xdiagnose's shortcut launched nothing

[Alberto Salvia Novella]

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HOW TO REPRODUCE
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- Click-on the xdiagnose icon in the dash.

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BEHAVIOUR
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- EXPECTED: xdiagnose to be launched.
- REAL: Nothing happens.

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WORK-AROUND
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- Write into the Terminal "sudo xdiagnose".
- Use "ubuntu-bug" or "apport-bug" commands instead.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xdiagnose 3.5.1
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Fri May 24 12:40:53 2013
InstallationDate: Installed on 2013-05-21 (2 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: xdiagnose
UpgradeStatus: No upgrade log present (probably fresh install)

[Ma Hsiao-chun (mahsiaochun)]

I think we should hide xdiagnose icon by default. What do you think Alberto?

[Jo-Erlend Schinstad (joerlend.schinstad-deactivatedaccount)]

This bug seems to have been fixed. When I run xdiagnose from the dash, I get an authentication dialog asking for my password. I enter it, and xdiagnose is run.

[Ma Hsiao-chun (mahsiaochun)]

Not working on my raring box. And even if it runs, I still feel that it is useless to end users.

[Anatoly Trosinenko (anatoly-trosinenko)]

Does not work on my installation of Ubuntu 13.04.

Does the file /usr/share/applications/xdiagnose.desktop correspond to the dash
entry for xdiagnose? If so, then xdiagnose is launched via [pkexec xdiagnose]
command which does not work with dash for me:
* When I launch xdiagnose using dash icon nothing happens.
* When I type [pkexec xdiagnose] into Alt-F2 dash prompt nothing happens too.
* But when I run this command from the terminal, it shows me a window asking
  for a password and launches xdiagnose succesfully.

[Alberto Salvia Novella (es20490446e)]

I think the "xdiagnose" icon is useless for the end user, since its usage appears to be very uncommon. Nearly any bug in X appears to be capable of being reported successfully without using this tool.

On the other hand, I have the same behaviour here as Anatoly under Ubuntu 13.04: xdiagnose only runs from the terminal.

Note that this bug, although the "xdiagnose" icon is removed, shall be fixed for the "Alf + F2" action.

Thank you

[Anatoly Trosinenko (anatoly-trosinenko)]

There is similar discussion about [pkexec <command>] in .desktop file and Alt-F2:
https://bugs.launchpad.net/unity/+bug/957641

Possible solution is simple wrapper script like one of GParted (/usr/bin/gparted-pkexec).
In case .desktop file will be removed it still solves problem with launching from dash.

[warren (wkclemmons)]

This bug is in Ubuntu Gnome 16.04.1 Daily
Ubuntu Gnome Desktop amd64 version 20160808

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1183771