Inkscape crashes on startup

[Christoph Kaufmann]

I'm using Inscape on Windows XP Pro SP3. I had 0.46 installed which worked fine, but for no apparent reason stopped working, showing an error ("Inkscape encountered an internal error and will close now") at startup.
I tried out the portable version as well as the recent snapshot but the crash stayed. I also deleted my preferences to no avail.
I have attached the gdb backtrace and hope it helps solving this crash.

[su_v (suv-lp)]

Did you install new color or display profiles right before Inkscape stopped working (possibly with a new monitor or printer driver, or another application)?

from the backtrace:
> #0 0x77c17740 in strcmp () from C:\WINDOWS\system32\msvcrt.dll
> #1 0x6861b047 in g_utf8_collate () from E:\Graphic\Inkscape\libglib-2.0-0.dll
> #2 0x005967ea in findThings ()
> #3 0x00596fd8 in Inkscape::colorprofile_get_system_profile_handle ()
> #4 0x00598aa2 in Inkscape::colorprofile_get_display_transform ()
(…)

Is the backtrace from 0.46 or a recent development build (r9596) / prerelease version (0.48pre1)?

function findThings() in current trunk sources:
 <http://bazaar.launchpad.net/~inkscape.dev/inkscape/trunk/annotate/head:/src/color-profile.cpp#L688>

function findThings() in 0.46 branch:
<http://bazaar.launchpad.net/~inkscape.dev/inkscape/RELEASE_0_46_BRANCH/annotate/head:/src/color-profile.cpp#L563>

[su_v (suv-lp)]

possibly related report:
Bug #498141 “Crash on opening "Inkscape Preferences..." dialog”

[Christoph Kaufmann (ck-teewars)]

@~suv
Now you mention it, I have installed a new color profile.
I now removed it and rebooted the system but I still get exactly the same crash.

[Christoph Kaufmann (ck-teewars)]

Sorry I put this in a new comment, but I forgot to mention the Revision of the snapshot. It's 9596.

[su_v (suv-lp)]

Could you copy the list of paths in 'Inkscape Preferences > Misc > System info' and paste it here?
Possibly some non-utf-8 base path is listed as search path for the color profiles.

[su_v (suv-lp)]

Same backtrace (on Mac OS X) reported in
Bug #623640 “inkscape 0.48 crashes on startup in colorprofile_get_system_profile_handle()”:
<https://bugs.launchpad.net/inkscape/+bug/623640>

[Christoph Kaufmann (ck-teewars)]

Sorry, but I cannot give you those paths. Inkscape crashes immediately after startup without any user interaction.

[su_v (suv-lp)]

> I cannot give you those paths. Inkscape crashes immediately
> after startup without any user interaction.

My bad - what was I thinking? (it's the second time I make this mistake ;) )

Can you try the workaround as described in comment #17 of bug #623640? If you don't have Inkscape 0.47 available, you can edit Inkscape's preferences file (%APPDATA%\Inkscape\preferences.xml) directly in a text editor:
Change 'from_display' in the group 'displayprofile' to '1':

    <group
       id="displayprofile"
       enable="0"
       from_display="1"
       intent="0"
       uri="" />

[Christoph Kaufmann (ck-teewars)]

After changing the preferences inkscape is not crashing any more. I added the paths as an attachment. There seem to be no paths with non-unicode characters. (I doubt there are any paths like that on my system, as I avoid to use any characters which are not in the basic ASCII set).
Thank you ~suv for looking into this problem. Finally I'm able to use Inkscape again.

[Vin (vinfxe)]

This was happening to me on 0.48.1 and I uninstalled 0.48.1 and installed to 0.48.2 r9819 hoping that would fix it. I still got the error in 0.48.2. I tried the displayprofile workaround as above but that didn't work:

    <group
       id="displayprofile"
       enable="0"
       from_display="1"
       intent="0"
       uri="" />

What worked for me was deleting %APPDATA%\Inkscape\preferences.xml

That indicates to me there is another setting to fix if you get this error in 0.48.2. Do you know what it is?

FYI: My system is Windows 7 Home Premium/64-bit/SP1, with recent OS updates.

[jazzynico (jazzynico)]

Marking duplicate of Bug #623640 'inkscape 0.48 crashes on startup in colorprofile_get_system_profile_handle()' <https://bugs.launchpad.net/inkscape/+bug/623640>.
Don't hesitate to comment if you think it's a different issue.