Hugin crashes upon selecting images

[David Dawe]

I installed Hugin on my Windows 7 Professional 64-bit desktop with HuginSetup_2013.0.0_64bit_Windows.exe, and started Hugin. I pressed the Load Images... button (within the Assistant tab). I proceeded to select some images and pressed the Open button. Hugin then crashed; that is, Windows 7 then displayed "hugin.exe has stopped working".

This problem is repeatable. Every time I start Hugin and try to select one or more images as above, it crashes.

A few weeks ago, I had experienced the identical problem with version 2012.0.0 of Hugin on my Windows 8 64-bit laptop, but had written it off as a "Windows 8 thing". I have successfully used previous versions of Hugin on other computers.

One additional point ... I have not yet turned off tool tips, so I must naturally close the tool tip box before attempting to load the image(s).

[tmodes (tmodes)]

I can't reproduce the issue with my images. I can load my images without problem with the 64 bit version on Window 7. So there must be something "special" with your images

What images do you use? TIFF or jpeg? From which source? Edited with software?
Can you provide a link to a sample image, so I could try if I can reproduce the crash.

PS: We don't do the beta/release candidate cycle for fun. It takes some time to handle that cycle. So we encourage users to report bugs before the final version is released. Now after the release we can't fix the issue so fast and you have to wait for the next release.

[David Dawe (dhdawe)]

I was using JPEGs, all straight from the camera; that is, not edited. As requested, you can find such an image at http://dawe.homeip.net/pano-problem.jpg.

Meanwhile, I do not think there is anything special with my images. For example, I just tried an older image and the 2013.0.0 Hugin still crashed. This was an image that I had successfully used to create a panorama with the then-available version of Hugin (2009.4.0, I think).

Hmm ... I guess the timing of this bug report is not ideal. However, when I looked for a recent version of Hugin about a month or so ago, I do not recall seeing evidence of a recent (for example, beta) version of the software. I expect that I would have tried it out.

On a separate note, I tried the images in different locations, on a NAS share as well as on the Windows desktop. Same results.

[David Dawe (dhdawe)]

I have some more information. I have now tried a variety of versions (on the same Windows 7 64-bit desktop system). Using the 32-bit installers, the most recent version that works for me is 2011.0. Version 2011.2 and later do not work for me.

Also ... I forgot about this ... I do not need to try to load images to get the crash. I can also get Hugin to crash just by trying to close it. But, of course, this is not a problem with Version 011.0 and earlier.

[David Dawe (dhdawe)]

Based on my testing on the Windows 7 desktop, I was expecting that Version 2011.0 would work on my Windows 8 64-bit laptop. It turns out that it does not. However, the problem with Version 2011.0 (specifically on the laptop) is different, and may be unrelated ... in this case selecting an image causes Hugin to hang, rather than crash.

So I tried Version 2010.4 on the laptop. It works fine.

[Morten Rønne (morten130361)]

Hello,
I'm experiencing the same problems as David.
Have installed the 64 bit version of Hugin on Windows 7 Home Premium
The program crashes when I try to upload photos.
It crashes too by just a start - quit.
I have not tested older versions of Hugin on this computer (where can I find older versions ?)

[David Dawe (dhdawe)]

You can find older versions at http://sourceforge.net/projects/hugin/files/hugin/.

[tmodes (tmodes)]

Thanks for more details.
But I can not reproduce the crash with the released 64-bit version and your image.
It works without any problems. So the issue is not the image and not the release version.
So there is something special with your configuration.

Maybe updating the graphic card driver could help, but I have only little hope.

[Tom (detodocaballero)]

Happens with me too. Didn't happen with the last version. Only since I installed 2013.0.0. Happens immediately when I load photos in. Windows 7.

[Linas Redeckis (linredec)]

I also have the same thing happening on Vista/7. And my guess would be additional requirements is not right. Does Hugin use anything different from 2011.2 ? Maybe some windows redistributables, or some small dll is missing?

Also, i can verify, that this crashing of newer versions started whem preview part was added on first tab. I also had crashes on older versions, when after sthiching preview was shown. can this preview part be turned off in 2013 version?

[tmodes (tmodes)]

If a dll were missing, it would complain at start, because the dll are not dynamically loaded.

Could you please check (just we are talking from the same thing), because I can't reproduce the issue here.
1.) Check the preferences: on the Assistant tab check that "Automatically align images after loading" is switched off (only for the tests).
2.) Now try loading images from the fast preview window, tab assistant: use the button "1. Load images" -> is it crashing here?
3.) Try loading images from the panorama editor: select "View > Panorama editor" and then "Edit > Add images" > is it crashing here?

(assuming you are using the standard user interface)

PS The preview can be disabled when starting Hugin with pressed ctrl key.

[Paolo Del Signore (padesig)]

I have exactly the same problem: I have a Win 7 64bit on a Toshiba laptop (Core I5 and AMD Radeon). Let me know if you need additional infos...

