fan speed not reported with Ubuntu 18.10

[Jean-Luc Botto]

after upgrade with Ubuntu 18.10, fan speed is missing from the list of available sensors

[Alex Murray (alexmurray)]

This is likely due to some change in the kernel package and specific to whatever hardware platform you are using - for debugging purposes can you please run the following command from a terminal which will automatically upload a description of your machine etc:

apport-collect 1799096

Then to get a list of all the detected sensors could you also try running:

sudo apt install lm-sensors
sensors-detect

And post the output of sensors-detect?

[Jean-Luc Botto (jean-luc-botto)]

Hi Alex,

Thank you for you answer.

Please find attached the output of sensors-detect.

(I had done all of this and it was working fine with previous version 18.04).

Thank you.

Best Regards

Jean-Luc Botto
10, chemin des Pringets
F-73100 Tresserve, France
Mobile: [phone]
e-mail: <email address hidden>

https://www.instagram.com/gitedespringets/
https://www.cybevasion.fr//gi16599
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‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
Le lundi 22 octobre 2018 02:16, Alex Murray <email address hidden> a écrit :

> This is likely due to some change in the kernel package and specific to
> whatever hardware platform you are using - for debugging purposes can
> you please run the following command from a terminal which will
> automatically upload a description of your machine etc:
>
> apport-collect 1799096
>
> Then to get a list of all the detected sensors could you also try
> running:
>
> sudo apt install lm-sensors
> sensors-detect
>
> And post the output of sensors-detect?
>
> --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1799096
>
> Title:
> fan speed not reported with Ubuntu 18.10
>
> Status in Hardware Sensors Indicator:
> New
>
> Bug description:
> after upgrade with Ubuntu 18.10, fan speed is missing from the list of
> available sensors
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/indicator-sensors/+bug/1799096/+subscriptions

[Jean-Luc Botto (jean-luc-botto)]

with attached file

Jean-Luc Botto
10, chemin des Pringets
F-73100 Tresserve, France
Mobile: [phone]
e-mail: <email address hidden>

https://www.instagram.com/gitedespringets/
https://www.cybevasion.fr//gi16599
https://www.gites.fr//gi16599
http://www.gites-de-france-savoie.com/gite-rural-tresserve-73G300105.html

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
Le lundi 22 octobre 2018 22:27, Jean-Luc Botto <email address hidden> a écrit :

> Hi Alex,
>
> Thank you for you answer.
>
> Please find attached the output of sensors-detect.
>
> (I had done all of this and it was working fine with previous version 18.04).
>
> Thank you.
>
> Best Regards
>
> Jean-Luc Botto
> 10, chemin des Pringets
> F-73100 Tresserve, France
> Mobile: [phone]
> e-mail: <email address hidden>
>
> https://www.instagram.com/gitedespringets/
> https://www.cybevasion.fr//gi16599
> https://www.gites.fr//gi16599
> http://www.gites-de-france-savoie.com/gite-rural-tresserve-73G300105.html
>
> Sent with ProtonMail Secure Email.
>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> Le lundi 22 octobre 2018 02:16, Alex Murray <email address hidden> a écrit :
>
> > This is likely due to some change in the kernel package and specific to
> > whatever hardware platform you are using - for debugging purposes can
> > you please run the following command from a terminal which will
> > automatically upload a description of your machine etc:
> > apport-collect 1799096
> > Then to get a list of all the detected sensors could you also try
> > running:
> > sudo apt install lm-sensors
> > sensors-detect
> > And post the output of sensors-detect?
> >
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/1799096
> > Title:
> > fan speed not reported with Ubuntu 18.10
> > Status in Hardware Sensors Indicator:
> > New
> > Bug description:
> > after upgrade with Ubuntu 18.10, fan speed is missing from the list of
> > available sensors
> > To manage notifications about this bug go to:
> > https://bugs.launchpad.net/indicator-sensors/+bug/1799096/+subscriptions

[Alex Murray (alexmurray)]

Thanks - apologies, I asked for the wrong details - can you also post the output from 'sensors' ?

[Jean-Luc Botto (jean-luc-botto)]

Here it is.

Best Regards

Jean-Luc Botto
10, chemin des Pringets
F-73100 Tresserve, France
Mobile: [phone]
e-mail: <email address hidden>

https://www.instagram.com/gitedespringets/
https://www.cybevasion.fr//gi16599
https://www.gites.fr//gi16599
http://www.gites-de-france-savoie.com/gite-rural-tresserve-73G300105.html

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
Le mardi 23 octobre 2018 03:10, Alex Murray <email address hidden> a écrit :

> Thanks - apologies, I asked for the wrong details - can you also post
> the output from 'sensors' ?
>
> --------------------------------------------------------------------------------------------------
>
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1799096
>
> Title:
> fan speed not reported with Ubuntu 18.10
>
> Status in Hardware Sensors Indicator:
> New
>
> Bug description:
> after upgrade with Ubuntu 18.10, fan speed is missing from the list of
> available sensors
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/indicator-sensors/+bug/1799096/+subscriptions

[Alex Murray (alexmurray)]

@jean-luc-botto - can you also please run 'apport-collect 1799096' which will capture the hardware specific details of your system and attach it to this bug report?

[Jean-Luc Botto (jean-luc-botto)]

Alex,

I have run 'apport-collect 1799096' but it does not seem to work (message is "no new information has been collected").

I can also add that everything was working fine with Ubuntu 18.04.

Best Regards

[Launchpad Janitor (janitor)]

[Expired for Hardware Sensors Indicator because there has been no activity for 60 days.]

[Alex Murray (alexmurray)]

I am guessing this is a change in the kernel which has caused this - to confirm you could try running 18.04 but using the Cosmic kernel via the HWE stack - https://wiki.ubuntu.com/Kernel/LTSEnablementStack

ie. to install the cosmic kernel on bionic:

 sudo apt-get install --install-recommends linux-generic-hwe-18.04 xserver-xorg-hwe-18.04

[Launchpad Janitor (janitor)]

[Expired for Hardware Sensors Indicator because there has been no activity for 60 days.]