Low resolution screenshots

Bug #1295023 reported by Tomasz Przybył on 2014-03-20
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
High
Unassigned
Shutter
Undecided
Unassigned
shutter (Ubuntu)
High
Unassigned

Bug Description

Shutter create a bad screenshots with low resolution.
Sample screenshot uploaded by Shutter :
http://i.imgur.com/IpEw4tP.jpg

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: shutter 0.90.1-0ubuntu1
Uname: Linux 3.13.6-ext73-f1-28.7-i7-ags-cfs x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Mar 20 09:33:05 2014
InstallationDate: Installed on 2014-03-17 (2 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140317)
PackageArchitecture: all
SourcePackage: shutter
UpgradeStatus: No upgrade log present (probably fresh install)

Tomasz Przybył (fademind) wrote :
summary: - Low resolution after uploaded screenshots on images hostings
+ Low resolution screenshots
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in shutter (Ubuntu):
status: New → Confirmed
Changed in shutter (Ubuntu):
importance: Undecided → High
status: Confirmed → Triaged
Changed in hundredpapercuts:
status: New → Triaged
importance: Undecided → High
Changed in shutter:
status: New → Confirmed

Hello,

I confirm this bug. I add this picture.

Hello,

The following text file with results from these commands on my computer :

lshw, ps aux
lspci -vvnn
dmesg
dpkg --get-selections

Download full text (3.9 KiB)

Hello,

The version of shutter used on my computer is 0.90.1 Rev.1259.

apt-cache showpkg shutter gives:

Package: shutter
Versions:
0.90.1-0ubuntu1.1 (/var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty-updates_universe_binary-i386_Packages) (/var/lib/dpkg/status)
 Description Language:
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: en
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-en
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: fr
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-fr
                  MD5: 7b853f385876f25bf5c9058f1c393a0b

0.90.1-0ubuntu1 (/var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages)
 Description Language:
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: en
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-en
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: fr
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-fr
                  MD5: 7b853f385876f25bf5c9058f1c393a0b

Reverse Depends:
  multimedia-graphics,shutter
Dependencies:
0.90.1-0ubuntu1.1 - libgtk2-perl (0 (null)) libglib-perl (0 (null)) libgnome2-perl (0 (null)) libgnome2-vfs-perl (0 (null)) libgnome2-wnck-perl (0 (null)) libgnome2-gconf-perl (0 (null)) liblocale-gettext-perl (0 (null)) libxml-simple-perl (0 (null)) libwww-mechanize-perl (0 (null)) libwww-perl (0 (null)) perlmagick (0 (null)) libx11-protocol-perl (0 (null)) librsvg2-common (0 (null)) libfile-basedir-perl (0 (null)) libfile-copy-recursive-perl (0 (null)) libproc-simple-perl (0 (null)) libfile-which-perl (0 (null)) libsort-naturally-perl (0 (null)) libgtk2-imageview-perl (0 (null)) libnet-dbus-perl (0 (null)) libgnome2-canvas-perl (0 (null)) imagemagick (0 (null)) libgtk2-unique-perl (0 (null)) libproc-processtable-perl (0 (null)) procps (0 (null)) xdg-utils (0 (null)) libpath-class-perl (0 (null)) libjson-perl (0 (null)) libjson-xs-perl (0 (null)) libnet-dropbox-api-perl (0 (null)) gnome-web-photo (0 (null)) nautilus-sendto (0 (null)) libimage-exiftool-perl (0 (null)) libnet-dbus-glib-perl (0 (null)) libgoo-canvas-perl (0 (null)) libgtk2-appindicator-perl (0 (null))
0.90.1-0ubuntu1 - libgtk2-perl (0 (null)) libglib-perl (0 (null)) libgnome2-perl (0 (null)) libgnome2-vfs-perl (0 (null)) libgnome2-wnck-perl (0 (null)) libgnome2-gconf-perl (0 (null)) liblocale-gettext-perl (0 (null)) libxml-simple-perl (0 (null)) libwww-mechanize-perl (0 (null)) libwww-perl (0 (null)) perlmagick (0 (null)) libx11-protocol-perl (0 (null)) librsvg2-common (0 (null))...

Read more...

Download full text (350.9 KiB)

Hello,

sudo dpkg -l gives:

Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-===========================================-=================================================-============-===============================================================================
ii accountsservice 0.6.35-0ubuntu7.2 i386 query and manipulate user account information
ii acl 2.2.52-1 i386 Access control list utilities
ii acpi-support 0.142 i386 scripts for handling many ACPI events
ii acpid 1:2.0.21-1ubuntu2 i386 Advanced Configuration and Power Interface event daemon
ii adduser 3.113+nmu3ubuntu3 all add and remove users and groups
ii aisleriot 1:3.10.2-1 i386 GNOME solitaire card game collection
ii alacarte 3.10.0-1ubuntu2 all easy GNOME menu editing tool
ii alsa-base 1.0.25+dfsg-0ubuntu4 all ALSA driver configuration files
ii alsa-utils 1.0.27.2-1ubuntu2 i386 Utilities for configuring and using ALSA
ii anacron 2.3-20ubuntu1 i386 cron-like program that doesn't go by time
ii apache2-bin 2.4.7-1ubuntu4.4 i386 Apache HTTP Server (binary files and modules)
ii apache2.2-bin 2.4.7-1ubuntu4.4 i386 Transitional package for apache2-bin
ii apg 2.2.3.dfsg.1-2ubuntu1 i386 Automated Password Generator - Standalone version
ii app-install-data 14.04.1 all Ubuntu applications (data files)
ii app-install-data-partner 13.04 all Application Installer (data files for partner applications/repositories)
ii apparmor 2.8.95~2430-0ubuntu5.2 i386 User-space parser utility for AppArmor
ii apport 2.14.1-0ubuntu3.11 all automatically generate crash reports for debugging
ii apport-gtk ...

Ben I (benjamini) wrote :

I also had this issue suddenly for shutter on Ubuntu 14.04.

It appears that the image quality option had been changed during an update of shutter.

Setting Quality to 100 in:

Edit > Preferences > Quality

fixed the issue for me. Although I'm not sure if this is the same issue.

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