package i8kutils 1.41 failed to install/upgrade: installed post-installation script subprocess exited with error code 1 (invoke-rc.d: initscript i8kmon, action "start" failed.)

Bug #1364503 reported by Lacyc3
254
This bug affects 53 people
Affects Status Importance Assigned to Milestone
i8kutils
New
Undecided
Unassigned
i8kutils (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Description: Ubuntu Utopic Unicorn (development branch)
Release: 14.10

I tried to install i8kutils from Synaptic.

When attempting to install this package on Ubuntu 14.10, I get the following error message:
Setting up i8kutils (1.41) ...
 * Starting Dell fan/cpu-temperature monitor i8kmon [fail]
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1

When attempting to install it on Ubuntu 15.04, I get the following error message:
Setting up i8kutils (1.41) ...
Job for i8kmon.service failed. See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1

The common problem is that the i8kmon fails to start.

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: i8kutils 1.41
ProcVersionSignature: Ubuntu 3.16.0-11.16-generic 3.16.1
Uname: Linux 3.16.0-11-generic x86_64
ApportVersion: 2.14.7-0ubuntu1
Architecture: amd64
Date: Tue Sep 2 18:38:24 2014
DuplicateSignature: package:i8kutils:1.41:installed post-installation script alfolyamat 1 hibakóddal kilépett
ErrorMessage: installed post-installation script alfolyamat 1 hibakóddal kilépett
InstallationDate: Installed on 2014-08-29 (4 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140828)
SourcePackage: i8kutils
Title: package i8kutils 1.41 failed to install/upgrade: installed post-installation script alfolyamat 1 hibakóddal kilépett
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Lacyc3 (lacyc3) wrote :
tags: removed: need-duplicate-check
tags: added: trusty vivid
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in i8kutils (Ubuntu):
status: New → Confirmed
description: updated
description: updated
summary: package i8kutils 1.41 failed to install/upgrade: installed post-
- installation script subprocess exited with error code 1
+ installation script subprocess exited with error code 1 (invoke-rc.d:
+ initscript i8kmon, action "start" failed.)
Changed in i8kutils (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Charl le Roux (charl-leroux) wrote :

I can confirm this bug also affects Ubuntu 15.10 (Wily).

Below is my output when I do 'sudo apt-get install i8kutils':

Setting up i8kutils (1.41) ...
Job for i8kmon.service failed because the control process exited with error code. See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1
Processing triggers for libc-bin (2.21-0ubuntu4) ...
Errors were encountered while processing:
 i8kutils
E: Sub-process /usr/bin/dpkg returned an error code (1)

The output of "systemctl status i8kmon.service" is:
● i8kmon.service - LSB: Dell fan/cpu-temperature monitor
   Loaded: loaded (/etc/init.d/i8kmon)
   Active: failed (Result: exit-code) since Sun 2015-11-01 20:52:47 SAST; 2min 45s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 5399 ExecStart=/etc/init.d/i8kmon start (code=exited, status=1/FAILURE)

Nov 01 20:52:47 xps15-ubuntu systemd[1]: Starting LSB: Dell fan/cpu-temperature monitor...
Nov 01 20:52:47 xps15-ubuntu i8kmon[5399]: * Starting Dell fan/cpu-temperature monitor i8kmon
Nov 01 20:52:47 xps15-ubuntu i8kmon[5399]: ...fail!
Nov 01 20:52:47 xps15-ubuntu systemd[1]: i8kmon.service: Control process exited, code=exited status=1
Nov 01 20:52:47 xps15-ubuntu systemd[1]: Failed to start LSB: Dell fan/cpu-temperature monitor.
Nov 01 20:52:47 xps15-ubuntu systemd[1]: i8kmon.service: Unit entered failed state.
Nov 01 20:52:47 xps15-ubuntu systemd[1]: i8kmon.service: Failed with result 'exit-code'.

Revision history for this message
Cruz Fernandez (cruz-fernandez) wrote :

