unable to install HP OJ 6500A

[Jennfer Freeman]

I use MEPIS 8.0.15 and just bought an Officejet 6500A. The install new printer wizard doesn't list Officejet 6500A in its list of available models. I attempted to install HPLIP per the HPLIP web site by compiling the source code.

When attempting the compilation, I got a LARGE number of compile errors. For example,

      prnt/hpcups/HPCupsFilter.cpp:235: error: 'cups_header' was not declared in this scope
      prnt/hpcups/HPCupsFilter.cpp:236: error: expected ',' or ';' before '{' token
      make: *** [hpcups-HPCupsFilter.o] Error 1

Moving on with hp-setup, I got

      /warning: No PPD found for model officejet_6500_e710a-f using new algorithm. Trying old algorithm...
      error: Fax queue setup failed. Please restart CUPS and try again.

I have no idea what to do next. Other than by rebooting, I don't know how to restart CUPS.

Can you please help me?

Jennifer

[goutam kodu (goutam-hplip)]

Hi,

Please provide us the "hp-check -t" command output.

To restart CUPS run command:

/etc/init.d/cups restart

Regards,
Goutam

[Jennfer Freeman (jennifertf3)]

Hi Goutam,

Here it is:

HP Linux Imaging and Printing System (ver. 3.11.1)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux Fujitsu 2.6.27-1-mepis-smp #1 SMP PREEMPT Fri Jan 8 13:33:17 EST 2010 i686 GNU/Linux

Distribution:
mepis 8.0

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 4.x version...
OK, version 4.4.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.8
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "apt-get install --yes libcupsys2-dev"

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to...

[Sarbeswar Meher (sarbeswar-meher)]

Can you please install the missing package "libcupsys2-dev" by running in terminal

$ apt-get install --yes libcupsys2-dev

Once all the missing packages are installed, are you getting the same error?

[Jennfer Freeman (jennifertf3)]

I seem to have fewer errors than before, but even though I installed libcupsys2, it still seems to want me to install it.

Here is the complete Konsole output:

user5@Fujitsu:~$ su
Password:
root@Fujitsu:/home/user5# apt-get install --yes libcupsys2-dev
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libportaudio2 libffcall1 libid3tag0 libobjc2
Use 'apt-get autoremove' to remove them.
The following packages will be upgraded:
  libcupsys2-dev
1 upgraded, 0 newly installed, 0 to remove and 204 not upgraded.
Need to get 52.6kB of archives.
After this operation, 0B of additional disk space will be used.
Get:1 ftp://ftp.debian.org lenny/main libcupsys2-dev 1.3.8-1+lenny10 [52.6kB]
Fetched 52.6kB in 0s (105kB/s)
(Reading database ... 83978 files and directories currently installed.)
Preparing to replace libcupsys2-dev 1.3.8-1+lenny9 (using .../libcupsys2-dev_1.3
.8-1+lenny10_all.deb) ...
Unpacking replacement libcupsys2-dev ...
Setting up libcupsys2-dev (1.3.8-1+lenny10) ...
root@Fujitsu:/home/user5# hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.1)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux Fujitsu 2.6.27-1-mepis-smp #1 SMP PREEMPT Fri Jan 8 13:33:17 EST 2010 i686
 GNU/Linux

Distribution:
mepis 8.0

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 4.x version...
OK, version 4.4.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.8
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c p
arameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r param
eter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing S...

[Jennfer Freeman (jennifertf3)]

I haven't heard from you in over a week. Am I not doing something here? Am I supposed to click on something to say "now you go ahead"? I'd really like to get this fixed.

Also, I upgraded hpijs-ppds to version 3.11.1-1mcr80+2. Is that the most recent version? I think I got it from the "lenny" depository. Should I be using a different repository?

Jennifer

[Sarbeswar Meher (sarbeswar-meher)]

The latest version of hplip is 3.12.2. Can you please download and install the latest version. Please follow it on http://hplipopensource.com/hplip-web/install/manual/distros/mepis.html