Comment 12 for bug 450398

Revision history for this message
Vish (vish) wrote : Re: [Bug 450398] Re: The "unread messages" appearance of the tray icon is not noticeable enough in Karmic

On Thu, 2009-10-29 at 13:37 +0000, Michael wrote:

> In any case, at least for instant messaging, I think that most users
> will want to notice new messages immediately when they are sitting in
> front of their system and using an instant messaging client (otherwise
> they would stick to e-mail). And in my case - perhaps I am the
> exception to the rule, I don't know - this is not always working.
>

FYI , Bug #392265 was filed when human theme was used , at that point
the yellow star was used and the user complained that it did not grab
attention either . ;)

As I'v mentioned above the IM is notified by the notify-osd message.
So, why does the user miss that and depend only on the icon in the
panel?

So the only next step would be to use a blinking icon... which is
against the gnome HIG.

If the user is missing the notify-osd notification then the notify-osd
isnt doing its job of notifying the user properly.

IM also usually have the sound event too...
Not sure why a user would ignore the IM sound [could be muted] and the
notifications ... but rather depend only on the panel.

Are you sure you received the notifications? or did you miss the
notification while using a full screen app? [the notifications are now
suppressed when using fullscreen apps]