People don't understand why hardware devices are in the menu

Bug #916031 reported by Matthew Paul Thomas on 2012-01-13
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Session Menu
Fix Released
Medium
Unassigned
indicator-session (Ubuntu)
Medium
Unassigned

Bug Description

Late last year, Canonical performed usability testing of Ubuntu 11.10. The results still have not been published, but they were discussed at UDS on November 3rd. <http://summit.ubuntu.com/uds-p/meeting/19794/design-p-unity-benchmark-testing-results/>

The test did not cover indicator menus in any great detail. However, one notable result reported was that, as predicted, people didn't understand why webcams and other hardware devices were in the same menu as turning off the computer.

The most elegant way to fix this is to remove the hardware devices section from the session menu. We can improve people's access to hardware devices in more direct ways: for example, implementing the printing status menu <https://wiki.ubuntu.com/Printing#menu>, and optionally auto-launching Cheese (bug 916021) or Simple Scan (bug 916006) when the relevant device is connected. <https://wiki.ubuntu.com/DeviceMenuAndUserMenu#cleanup>

(This is part of <https://blueprints.launchpad.net/ubuntu/+spec/ps-p-indicator-refinements>.)

Changed in indicator-session:
status: New → Triaged
importance: Undecided → High
description: updated
Omer Akram (om26er) on 2012-01-22
Changed in indicator-session (Ubuntu):
importance: Undecided → High
status: New → Triaged
Ted Gould (ted) on 2012-03-26
Changed in indicator-session:
status: Triaged → Incomplete
Changed in indicator-session (Ubuntu):
status: Triaged → Incomplete
Changed in indicator-session:
importance: High → Medium
Changed in indicator-session (Ubuntu):
importance: High → Medium
Matthew Paul Thomas (mpt) wrote :

Fixed in Ubuntu Q: the system menu no longer includes hardware device items.

no longer affects: ayatana-design
Changed in indicator-session:
status: Incomplete → Fix Released
Changed in indicator-session (Ubuntu):
status: Incomplete → Fix Released
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