Activity log for bug #1358890

Date Who What changed Old value New value Message
2014-08-19 18:59:04 Charles Kerr bug added bug
2014-08-19 19:19:50 Dave Morley bug added subscriber Dave Morley
2014-08-20 08:08:54 Giorgio Venturi bug task added ubuntu-ux
2014-08-20 08:09:02 Giorgio Venturi ubuntu-ux: status New Triaged
2014-08-20 08:09:07 Giorgio Venturi ubuntu-ux: importance Undecided Medium
2014-08-20 08:09:10 Giorgio Venturi ubuntu-ux: assignee Giorgio Venturi (giorgio-venturi)
2014-08-20 08:18:05 Giorgio Venturi ubuntu-ux: status Triaged Fix Committed
2014-08-20 14:35:52 Charles Kerr ubuntu-ux: status Fix Committed Confirmed
2014-08-22 08:08:30 Matthew Paul Thomas summary Need better usability when two alarms kick at the same time Competing notifications when two alarms kick at the same time
2014-08-22 15:36:03 John Lea indicator-datetime: status Confirmed Triaged
2014-08-22 15:36:51 John Lea summary Competing notifications when two alarms kick at the same time [Notifications] Competing notifications when two alarms kick at the same time
2014-09-04 11:12:30 Giorgio Venturi description A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: (1) Queue the alarms such that only one triggers at a time. This has the advantage of being simple, both in concept and in code. I'm not certain this is the most user-friendly approach, as it could be frustrating have to dismiss a queue of alarms. (2) Somehow fold multiple alarms together. This has the advantage of being friendlier to the user as only a single snooze/dismiss prompt would be given. However it opens other questions, e.g. which of the alarms' sounds should play? Of these two I slghtly prefer (1) for its simplicity; however, neither of these options seems perfect and I'm hoping Design may have a better suggestion A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: -- SOLUTION -- If 2 or more alarms have been triggered, the notification at any time will display: Title: 2 Alarms Subtitle: [Label 1] 10:00, [Label 2] 10:01 The sound of the first alarm will be played. If they have the same time, the one that has been created first.
2014-09-04 11:12:38 Giorgio Venturi ubuntu-ux: status Confirmed Fix Committed
2015-06-04 10:59:56 Magdalena Mirowicz ubuntu-ux: assignee Giorgio Venturi (giorgio-venturi) Paty Davila (dizzypaty)
2015-06-04 14:58:10 Charles Kerr ubuntu-ux: status Fix Committed Confirmed
2015-06-04 14:59:15 Charles Kerr indicator-datetime: status Triaged Incomplete
2015-06-04 14:59:24 Charles Kerr indicator-datetime (Ubuntu): status New Incomplete
2015-06-15 16:07:59 Magdalena Mirowicz ubuntu-ux: status Confirmed Triaged
2015-08-05 09:33:01 Paty Davila ubuntu-ux: status Triaged In Progress
2015-08-05 15:42:45 Paty Davila description A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: -- SOLUTION -- If 2 or more alarms have been triggered, the notification at any time will display: Title: 2 Alarms Subtitle: [Label 1] 10:00, [Label 2] 10:01 The sound of the first alarm will be played. If they have the same time, the one that has been created first. A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: -- SOLUTION -- If 2 or more alarms have been triggered, the notification at any time will display:   Title: 2 Alarms   Subtitle: [Label 1] 10:00, [Label 2] 10:01 The sound of the first alarm will be played. If they have the same time, the one that has been created first. ------ UX Comment ------ Use cases: 1 - User sets 2 alarms, at the same time, with same attributes (repeat, label, sound) Expected behaviour: Clock app / alarm manager recognise a conflict of newly set alarm time with previously set alarm and rejects it if it’s found same. 2 - User sets 2 alarms, at the same time, with (one or more) different attributes (repeat, label, sound) Expected behaviour: the alarm that was set in the first place is the one that goes off (with correspondent sound and label) and the second one is fired as a notification bubble. 3 - User sets 2 alarms, at different times, even if the difference is 1 minute. Then first alarm goes off and second alarm does it one minute after. 4 - Several notifications fired at the same time: Desired behaviour described here: Page 35: Notifications queuing and flood prevention https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.5ldl02lx6rwi "In general, applications can fire only one notification at a time, but multiple applications can fire their notification simultaneously. All notifications should be treated as if they are in a queue and will be handled sequentially according to their fire time (in a FIFO manner)."
2015-08-05 15:42:50 Paty Davila ubuntu-ux: status In Progress Fix Committed