unable to render for printing over hpcups

Bug #1028869 reported by Alex Valavanis on 2012-07-25
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Inkscape
Medium
Unassigned
inkscape (Debian)
Unknown
Unknown

Bug Description

Forwarded from Debian

From: Marek Straka <email address hidden>
To: <email address hidden>
Subject: [inkscape] unable to render for printing over hpcups
Date: Wed, 25 Jul 2012 12:12:51 +0200
[Message part 1 (text/plain, inline)]
Package: inkscape
Version: 0.48.3.1-1.1
Severity: normal

--- Please enter the report below this line. ---

After some time I wanted to use my other printer "Driver: HP Business Inkjet 1100, hpcups 3.12.4 (color, 2-sided printing)" and any print stops with the following errors:

E [25/Jul/2012:11:58:20 +0200] [Job 551] Job stopped due to filter errors; please consult the error_log file for details.
D [25/Jul/2012:11:58:20 +0200] [Job 551] The following messages were recorded from 11:57:53 to 11:58:20
D [25/Jul/2012:11:58:20 +0200] [Job 551] Adding start banner page "none".
D [25/Jul/2012:11:58:20 +0200] [Job 551] Adding end banner page "none".
D [25/Jul/2012:11:58:20 +0200] [Job 551] File of type application/pdf queued by "marek".
D [25/Jul/2012:11:58:20 +0200] [Job 551] hold_until=0
D [25/Jul/2012:11:58:20 +0200] [Job 551] Queued on "HP-1100" by "marek".
D [25/Jul/2012:11:58:20 +0200] [Job 551] job-sheets=none,none
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[0]="HP-1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[1]="551"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[2]="marek"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[3]="Print posta_slozenka_A.svg"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[4]="1"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[5]="InputSlot=Auto number-up=1 MediaType=Automatic PageSize=Custom.Custom.595.28x841.89 OutputMode=Normal ColorModel=RGB Duplex=None job-uuid=urn:uuid:8be965b6-6c84-37ae-7cc9-b0e9296cbad5 job-originating-host-name=localhost time-at-creation=1343210273 time-at-processing=1343210273"
D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[6]="/var/spool/cups/d00551-001"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[8]="HOME=/var/spool/cups/tmp"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[10]="SERVER_ADMIN=root@hp-compaq"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[11]="SOFTWARE=CUPS/1.5.3"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[13]="TZ=Europe/Vienna"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[14]="USER=root"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[17]="IPP_PORT=631"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[18]="CHARSET=utf-8"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[19]="LANG=en_US.UTF-8"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[20]="PPD=/etc/cups/ppd/HP-1100.ppd"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[21]="RIP_MAX_CACHE=128m"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[22]="CONTENT_TYPE=application/pdf"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[23]="DEVICE_URI=http://192.168.0.11:631/printers/hp_business_inkjet_1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[24]="PRINTER_INFO=test"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[25]="PRINTER_LOCATION=doma"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[26]="PRINTER=HP-1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[27]="PRINTER_STATE_REASONS=none"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[28]="CUPS_FILETYPE=document"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[29]="FINAL_CONTENT_TYPE=printer/HP-1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[30]="AUTH_I****"
D [25/Jul/2012:11:58:20 +0200] [Job 551] Started filter /usr/lib/cups/filter/pdftopdf (PID 32690)
D [25/Jul/2012:11:58:20 +0200] [Job 551] Started filter /usr/lib/cups/filter/gstoraster (PID 32691)
D [25/Jul/2012:11:58:20 +0200] [Job 551] Started filter /usr/lib/cups/filter/hpcups (PID 32692)
D [25/Jul/2012:11:58:20 +0200] [Job 551] Started backend /usr/lib/cups/backend/http (PID 32693)
D [25/Jul/2012:11:58:20 +0200] [Job 551] Sending stdin for job...
D [25/Jul/2012:11:58:20 +0200] [Job 551] update_reasons(attr=0(), s="+connecting-to-device")
D [25/Jul/2012:11:58:20 +0200] [Job 551] op='+', new_reasons=1, state_reasons=1
