error and will close down."
(sorry - google translation)

For more information..... I got this info:
Error signature

AppName: inkscape.exe AppVer: 0.48.1.0 ModName: cnmui78.dll
ModVer: 0.3.0.0 Offset: 0005bbf2

And then Technical information.....
C:\DOCUME~1\UPORAB~1\LOCALS~1\Temp\61cf_appcompat.txt
I can't upload file here, so I put all content of this file here: (see attachment)

civ-civ

Ponny

su_v (suv-lp) on 2012-01-05
tags: added: crash printing win32
jazzynico (jazzynico) wrote :

Adding technical details in an attachment (short comments are easier to read...).

description: updated
Changed in inkscape:
importance: Undecided → High
jazzynico (jazzynico) wrote :

Does it happen with any file you use? If not, could you please provide an SVG file that makes Inkscape crash on your computer?

<off-topic>
For your information, the sliders bug will be fixed in 0.48.3, which should be released soon.
</off-topic>

Yes, it happen with any file I use.

civ-civ

     Ponny

--- On Wed, 8/2/12, JazzyNico <email address hidden> wrote:

> From: JazzyNico <email address hidden>
> Subject: [Bug 912286] Re: Printing produce error before print dialog
> To: <email address hidden>
> Received: Wednesday, 8 February, 2012, 2:00 PM
> Does it happen with any file you use?
> If not, could you please provide
> an SVG file that makes Inkscape crash on your computer?
>
> <off-topic>
> For your information, the sliders bug will be fixed in
> 0.48.3, which should be released soon.
> </off-topic>
>
> --
> You received this bug notification because you are
> subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/912286
>
> Title:
>   Printing produce error before print dialog
>
> Status in Inkscape: A Vector Drawing Tool:
>   New
>
> Bug description:
>   I have Windows XP SP3 and Inkspace 0.48.1.2. I'm not
> use 0.48.2
>   because of some annoying bugs about displaying
> sliders in Fill and
>   Line dialog and at moving Dialog properties window
> across the screen.
>   Nothing critical, but I will wait for 0.48.3.
>
>   Well, problem is this. I can't print. The Print
> dialog box does not
>   open at all. Maybe this problem is allready solved in
> 0.48.2.
>
>   Errox message said:
>   "Inkscape has encountered an internal error and will
> close down."
>   (sorry - google translation)
>
>   For more information..... I got this info:
>   Error signature
>
>   AppName: inkscape.exe AppVer: 0.48.1.0 ModName:
> cnmui78.dll
>   ModVer: 0.3.0.0 Offset: 0005bbf2
>
>   And then Technical information.....
>
> C:\DOCUME~1\UPORAB~1\LOCALS~1\Temp\61cf_appcompat.txt
>   I can't upload file here, so I put all content of
> this file here: (see attachment)
>
>
>   civ-civ
>
>   Ponny
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/inkscape/+bug/912286/+subscriptions
>

Connac (e-cb-t) wrote :

Happened to me on 0.48.2 - I think after I installed Gimp. I can see the print dialogue box behind the error message, but can't get past the error message.

"Inkscape encountered an internal error and will close now."

Makes no difference what file - pdf, svg. The only way I can get an export is to save as PDF.

Have updated Cairo and Macports, and that doesn't seem to have made any difference.

Have app zapped it, and the Gimp, then reinstalled Inkscape, but same thing happens.

Not very open-source literate, so don't expect much more intelligent comment than the above!

Cheers

Connac (e-cb-t) wrote :

By the way I'm on Mac Lion 10.7.4 and the error existed before my Lion Software update to 10.7.4 on 12 June 2012

Ponny (jelen-v-senci) wrote :

I made another test.
This error occurs if I turn on "full page printing" in printer settinggs.
I have a printer Canon Pixma IP4200.

