Detects Linux Mint 9 but doesn't install properly

[Derek Moule]

I tried to install the latest version of HPLIP and it automatically detected my operating system as Linux Mint 9 (correct). However it could not download dependencies automatically. I installed the manually and HPLIP seemed to install but could not find my printer no matter what I tried. I reinstalled HPLIP but chose operating system as Ubuntu 10.04 (which my version of Linux mint is based on) and this time it was automatically able to install the optional dependencies (for faxing etc I had not needed for just printing), all went well and the printer works beautifully. I think it would make more sense for Linux Mint users to just be instructed to choose the linux distribution which theirs is based on as there is now a version of Linux Mint based on Debian as well as the one based on Ubuntu so just choosing 'Linux Mint' could have problems.

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi Derek,

Thank you for using HPLIP.
To install HPLIP on Linux MInt, needs to follow below steps.
http://hplipopensource.com/hplip-web/install/manual/distros/linuxmint.html

If you find any issue, please let us know.
Thanks & Regards,
Amarnath

[Derek Moule (b-m5sc-j)]

Thanks Amarnath,

As I stated I got it working fine just using the automatic install but
choosing Ubuntu 10.04. I am sure these manual instructions would work as
well. I just wanted to report confusion that the automatic install
detects Linux Mint 9 and gives the impression all will work with those
settings when you either need to choose something else or do manual install.

Thanks again,

Derek.

On 02/11/11 15:30, Amarnath Chitumalla wrote:
> Hi Derek,
>
> Thank you for using HPLIP.
> To install HPLIP on Linux MInt, needs to follow below steps.
> http://hplipopensource.com/hplip-web/install/manual/distros/linuxmint.html
>
> If you find any issue, please let us know.
> Thanks& Regards,
> Amarnath
>
>
> ** Changed in: hplip
> Assignee: (unassigned) => Amarnath Chitumalla (amarnath-chitumalla)
>

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi Derek,

Thank you for your suggestion. We will check and consider this change for automatic installation.

Thanks & Regards,
Amarnath