can't open svg files in inkscape, "failed to load the requested file"

Bug #393311 reported by katepo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Inkscape
Incomplete
Undecided
Unassigned

Bug Description

can no longer open svg templates that i was able to open as an original inkscape file over the course of the last few months. I am using a mac osx. I cannot even locate the file anywhere on my computer when I do a basic search.

I have placed the inkscape.crash.log records below. I don't know how to interpret these logs, and any help would be very appreciated.

**********

Host Name: kate-s-computer
Date/Time: 2009-04-23 19:01:01.747 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Inkscape
Path: /Volumes/Inkscape/Inkscape.app/Contents/MacOS/Inkscape
Parent: WindowServer [58]

Version: 0.46 (0.46)

PID: 284
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 libSystem.B.dylib 0x9005a374 pthread_cancel + 6
1 org.inkscape.Inkscape 0x00002380 AppQuitAEHandler + 119
2 com.apple.AE 0x95e9e7c9 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
3 com.apple.AE 0x95e9e6fa dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
4 com.apple.AE 0x95e9e5c6 aeProcessAppleEvent + 190
5 com.apple.HIToolbox 0x92df5084 AEProcessAppleEvent + 37
6 com.apple.HIToolbox 0x92e3c12e ProcessHighLevelEvent + 151
7 com.apple.HIToolbox 0x92e3c06f StandardApplicationEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 265
8 com.apple.HIToolbox 0x92df14d7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
9 com.apple.HIToolbox 0x92df0b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
10 com.apple.HIToolbox 0x92df0a41 SendEventToEventTargetWithOptions + 55
11 com.apple.HIToolbox 0x92df80e3 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 357
12 com.apple.HIToolbox 0x92df188e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
13 com.apple.HIToolbox 0x92df0b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
14 com.apple.HIToolbox 0x92df7f7c SendEventToEventTarget + 56
15 com.apple.HIToolbox 0x92e3beb3 ToolboxEventDispatcher + 81
16 com.apple.HIToolbox 0x92e3a8cb RunApplicationEventLoop + 165
17 org.inkscape.Inkscape 0x00002ba1 main + 1236
18 org.inkscape.Inkscape 0x00001f82 _start + 216
19 org.inkscape.Inkscape 0x00001ea9 start + 41

