Laserjet Pro MFP M1132, scanner doesn't work with Ubuntu 11.10 64bit

Bug #893775 reported by Ritonglue
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Fix Released
Undecided
Sarbeswar Meher

Bug Description

With hplip 3.11.10 and Ubuntu 11.10 64bits, I can print but I cannot scan. When I run hp-check, it says that
it can't find xsane and that I need to install it :
sudo apt-get install --assume-yes xsane

Installing xsane unfortunately doesn't solve the problem.

Note : I was able to scan with Ubuntu 10.04 64bits

Revision history for this message
Ritonglue (ritonglue) wrote :
Revision history for this message
Sarbeswar Meher (sarbeswar-meher) wrote :

Laserjet Pro M1132 MFP requires a plugin file to be installed. Please run "sudo hp-plugin" in terminal. It will download and install plugin. Now you can scan.

If it doesn't work, follow the below steps:

- Copy the contents of /usr/lib64 to /usr/lib . Run the below command to do the same; sudo cp -R /usr/lib64/* /usr/lib/

- Restart your computer and check whether the scanner works.

The fix has been taken care in the next version hplip-3.11.12 release.

Changed in hplip:
assignee: nobody → Sarbeswar Meher (sarbeswar-meher)
status: New → Fix Committed
Revision history for this message
Ritonglue (ritonglue) wrote :

The hp-plugin was already installed otherwise, the M1132 doesn't print.

I did what you wrote and now the scanner works.

Thanks a lot

Changed in hplip:
status: Fix Committed → Fix Released
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