Ponny (jelen-v-senci) wrote :

I must apologize for the mistake.
Right name of command is "borderless printing"

          Ponny

Ponny (jelen-v-senci) wrote :

I just installed the program Inkscape 0.48.3.1-2. The last versino. And the problem still exist.

          Ponny

Alvin Penner (apenner) wrote :

- does this happen _only_ if you turn on "borderless printing" ?
- I mean, are there any conditions under which you are able to print successfully?

Ponny (jelen-v-senci) wrote :

- does this happen _only_ if you turn on "borderless printing" ?
Yes

- I mean, are there any conditions under which you are able to print successfully?

Yes. Printing with borders.

That means, I can't print picture A4 without any borders 100%.
But printer is not problem. I can print borderless from other programs.

                                                                   Ponny

description: updated
Connac (e-cb-t) wrote :

Can this be fixed? I'm thinking about getting some alternative software, as working around this using PDFs is too much of a limitation. I see it's high priority, but unassigned.

I'm only sorry I'm insufficiently IT literate to work it out.

By the way, if it helps. I can't even get to an option to turn off borderless printing. File + Print = error message, with the print dialogue box sometimes appearing behind the error message, but mostly not.

The error message isn't always the same, indicating there might be a couple of factors involved?

Anything else I can do to chase the logic down - please do ask.

Ponny (jelen-v-senci) wrote :

This buggy still not healed in InkScape 0.48.4 r9939

                                           Ponny

Kris (kris-degussem) wrote :

Could not reproduce the crash on vista 64 bit with 0.48.x or trunk.
Could you add a file that crashes your system?

Ponny (jelen-v-senci) wrote :

This problem happens only with borderles printig on. If off, I can print normally.
I have Windows XP SP3 and right now Inkspace 0.48.4 r9939.
Hardware:
Board: Gigabyte GA-8S655FX(L)
CPU: Intel Pentium IV 2GHz - 1 core, 32 bit
RAM: 2GB
Graphic: ATI Saphire Radeon 9600SE with 128 MB RAM

This problem occurs with any SVG file. I made now new simply file: Print test.svg and put here.
And error raport in file 9db6_appcompat.txt.

Ponny (jelen-v-senci) wrote :

Ups, I can't attach two files. Well, here is error raport file: 9db6_appcompat.txt

Kris (kris-degussem) wrote :

Could not reproduce the bug either on my system (vista 64 bit) with Inkscape 0.48.x branch using this file and the freePDF XP printer which allows borderless printing ...

Connac (e-cb-t) wrote :

I'm on Mac OS X Lion and it fails on any file, even new ones.

Conrad

On 20 Feb 2013, at 17:48, Kris <email address hidden> wrote:

> Could not reproduce the bug either on my system (vista 64 bit) with
> Inkscape 0.48.x branch using this file and the freePDF XP printer which
> allows borderless printing ...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/912286
>
> Title:
> Printing produce error before print dialog
>
> Status in Inkscape: A Vector Drawing Tool:
> New
>
> Bug description:
> I have Windows XP SP3 and Inkspace 0.48.1.2. I'm not use 0.48.2
> because of some annoying bugs about displaying sliders in Fill and
> Line dialog and at moving Dialog properties window across the screen.
> Nothing critical, but I will wait for 0.48.3.
>
> Well, problem is this. I can't print. The Print dialog box does not
> open at all. Maybe this problem is allready solved in 0.48.2.
>
> Errox message said:
> "Inkscape has encountered an internal error and will close down."
> (sorry - google translation)
>
> For more information..... I got this info:
> Error signature
>
> AppName: inkscape.exe AppVer: 0.48.1.0 ModName: cnmui78.dll
> ModVer: 0.3.0.0 Offset: 0005bbf2
>
> And then Technical information.....
> C:\DOCUME~1\UPORAB~1\LOCALS~1\Temp\61cf_appcompat.txt
> I can't upload file here, so I put all content of this file here: (see attachment)
>
> civ-civ
>
> Ponny
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/inkscape/+bug/912286/+subscriptions

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