[Vostro 15-3568] Right key does not work on this clickpad

Bug #1644804 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Invalid
Undecided
Unassigned
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

CID: 201606-22528 Dell Vostro 15-3568

The right key on the clickpad does not work on this laptop.

Steps:
1. Install 14.04.1 + dist-upgrade
2. Reboot and test the right key

Result:
* Not working at all

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-47-generic 4.4.0-47.68
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1525 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Nov 25 06:52:56 2016
HibernationDevice: RESUME=UUID=b1256199-2e00-45a5-999c-0b81ea3fcfa6
InstallationDate: Installed on 2016-11-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 005: ID 0cf3:e005 Atheros Communications, Inc.
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 1bcf:28c0 Sunplus Innovation Technology Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Vostro 15-3568
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic.efi.signed root=UUID=f6e40ce3-8944-47c0-ac5d-592570800352 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-47-generic N/A
 linux-backports-modules-4.4.0-47-generic N/A
 linux-firmware 1.157.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.00.00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.00.00:bd07/22/2016:svnDellInc.:pnVostro15-3568:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Vostro 15-3568
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with the latest mainline kernel, 4.9.0rc6, still not working.

Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, to keep this relevant to upstream, one would want to periodically check for, and test the latest mainline kernel (now 4.9) as it is released.

Could you please advise?

tags: added: bios-outdated-01.00.20
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Changed in hwe-next:
status: New → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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