Activity log for bug #1887610

Date Who What changed Old value New value Message
2020-07-15 04:47:57 Hui Wang bug added bug
2020-07-15 04:48:06 Hui Wang pulseaudio (Ubuntu): importance Undecided Critical
2020-07-15 04:48:16 Hui Wang nominated for series Ubuntu Bionic
2020-07-15 04:48:16 Hui Wang bug task added pulseaudio (Ubuntu Bionic)
2020-07-15 04:48:16 Hui Wang nominated for series Ubuntu Eoan
2020-07-15 04:48:16 Hui Wang bug task added pulseaudio (Ubuntu Eoan)
2020-07-15 04:48:16 Hui Wang nominated for series Ubuntu Groovy
2020-07-15 04:48:16 Hui Wang bug task added pulseaudio (Ubuntu Groovy)
2020-07-15 04:48:16 Hui Wang nominated for series Ubuntu Focal
2020-07-15 04:48:16 Hui Wang bug task added pulseaudio (Ubuntu Focal)
2020-07-15 04:49:27 Hui Wang summary No audio entry in sound settings after suspend and resume [Performance mode] There is no available audio entry in sound settings after execute suspend in 'Performance mode'
2020-07-15 04:50:18 Hui Wang bug added subscriber Canonical Hardware Enablement
2020-07-15 04:50:26 Hui Wang tags oem-priority originate-from-1883046 sutton
2020-07-15 09:36:33 Launchpad Janitor pulseaudio (Ubuntu): status New Confirmed
2020-07-15 09:36:33 Launchpad Janitor pulseaudio (Ubuntu Bionic): status New Confirmed
2020-07-15 09:36:33 Launchpad Janitor pulseaudio (Ubuntu Eoan): status New Confirmed
2020-07-15 09:36:33 Launchpad Janitor pulseaudio (Ubuntu Focal): status New Confirmed
2020-07-15 09:59:49 Hui Wang bug added subscriber Ubuntu Sponsors Team
2020-07-15 10:03:23 Hui Wang attachment added pulseaudio_13.99.1-1ubuntu3.5.debdiff https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1887610/+attachment/5392771/+files/pulseaudio_13.99.1-1ubuntu3.5.debdiff
2020-07-15 10:14:01 Hui Wang description This is for tracking purpose. [Impact] On some I+N machines (inlcuding lenovo and dell machines), after setting the graphic mode to perofermance mode, and open the gnome sound seting, run suspend/resume test, the audio devices will disappear from UI, instead a dummy audio shows on the UI, and from then on, the audio can't work anymore. [Fix] The root cause is after resuming, the pulseaudio try to recover the PCM device, but at that moment, the devices nodes at /dev/snd/ are not accessible yet sometimes, it will make snd_pcm_open fail and the pulseaudio will calll unload_module to unload alsa audio card. I cherrpicked a fix from upstream, the fix adds retry and pa_msleep(), this will retry the snd_pcm_open() a couple of times if it fails. [Test Case] Install the pulseaudio wit this fix, set the graphic mode to performance mode, open the sound setting, then run suspend/resume 90 times, after test check the audio devices on the UI, the speaker, digital mic are still on the UI, and they could work well. [Regression Risk] Low, this SRU just add retry and pa_msleep(), if the snd_pcm_open() doesn't fail, this patch will not introduce any change, if snd_pcm_open() fails, it just retry a couple of times, so it will not introduce the regression in theory.
2020-07-15 10:15:30 Hui Wang summary There is no available audio entry in sound settings after execute suspend in 'Performance mode' [SRU]There is no available audio entry in sound settings after execute suspend in 'Performance mode'
2020-07-16 01:12:02 Hui Wang tags oem-priority originate-from-1883046 sutton oem-priority originate-from-1867844 originate-from-1883046 sutton
2020-07-16 01:12:54 Hui Wang tags oem-priority originate-from-1867844 originate-from-1883046 sutton oem-priority originate-from-1883046 sutton
2020-07-16 09:51:44 Sebastien Bacher pulseaudio (Ubuntu Groovy): status Confirmed Fix Committed
2020-07-16 09:51:50 Sebastien Bacher pulseaudio (Ubuntu Eoan): status Confirmed Won't Fix
2020-07-16 09:54:42 Sebastien Bacher removed subscriber Ubuntu Sponsors Team
2020-07-16 09:54:45 Sebastien Bacher pulseaudio (Ubuntu Focal): status Confirmed Fix Committed
2020-07-16 15:21:15 Rex Tsai bug task added oem-priority
2020-07-16 15:21:22 Rex Tsai oem-priority: importance Undecided Critical
2020-07-16 15:22:20 Rex Tsai oem-priority: assignee Shengyao Xue (xueshengyao)
2020-07-16 15:22:23 Rex Tsai bug added subscriber Rex Tsai
2020-07-17 11:55:55 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2020-07-17 11:55:58 Łukasz Zemczak bug added subscriber SRU Verification
2020-07-17 11:56:06 Łukasz Zemczak tags oem-priority originate-from-1883046 sutton oem-priority originate-from-1883046 sutton verification-needed verification-needed-focal
2020-07-17 13:25:46 Shengyao Xue oem-priority: status New In Progress
2020-07-18 03:22:56 Launchpad Janitor pulseaudio (Ubuntu Groovy): status Fix Committed Fix Released
2020-07-18 22:54:04 Jpodjarny attachment added audio-log.txt https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1887610/+attachment/5393960/+files/audio-log.txt
2020-07-19 00:52:34 Jpodjarny attachment added the output https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1887610/+attachment/5393973/+files/demsg.txt
2020-07-21 13:34:46 Sebastien Bacher pulseaudio (Ubuntu Bionic): assignee Hui Wang (hui.wang)
2020-07-21 13:34:49 Sebastien Bacher pulseaudio (Ubuntu Bionic): status Confirmed In Progress
2020-07-21 13:34:51 Sebastien Bacher pulseaudio (Ubuntu Bionic): importance Undecided High
2020-07-21 14:21:53 Shengyao Xue tags oem-priority originate-from-1883046 sutton verification-needed verification-needed-focal oem-priority originate-from-1883046 sutton verification-done verification-done-focal
2020-07-23 09:47:38 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team
2020-07-23 09:47:38 Launchpad Janitor pulseaudio (Ubuntu Focal): status Fix Committed Fix Released
2020-07-23 10:48:53 Shengyao Xue oem-priority: status In Progress Fix Released
2020-07-23 15:42:05 Jpodjarny removed subscriber Jpodjarny
2022-09-05 10:10:03 Timo Aaltonen hwe-next: status New Fix Released
2022-09-05 10:10:13 Timo Aaltonen pulseaudio (Ubuntu Bionic): status In Progress Won't Fix