Scanning with HP Photosmart C4280 All-in-One doesn't work

[Konstantin Ryabitsev]

Scanning starts but never completes -- the process interrupts after a couple of seconds. Repeated attempts to scan result in "device busy" response.

Fedora 16, hplip-libs-3.11.10-7.fc16.x86_64

[Sarbeswar Meher (sarbeswar-meher)]

Fedora 16 will be supported in the next release hplip-3.11.12 to be done in december. Please wait for the next release.

[Konstantin Ryabitsev (icon-p)]

Installing hplip-3.11.12 made no difference -- same behaviour is present. Scanning starts and then quits after a few seconds. The device then hangs. Attaching hp-check for 3.11.12.

[Konstantin Ryabitsev (icon-p)]

Or I would attach it, if launchpad wasn't broken. I posted it here: http://mricon.com/misc/hp-check.log

[Sarbeswar Meher (sarbeswar-meher)]

Hi,

  Please remove the existing print queues by running in terminal "system-config-printer". Connect the printer via USB and run "hp-setup" in terminal. Once setup is done, open "xsane" and do scan. If any error comes, please attach the logs of /var/log/messages and /var/log/error_log.

[Konstantin Ryabitsev (icon-p)]

Dec 23 10:09:17 i5 myhptest: hp starts
Dec 23 10:09:31 i5 kernel: [ 127.017552] usblp0: removed
Dec 23 10:10:31 i5 xsane: io/hpmud/dot4.c 480: unable to read Dot4ReverseData header: Connection timed out hp:/usb/Photosmart_C4200_series?serial=CN77SJD0W104VP
Dec 23 10:10:31 i5 xsane: invalid SclInquire(cmd=2a86,param=1024) exp(len=8)/act(len=0): scan/sane/scl.c 258
Dec 23 10:10:31 i5 xsane: exp:
Dec 23 10:10:31 i5 xsane: [0000] 1B 2A 73 31 30 32 34 64 .*s1024d
Dec 23 10:10:31 i5 xsane: act:
Dec 23 10:11:16 i5 xsane: io/hpmud/dot4.c 480: unable to read Dot4ReverseData header: Connection timed out hp:/usb/Photosmart_C4200_series?serial=CN77SJD0W104VP
Dec 23 10:12:01 i5 xsane: io/hpmud/dot4.c 172: unable to read Dot4ReverseCmd header: Connection timed out
Dec 23 10:12:01 i5 xsane: io/hpmud/musb.c 1929: invalid Dot4Credit from peripheral
Dec 23 10:12:05 i5 xsane: io/hpmud/dot4.c 231: unable to read Dot4ReverseReply header: Connection timed out bytesRead=0
Dec 23 10:12:05 i5 xsane: io/hpmud/dot4.c 659: invalid Dot4CloseChannelReply: cmd=2, result=1
Dec 23 10:12:09 i5 xsane: io/hpmud/dot4.c 231: unable to read Dot4ReverseReply header: Connection timed out bytesRead=0
Dec 23 10:12:09 i5 xsane: io/hpmud/dot4.c 659: invalid Dot4CloseChannelReply: cmd=2, result=4
Dec 23 10:12:13 i5 xsane: io/hpmud/dot4.c 231: unable to read Dot4ReverseReply header: Connection timed out bytesRead=0
Dec 23 10:12:13 i5 xsane: io/hpmud/dot4.c 368: invalid DOT4ExitReply: cmd=8, result=4
Dec 23 10:12:14 i5 xsane: sane_hpaio_cancel: already cancelled!
Dec 23 10:12:26 i5 myhptest: hp ends

[Konstantin Ryabitsev (icon-p)]

(just to clarify, scanning works fine when I reboot to Windows, so the device is not faulty)