Messaging Menu

empathyindicator menus dont work when getting contact requests

Bug #1019569 reported by Sven Romeike on 2012-06-30

This bug affects 1 person

	Status	Importance	Assigned to
Messaging Menu	Invalid	Medium	Unassigned
Telepathy Indicator	Incomplete	Undecided	Unassigned
empathy (Ubuntu)	Expired	Medium	Unassigned

Bug Description

1. setup accounts in empathy
2. tell someone to send you a friend request

expected result:
when you click the request in the indicator menu it should go away and show you the "reject/accept" dialog

actual result:
absolutely nothing happens. I have to open the empathy contact list and accept the request but the request remains in the indicator menu and is not removable at all.

this happened to me on multiple accounts. MSN and Gtalk in particular. Gtalk was setup in the gnome online accounts dialog and MSN was only setup in empathy without the gnome online accounts thing.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.2.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu10
Architecture: amd64
Date: Sat Jun 30 14:16:53 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
ProcEnviron:
LANGUAGE=de:en
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Sven Romeike (lun4tic) wrote on 2012-06-30:

Dependencies.txt Edit (7.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Bilal Akhtar (bilalakhtar) wrote on 2012-07-02:

This has happened to me too, and it seems like a bug in both the indicator and Empathy.

Changed in indicator-messages:
status:	New → Triaged
Changed in empathy (Ubuntu):
status:	New → Confirmed
Changed in indicator-messages:
importance:	Undecided → Medium
Changed in empathy (Ubuntu):
importance:	Undecided → Medium

Lars Karlitski (larsu) on 2012-09-19

Changed in indicator-messages:
status:	Triaged → Invalid

Revision history for this message

Walter Garcia-Fontes (walter-garcia) wrote on 2014-05-10:

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.