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000 ebx: 0x000034b0 ecx: 0x00000000 edx: 0x00002309
  edi: 0x00000001 esi: 0xa5e9c068 ebp: 0xbffff368 esp: 0xbffff368
   ss: 0x0000001f efl: 0x00010282 eip: 0x9005a374 cs: 0x00000017
   ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
    0x1000 - 0x2fff org.inkscape.Inkscape 0.46 /Volumes/Inkscape/Inkscape.app/Contents/MacOS/Inkscape
  0x205000 - 0x2e3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
  0x37b000 - 0x37bfff com.apple.applescript.component 1.10.7 /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
  0x7fa000 - 0x7fafff com.apple.osax.digihub 1.0 /System/Library/ScriptingAdditions/Digital Hub Scripting.osax/Contents/MacOS/Digital Hub Scripting
0x14084000 - 0x140b0fff com.apple.osax.standardadditions 1.10.7 (???) /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/StandardAdditions
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90284000 - 0x9034cfff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x903a3000 - 0x90649fff com.apple.CoreServices.CarbonCore 682.31 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90910000 - 0x90910fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90990000 - 0x90a0efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90a56000 - 0x90ad5fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afe000 - 0x90b62fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd1000 - 0x90bd8fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bdd000 - 0x90c50fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c65000 - 0x90c77fff libauto.dylib /usr/lib/libauto.dylib
0x90f66000 - 0x90fcefff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91059000 - 0x91069fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x9112d000 - 0x9114bfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91157000 - 0x91165fff libz.1.dylib /usr/lib/libz.1.dylib
0x91168000 - 0x91307fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91405000 - 0x9140dfff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91414000 - 0x9141bfff libbsm.dylib /usr/lib/libbsm.dylib
0x9141f000 - 0x91445fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91457000 - 0x914cdfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151e000 - 0x9151efff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9166e000 - 0x916e1fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917de000 - 0x91829fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91848000 - 0x9185efff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9186a000 - 0x91885fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x918e1000 - 0x918edfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a5a000 - 0x91a78fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91aee000 - 0x91af2fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ba0000 - 0x91ba2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91c06000 - 0x91c43fff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x91ce4000 - 0x91ce4fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce6000 - 0x91d74fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91d7b000 - 0x91d7bfff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d7d000 - 0x91dd6fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91ddf000 - 0x91e03fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e0b000 - 0x92214fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9224e000 - 0x92602fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9262f000 - 0x9271cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b19000 - 0x92b23fff com.apple.framework.AppleTalk 1.2.0 (???) /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x92bb5000 - 0x92bb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bd6000 - 0x92bdefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92bf0000 - 0x92c81fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92c95000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92ccc000 - 0x92cd2fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92cd8000 - 0x92d3bfff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x92d62000 - 0x92da3fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92ddf000 - 0x92de4fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x933ae000 - 0x93486fff edu.mit.Kerberos 5.5.26 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x93510000 - 0x9352dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x93536000 - 0x935b5fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x95162000 - 0x95256fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x952bd000 - 0x9536ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x95aad000 - 0x95ab1fff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x95d3c000 - 0x95e10fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x95e9c000 - 0x95ec8fff com.apple.AE 316.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x95ee6000 - 0x95f25fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x96148000 - 0x9621dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x96f46000 - 0x96f86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x96fa2000 - 0x97001fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97106000 - 0x97121fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9712c000 - 0x971b4fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x971b9000 - 0x971f8fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97aae000 - 0x97ac2fff com.apple.AppleShareClient 1.5.4 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClient
0x97ad0000 - 0x97b0ffff com.apple.AppleShareClientCore 1.5.4 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x98127000 - 0x981b8fff com.apple.applescript 1.10.7 /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x9f66a000 - 0x9f675fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9f67a000 - 0x9f694fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9f69a000 - 0x9f6a9fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9f6b0000 - 0x9f6c6fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9f6cb000 - 0x9f774fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9f79a000 - 0x9fbeffff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9fc86000 - 0x9febefff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9ffd0000 - 0x9ffeefff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

**********

Host Name: kate-s-computer
Date/Time: 2009-04-23 19:01:05.538 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Inkscape
Path: /Applications/AOL Instant Messenger (SM) ƒ/Inkscape.app/Contents/MacOS/Inkscape
Parent: WindowServer [58]

Version: ??? (???)

Tags: crash osx
tags: added: osx
Revision history for this message
Pablo Trabajos (pajarico) wrote :

What do you mean by templates? The Format templates that appear on the Page tab or a file of your creation you're using as a template?
A longer, more detailed explanation of what triggers the crash is necessary.

> I cannot even locate the file anywhere on my computer when I do a basic search.
But that doesn't have anything to do with Inkscape, does it?

Changed in inkscape:
status: New → Incomplete
tags: added: crash
Revision history for this message
su_v (suv-lp) wrote :

from the Inkscape crash logs in the bug description:
> Command: Inkscape
> Path: /Volumes/Inkscape/Inkscape.app/Contents/MacOS/Inkscape
[…]
> Command: Inkscape
> Path: /Applications/AOL Instant Messenger (SM) ƒ/Inkscape.app/Contents/MacOS/Inkscape

It seems there are two versions of Inkscape installed _and_ started at the same time / in parallel. One of them is located in a directory containing 'ƒ' which prevents Inkscape from starting - see bug #168050 in Inkscape: “OSX: Inskcape startup directory name cannot contain & or ƒ”: <https://bugs.edge.launchpad.net/inkscape/+bug/168050>

See also ' Mac OS X specific issues' in the Inkscape FAQ <http://wiki.inkscape.org/wiki/index.php/FAQ#I.27ve_installed_Inkscape_in_some_subfolder_of_.22Applications.22_on_OS_X_but_Inkscape_does_not_run>

Marking this as duplicate of bug #168050. If you don't agree please add a comment and revert the duplicate status.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.