D [25/Jul/2012:11:58:20 +0200] [Job 551] STATE: +connecting-to-device
D [25/Jul/2012:11:58:20 +0200] [Job 551] Looking up "192.168.0.11"...
D [25/Jul/2012:11:58:20 +0200] [Job 551] PPD uses qualifier 'RGB.Automatic.'
D [25/Jul/2012:11:58:20 +0200] [Job 551] Calling FindDeviceById(HP-1100)
D [25/Jul/2012:11:58:20 +0200] [Job 551] hrDeviceDesc="Unknown"
D [25/Jul/2012:11:58:20 +0200] [Job 551] prtGeneralCurrentLocalization type is 0, expected 2!
D [25/Jul/2012:11:58:20 +0200] [Job 551] backendWaitLoop(snmp_fd=6, addr=0xb78a3c94, side_cb=0xb77e5ed0)
D [25/Jul/2012:11:58:20 +0200] [Job 551] Failed to send: org.freedesktop.DBus.Error.TimedOut:Activation of org.freedesktop.ColorManager timed out
D [25/Jul/2012:11:58:20 +0200] [Job 551] Failed to get profile filename!
D [25/Jul/2012:11:58:20 +0200] [Job 551] no profiles specified in PPD
D [25/Jul/2012:11:58:20 +0200] [Job 551] Set job-printer-state-message to "no profiles specified in PPD", current level=INFO
D [25/Jul/2012:11:58:20 +0200] [Job 551] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sMediaType=Automatic -sOutputType=0 -r600x600 -dMediaPosition=7 -dDEVICEWIDTHPOINTS=0 -dDEVICEHEIGHTPOINTS=0 -dcupsMediaType=-1 -dcupsBitsPerColor=8 -dcupsColorOrder=0 -dcupsColorSpace=1 -scupsPageSizeName=Custom -I/usr/share/cups/fonts -c -f -_
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[8]="HOME=/var/spool/cups/tmp"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[10]="SERVER_ADMIN=root@hp-compaq"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[11]="SOFTWARE=CUPS/1.5.3"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[13]="TZ=Europe/Vienna"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[14]="USER=root"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[17]="IPP_PORT=631"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[18]="CHARSET=utf-8"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[19]="LANG=en_US.UTF-8"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[20]="PPD=/etc/cups/ppd/HP-1100.ppd"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[21]="RIP_MAX_CACHE=128m"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[22]="CONTENT_TYPE=application/pdf"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[23]="DEVICE_URI=http://192.168.0.11:631/printers/hp_business_inkjet_1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[24]="PRINTER_INFO=test"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[25]="PRINTER_LOCATION=doma"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[26]="PRINTER=HP-1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[27]="PRINTER_STATE_REASONS=none"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[28]="CUPS_FILETYPE=document"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[29]="FINAL_CONTENT_TYPE=printer/HP-1100"
D [25/Jul/2012:11:58:20 +0200] [Job 551] envp[30]="AUTH_INFO_REQUIRED=none"
D [25/Jul/2012:11:58:20 +0200] [Job 551] Start rendering...
D [25/Jul/2012:11:58:20 +0200] [Job 551] Set job-printer-state-message to "Start rendering...", current level=INFO
D [25/Jul/2012:11:58:20 +0200] [Job 551] Processing page 1...
D [25/Jul/2012:11:58:20 +0200] [Job 551] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [25/Jul/2012:11:58:20 +0200] [Job 551] Unrecoverable error: rangecheck in setpagedevice
D [25/Jul/2012:11:58:20 +0200] [Job 551] Operand stack:
D [25/Jul/2012:11:58:20 +0200] [Job 551] true --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- true --nostringval-- .LockSafetyParams true %MediaSource 0 %MediaDestination 0 LeadingEdge 0 --nostringval-- --nostringval-- --nostringval-- 0 --nostringval-- false --nostringval--
D [25/Jul/2012:11:58:20 +0200] [Job 551] Rendering completed
D [25/Jul/2012:11:58:20 +0200] [Job 551] Set job-printer-state-message to "Rendering completed", current level=INFO
D [25/Jul/2012:11:58:20 +0200] [Job 551] prnt/hpcups/HPCupsFilter.cpp 536: cupsRasterOpen failed, fd = 0
D [25/Jul/2012:11:58:20 +0200] [Job 551] End of messages
D [25/Jul/2012:11:58:20 +0200] [Job 551] printer-state=3(idle)
D [25/Jul/2012:11:58:20 +0200] [Job 551] printer-state-message="/usr/lib/cups/filter/hpcups failed"
D [25/Jul/2012:11:58:20 +0200] [Job 551] printer-state-reasons=none
E [25/Jul/2012:12:03:21 +0200] [Job 551] Stopping unresponsive job!

Other apps (LibreOffice and Evince tested) are printing well.