[Lesa Maguire (lesa)]

Hi

Hopefully I will get to sorting it out over the next couple of weeks.

Thanks
Lesa

Lesa Maguire

Member of SAIBA and SAIT
Telephone [phone] | Fax [phone] | Mobile [phone]
www.linkstar.co.za

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paolo Del Signore
Sent: 27 January 2014 06:40 PM
To: <email address hidden>
Subject: [Bug 1247587] Re: Hugin crashes upon selecting images

I have exactly the same problem: I have a Win 7 64bit on a Toshiba laptop (Core I5 and AMD Radeon). Let me know if you need additional infos...

--
You received this bug notification because you are subscribed to a duplicate bug report (1266802).
https://bugs.launchpad.net/bugs/1247587

Title:
  Hugin crashes upon selecting images

Status in Hugin - Panorama Tools GUI:
  Incomplete

Bug description:
  I installed Hugin on my Windows 7 Professional 64-bit desktop with
  HuginSetup_2013.0.0_64bit_Windows.exe, and started Hugin. I pressed
  the Load Images... button (within the Assistant tab). I proceeded to
  select some images and pressed the Open button. Hugin then crashed;
  that is, Windows 7 then displayed "hugin.exe has stopped working".

  This problem is repeatable. Every time I start Hugin and try to
  select one or more images as above, it crashes.

  A few weeks ago, I had experienced the identical problem with version
  2012.0.0 of Hugin on my Windows 8 64-bit laptop, but had written it
  off as a "Windows 8 thing". I have successfully used previous
  versions of Hugin on other computers.

  One additional point ... I have not yet turned off tool tips, so I
  must naturally close the tool tip box before attempting to load the
  image(s).

To manage notifications about this bug go to:
https://bugs.launchpad.net/hugin/+bug/1247587/+subscriptions

[Lesa Maguire (lesa)]

Good day

I haven’t had an opportunity to review your email. Apologies for the delay.

I have added comments below.

Lesa Maguire BCom BAP(SA)

SAIBA Membership no: 14001880 SAIT Membership no: 14959577 Tax Practitioner no: PR8F23838

Telephone [phone] | Fax [phone] | Mobile [phone]

www.linkstar.co.za

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of tmodes
Sent: 08 January 2014 07:46 PM
To: <email address hidden>
Subject: [Bug 1247587] Re: Hugin crashes upon selecting images

If a dll were missing, it would complain at start, because the dll are not dynamically loaded.

Could you please check (just we are talking from the same thing), because I can't reproduce the issue here.

1.) Check the preferences: on the Assistant tab check that "Automatically align images after loading" is switched off (only for the tests). Switched off

2.) Now try loading images from the fast preview window, tab assistant: use the button "1. Load images" -> is it crashing here? Yes

3.) Try loading images from the panorama editor: select "View > Panorama editor" and then "Edit > Add images" > is it crashing here? Crashed again

(assuming you are using the standard user interface)

PS The preview can be disabled when starting Hugin with pressed ctrl key.

--

You received this bug notification because you are subscribed to a duplicate bug report (1266802).

 <https://bugs.launchpad.net/bugs/1247587> https://bugs.launchpad.net/bugs/1247587

Title:

  Hugin crashes upon selecting images

Status in Hugin - Panorama Tools GUI:

  Incomplete

Bug description:

  I installed Hugin on my Windows 7 Professional 64-bit desktop with

  HuginSetup_2013.0.0_64bit_Windows.exe, and started Hugin. I pressed

  the Load Images... button (within the Assistant tab). I proceeded to

  select some images and pressed the Open button. Hugin then crashed;

  that is, Windows 7 then displayed "hugin.exe has stopped working".

  This problem is repeatable. Every time I start Hugin and try to

  select one or more images as above, it crashes.

  A few weeks ago, I had experienced the identical problem with version

  2012.0.0 of Hugin on my Windows 8 64-bit laptop, but had written it

  off as a "Windows 8 thing". I have successfully used previous

  versions of Hugin on other computers.

  One additional point ... I have not yet turned off tool tips, so I

  must naturally close the tool tip box before attempting to load the

  image(s).

To manage notifications about this bug go to:

 <https://bugs.launchpad.net/hugin/+bug/1247587/+subscriptions> https://bugs.launchpad.net/hugin/+bug/1247587/+subscriptions

[Lesa Maguire (lesa)]

Good day

It's been months since I looked at this programme. Still having the same problem, have you found a solution?

Kind regards
Lesa

Lesa Maguire BCom BAP(SA)

SAIBA Membership no: 14001880 SAIT Membership no: 14959577 Tax Practitioner no: PR8F23838
Telephone [phone] | Fax [phone] | Mobile [phone]
www.linkstar.co.za

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paolo Del Signore
Sent: 27 January 2014 06:40 PM
To: <email address hidden>
Subject: [Bug 1247587] Re: Hugin crashes upon selecting images

I have exactly the same problem: I have a Win 7 64bit on a Toshiba laptop (Core I5 and AMD Radeon). Let me know if you need additional infos...

