error/freeze during install (Dell Studio 1749)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
i8kutils |
Fix Released
|
High
|
vitorafsr |
Bug Description
Hello,
I've some trouble with i8kutils and my Dell Studio 1749 (with Xubuntu 16.04), because the system is freezing during the installation. After a hard-reset the system stop at "Started WPA supplicant". The only way to boot correctly is to select an older kernel, remove i8kutils and reboot with the normal kernel (4.4.0-59-generic)
Here is some more information about the dell:
System: Host: ***** Kernel: 4.4.0-59-generic x86_64 (64 bit)
Desktop: Xfce 4.12.3 Distro: Ubuntu 16.04 xenial
Machine: System: Dell product: Studio 1749
Mobo: Dell model: 0KVMW2 Bios: Dell v: A08 date: 03/24/2011
CPU: Dual core Intel Core i7 M 620 (-HT-MCP-) cache: 4096 KB
clock speeds: max: 2667 MHz 1: 2266 MHz 2: 1599 MHz 3: 2533 MHz
4: 2667 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] Madison [Mobility Radeon HD 5650/5750 / 6530M/6550M]
Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
GLX Renderer: Gallium 0.4 on AMD REDWOOD (DRM 2.43.0 / 4.4.0-59-generic, LLVM 3.8.0)
GLX Version: 3.0 Mesa 12.0.6
Audio: Card-1 Intel 5 Series/3400 Series High Definition Audio
driver: snd_hda_intel
Card-2 Advanced Micro Devices [AMD/ATI] Redwood HDMI Audio [Radeon HD 5000 Series]
driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.4.0-59-generic
Network: Card-1: Broadcom BCM4312 802.11b/g LP-PHY driver: wl
IF: wlp8s0 state: up mac: <filter>
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169
IF: enp32s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 1120.2GB (6.5% used)
ID-1: /dev/sda model: Samsung_SSD_850 size: 120.0GB
ID-2: /dev/sdb model: ST1000LM024_HN size: 1000.2GB
Partition: ID-1: / size: 102G used: 61G (63%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 472M used: 115M (26%) fs: ext2 dev: /dev/sda1
ID-3: swap-1 size: 8.44GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 34.0C mobo: N/A gpu: 30.5
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 355 Uptime: 2:41 Memory: 1622.6/7844.4MB
Client: Shell (bash) inxi: 2.2.35
Changed in i8kutils: | |
status: | New → Confirmed |
status: | Confirmed → Triaged |
status: | Triaged → In Progress |
importance: | Undecided → High |
assignee: | nobody → vitorafsr (vitorafsr) |
Changed in i8kutils: | |
status: | In Progress → Fix Released |
Please, removing i8kutils, see if you have 'dell_smm_hwmon' listed in the 'lsmod' command.