--- System information. ---
Architecture: i386
Kernel: Linux 3.2.0-3-686-pae

Debian Release: wheezy/sid
  500 wheezy linux.dropbox.com
  500 testing ftp.at.debian.org
  500 stable dl.google.com
  500 release apt.spideroak.com
  500 flexibee download.flexibee.eu

--- Package information. ---
Depends (Version) | Installed
===========================================-+-=====================
gconf-service | 3.2.5-1
libaspell15 (>= 0.60.7~20110707) | 0.60.7~20110707-1
libatk1.0-0 (>= 1.12.4) | 2.4.0-2
libatkmm-1.6-1 (>= 2.22.1) | 2.22.6-1
libc6 (>= 2.4) | 2.13-33
libcairo2 (>= 1.10.0) | 1.12.2-2
libcairomm-1.0-1 (>= 1.6.4) | 1.10.0-1
libfontconfig1 (>= 2.9.0) | 2.9.0-6
libfreetype6 (>= 2.2.1) | 2.4.9-1
libgc1c2 (>= 1:7.1) | 1:7.1-9
libgcc1 (>= 1:4.1.1) | 1:4.7.1-2
libgconf-2-4 (>= 2.31.1) | 3.2.5-1
libgdk-pixbuf2.0-0 (>= 2.22.0) | 2.26.1-1
libglib2.0-0 (>= 2.24.0) | 2.32.3-1
libglibmm-2.4-1c2a (>= 2.31.22) | 2.32.0-1
libgnomevfs2-0 (>= 1:2.17.90) | 1:2.24.4-1
libgomp1 (>= 4.2.1) | 4.7.1-2
libgsl0ldbl (>= 1.9) | 1.15+dfsg-1
libgtk2.0-0 (>= 2.24.0) | 2.24.10-1
libgtkmm-2.4-1c2a (>= 1:2.24.0) | 1:2.24.2-1
libgtkspell0 (>= 2.0.10) | 2.0.16-1
liblcms1 (>= 1.15-1) | 1.19.dfsg-1.1
libmagick++5 (>= 8:6.7.7.2) | 8:6.7.7.10-2
libmagickcore5 (>= 8:6.7.7.2) | 8:6.7.7.10-2
libpango1.0-0 (>= 1.14.0) | 1.30.0-1
libpangomm-1.4-1 (>= 2.27.1) | 2.28.4-1
libpng12-0 (>= 1.2.13-4) | 1.2.49-1
libpoppler-glib8 (>= 0.18) | 0.18.4-3
libpoppler19 (>= 0.18.4) | 0.18.4-3
libpopt0 (>= 1.14) | 1.16-7
libsigc++-2.0-0c2a (>= 2.0.2) | 2.2.10-0.2
libstdc++6 (>= 4.6) | 4.7.1-2
libwpd-0.9-9 | 0.9.4-3
libwpg-0.2-2 | 0.2.1-1
libx11-6 | 2:1.5.0-1
libxml2 (>= 2.7.4) | 2.8.0+dfsg1-4
libxslt1.1 (>= 1.1.25) | 1.1.26-13
zlib1g (>= 1:1.1.4) | 1:1.2.7.dfsg-13

Recommends (Version) | Installed
==========================-+-===========
aspell | 0.60.7~20110707-1
libwmf-bin |
pstoedit |
imagemagick | 8:6.7.7.10-2
perlmagick | 8:6.7.7.10-2

Suggests (Version) | Installed
==================================-+-===========
dia | 0.97.2-8
 OR dia-gnome |
ruby | 4.9
libgnomevfs2-extra |
libsvg-perl |
libxml-xql-perl |
python | 2.7.3~rc2-1
python-numpy | 1:1.6.2-1
python-lxml | 2.3.2-1
python-uniconvertor |
skencil |

su_v (suv-lp) wrote :

Based on the presence of 'PageSize=Custom.Custom.' in the print error log:
> D [25/Jul/2012:11:58:20 +0200] [Job 551] argv[5]="InputSlot=Auto number-up=1 MediaType=Automatic PageSize=Custom.Custom.595.28x841.89 OutputMode=Normal ColorModel=RGB Duplex=None job-uuid=urn:uuid:8be965b6-6c84-37ae-7cc9-b0e9296cbad5 job-originating-host-name=localhost time-at-creation=1343210273 time-at-processing=1343210273"
and
> libgtk2.0-0 (>= 2.24.0) | 2.24.10-1

-> this is a duplicate of upstream bug in GTK+ (regression in gtk2 2.24-10, 'Invalid' for Inkscape):
Bug #998156 'GTK Print dialog sends broken custom page size attribute: "PageSize=Custom.Custom.<width>x<length>"'
<https://bugs.launchpad.net/bugs/998156>

Changed in inkscape:
status: New → Invalid
status: Invalid → New
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