--
You received this bug notification because you are subscribed to a duplicate bug report (1266802).
https://bugs.launchpad.net/bugs/1247587

Title:
  Hugin crashes upon selecting images

Status in Hugin - Panorama Tools GUI:
  Incomplete

Bug description:
  I installed Hugin on my Windows 7 Professional 64-bit desktop with
  HuginSetup_2013.0.0_64bit_Windows.exe, and started Hugin. I pressed
  the Load Images... button (within the Assistant tab). I proceeded to
  select some images and pressed the Open button. Hugin then crashed;
  that is, Windows 7 then displayed "hugin.exe has stopped working".

  This problem is repeatable. Every time I start Hugin and try to
  select one or more images as above, it crashes.

  A few weeks ago, I had experienced the identical problem with version
  2012.0.0 of Hugin on my Windows 8 64-bit laptop, but had written it
  off as a "Windows 8 thing". I have successfully used previous
  versions of Hugin on other computers.

  One additional point ... I have not yet turned off tool tips, so I
  must naturally close the tool tip box before attempting to load the
  image(s).

To manage notifications about this bug go to:
https://bugs.launchpad.net/hugin/+bug/1247587/+subscriptions

[David Dawe (dhdawe)]

I suspect that the problem is still outstanding, though I have not tried any recent releases since originally reporting the problem. My work-around has been to keep using the older Hugin software.

I am hoping to re-visit the problem in a few weeks. When that time comes, would it be possible to try a test build that might have some logging or other diagnostic helpers enabled? But before that, I will have a closer look at your previous post.

[Launchpad Janitor (janitor)]

[Expired for Hugin because there has been no activity for 60 days.]

[Maik Riechert (neothemachine)]

I have the same problem. Win7 64bit. Happens with every image no matter which format.

[Maik Riechert (neothemachine)]

Just found the thread over at https://groups.google.com/d/msg/hugin-ptx/n4zt5KJ-CmQ/QzOSw4BI7xEJ and the workaround (disabling fast preview) works. I also have integrated Intel graphics (Laptop).

[Lesa Maguire (lesa)]

Thanks Mark
I will give it a try.
King regards
Lesa

Sent from LinkStar on the move!

> On 14 Jul 2014, at 22:43, Maik Riechert <email address hidden> wrote:
>
> Just found the thread over at https://groups.google.com/d/msg/hugin-ptx
> /n4zt5KJ-CmQ/QzOSw4BI7xEJ and the workaround (disabling fast preview)
> works. I also have integrated Intel graphics (Laptop).
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1266802).
> https://bugs.launchpad.net/bugs/1247587
>
> Title:
> Hugin crashes upon selecting images
>
> Status in Hugin - Panorama Tools GUI:
> Confirmed
>
> Bug description:
> I installed Hugin on my Windows 7 Professional 64-bit desktop with
> HuginSetup_2013.0.0_64bit_Windows.exe, and started Hugin. I pressed
> the Load Images... button (within the Assistant tab). I proceeded to
> select some images and pressed the Open button. Hugin then crashed;
> that is, Windows 7 then displayed "hugin.exe has stopped working".
>
> This problem is repeatable. Every time I start Hugin and try to
> select one or more images as above, it crashes.
>
> A few weeks ago, I had experienced the identical problem with version
> 2012.0.0 of Hugin on my Windows 8 64-bit laptop, but had written it
> off as a "Windows 8 thing". I have successfully used previous
> versions of Hugin on other computers.
>
> One additional point ... I have not yet turned off tool tips, so I
> must naturally close the tool tip box before attempting to load the
> image(s).
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hugin/+bug/1247587/+subscriptions
>

[David Dawe (dhdawe)]

I will also try that work-around. Thanks Maik.

[David Dawe (dhdawe)]

In response to tmodes post of 2014-01-08:

I have once again installed a recent Hugin on my Windows 7 Professional 64-bit desktop, using HuginSetup_2013.0.0_64bit_Windows.exe. Under Device Manager, the Display Adapter is identified as Intel graphics ("Intel(R) G41 Express Chipset").

I am running Hugin with Interface set to Simple.

Here is what I did:

- File - Preferences - Assistant:
   - Verified that "Automatically align images after loading" was unchecked.
- Within the Assistant tab:
  - Load images... - select one or more images - (crash)
- View - Panorama editor:
  - Edit - Add Image - select one or more images - (crash)
- Started Hugin with the Ctrl key pressed:
  - Disabled the OpenGL preview
  - Edit - Add Image - select one or more images - (works okay)

[tmodes (tmodes)]

Please test 2016.0 version.

[Launchpad Janitor (janitor)]

[Expired for Hugin because there has been no activity for 60 days.]