WIn Inscape crashes after installation of Ver. 1809

Bug #1810646 reported by Rudolf Muhr
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Inkscape
Invalid
Undecided
Unassigned

Bug Description

Dear all,
yesterday I installed WIN10 Ver. 1809 and found that Inscape is no longer working. At first it started but as soon as I moved the cursor to open file the program crashed. So, I downloaded the latest version (9.2.3) from the web site and reinstalled it completely. The result: Inscape cannot be opened instead there is message saying: "Inscape has deteced an internal error and will be closed."
Does anyone have a solution?

Best
Rudolf

Revision history for this message
Alvin Penner (apenner) wrote :

you could try deleting or temporarily renaming the preferences file, at:

C:\Users\username\AppData\Roaming\inkscape\preferences.xml

also, which Inkscape version did you install: 32 bit or 64 bit, .exe or .msi?

Max Gaukler (mgmax)
tags: added: crash win
Revision history for this message
Rudolf Muhr (rudolfmuhr1) wrote :

Thank Alvin! I deleted the file but the resul is the same - Inkscape encountered an internal error and will close -
I installed the 64bit version with an .exe file.

Revision history for this message
Alvin Penner (apenner) wrote :

could you try running it from DOS with a command like this:

C:\>cd\program files\inkscape

C:\Program Files\Inkscape>inkscape

to see if there are any error messages?

Changed in inkscape:
status: New → Incomplete
Revision history for this message
Qantas94Heavy (qantas94heavy) wrote :

Hi, this is being closed as there has been no response after 30 days. If this issue still exists, please go to https://inkscape.org/report and check if it has been reported there. Thanks!

Closed by: https://gitlab.com/Qantas94Heavy

Changed in inkscape:
status: Incomplete → Invalid
tbnorth (terry-n-brown)
tags: added: bug-migration
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