Same error here on Ubuntu 16.04:

```
sudo apt install i8kutils
Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
Los paquetes indicados a continuación se instalaron de forma automática y ya no son necesarios.
  libpkcs11-helper1 linux-headers-4.4.0-21 linux-headers-4.4.0-21-generic
  linux-image-4.2.0-35-generic linux-image-4.4.0-21-generic
  linux-image-extra-4.2.0-35-generic linux-image-extra-4.4.0-21-generic
Utilice «sudo apt autoremove» para eliminarlos.
Se instalarán los siguientes paquetes adicionales:
  acpi tclx8.4
Paquetes sugeridos:
  tclx8.4-doc
Se instalarán los siguientes paquetes NUEVOS:
  acpi i8kutils tclx8.4
0 actualizados, 3 nuevos se instalarán, 0 para eliminar y 0 no actualizados.
Se necesita descargar 121 kB de archivos.
Se utilizarán 437 kB de espacio de disco adicional después de esta operación.
¿Desea continuar? [S/n]
Des:1 http://ar.archive.ubuntu.com/ubuntu xenial/universe amd64 acpi amd64 1.7-1 [13,8 kB]
Des:2 http://ar.archive.ubuntu.com/ubuntu xenial/universe amd64 tclx8.4 amd64 8.4.1-1 [81,1 kB]
Des:3 http://ar.archive.ubuntu.com/ubuntu xenial/universe amd64 i8kutils amd64 1.41 [25,9 kB]
Descargados 121 kB en 1s (87,8 kB/s)
Seleccionando el paquete acpi previamente no seleccionado.
(Leyendo la base de datos ... 383197 ficheros o directorios instalados actualmente.)
Preparando para desempaquetar .../archives/acpi_1.7-1_amd64.deb ...
Desempaquetando acpi (1.7-1) ...
Seleccionando el paquete tclx8.4 previamente no seleccionado.
Preparando para desempaquetar .../tclx8.4_8.4.1-1_amd64.deb ...
Desempaquetando tclx8.4 (8.4.1-1) ...
Seleccionando el paquete i8kutils previamente no seleccionado.
Preparando para desempaquetar .../i8kutils_1.41_amd64.deb ...
Desempaquetando i8kutils (1.41) ...
Procesando disparadores para man-db (2.7.5-1) ...
Procesando disparadores para systemd (229-4ubuntu5) ...
Procesando disparadores para ureadahead (0.100.0-19) ...
Configurando acpi (1.7-1) ...
Configurando tclx8.4 (8.4.1-1) ...
Configurando i8kutils (1.41) ...
Job for i8kmon.service failed because the control process exited with error code. See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error al procesar el paquete i8kutils (--configure):
 el subproceso instalado el script post-installation devolvió el código de salida de error 1
Procesando disparadores para libc-bin (2.23-0ubuntu3) ...
Procesando disparadores para systemd (229-4ubuntu5) ...
Procesando disparadores para ureadahead (0.100.0-19) ...
Se encontraron errores al procesar:
 i8kutils
E: Sub-process /usr/bin/dpkg returned an error code (1)
```

tags: added: wily xenial yakkety
removed: utopic vivid
Revision history for this message
Cruz Fernandez (cruz-fernandez) wrote :

I could install i8kutils by forcing the load of kernel module:

    sudo modprobe i8k force=1

Also for restarting I've added an option to the module:

    sudo su
    echo options i8k force=1 > /etc/modprobe.d/i8k.conf

Revision history for this message
sahil (lihas) wrote :

The solution suggested by @Cruz Fernandez (cruz-fernandez) works for me.
Tested on ubuntu 15.10 64bit. I executed the following command, before doing "apt install i8kutils" again.

    sudo modprobe i8k force=1

Revision history for this message
Roel De Coninck (roeldeconinck) wrote :

I had the same issue on ubuntu 16.04 and 16.10:

'''
Job for i8kmon.service failed because the control process exited with error code.
See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
● i8kmon.service - LSB: Dell fan/cpu-temperature monitor
   Loaded: loaded (/etc/init.d/i8kmon; generated; vendor preset: enabled)
   Active: failed (Result: exit-code) since Son 2017-02-12 12:46:16 CET; 13ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 6573 ExecStart=/etc/init.d/i8kmon start (code=exited, status=1/FAILURE)

Feb 12 12:46:16 roel-XPS-15-9560 systemd[1]: Starting LSB: Dell fan/cpu-temp....
Feb 12 12:46:16 roel-XPS-15-9560 i8kmon[6573]: * Starting Dell fan/cpu-temp...n
Feb 12 12:46:16 roel-XPS-15-9560 i8kmon[6573]: ...fail!
Feb 12 12:46:16 roel-XPS-15-9560 systemd[1]: i8kmon.service: Control process...1
Feb 12 12:46:16 roel-XPS-15-9560 systemd[1]: Failed to start LSB: Dell fan/c....
Feb 12 12:46:16 roel-XPS-15-9560 systemd[1]: i8kmon.service: Unit entered fa....
Feb 12 12:46:16 roel-XPS-15-9560 systemd[1]: i8kmon.service: Failed with res....
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 i8kutils
E: Sub-process /usr/bin/dpkg returned an error code (1)
'''

After doing the sudo modprobe i8k force=1 I could however install i8kutils without error.

Revision history for this message
vitorafsr (vitorafsr) wrote :

Try i8kutils 1.43 to see if it solves the problem.

GMPH (gmphtravel)
description: updated
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