Printing on HP LJ MP2727 only works with socket backend, not with hp backend

[WhyteHorse]

I'm trying to print the Ubuntu default test page on an HP LJ MP2727 with the device URI of hp:/net/HP_LaserJet_M2727nf_MFP?ip=192.168.2.89

I received the error "No %%Bounding box: comment ..."

So I switched to the URI socket://192.168.2.89:9100
and now it works fine. Must be a bug in the hp to cups translation of eps or they left off the bounding box on the test page.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1.3
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic i686
Architecture: i386
Date: Tue Sep 13 16:29:19 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lpstat: device for Hewlett-Packard-HP-LaserJet-M2727nf-MFP: hp:/net/HP_LaserJet_M2727nf_MFP?ip=192.168.2.89
Lsusb:
 Bus 001 Device 003: ID 80ee:0021
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Papersize: letter
PpdFiles: Hewlett-Packard-HP-LaserJet-M2727nf-MFP: HP LaserJet M2727 MFP Series Postscript (recommended)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=d5e8f9ad-6a6c-4de3-b14d-29a88591a847 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Till Kamppeter (till-kamppeter)]

The problem you are suffering is not caused by the "No %%Bounding box: comment ...", probably you get this message also if you print successfully via the socket backend. The problem seems to be in the hp backend, making this backend not working with your printer. Use the socket backend as a workaround for the time being, by creating a second queue for printing. Do not remove the queue with the hp backend. It makes HPLIP recognizing your scanner and allows HPLIP to check your toner level.

[Till Kamppeter (till-kamppeter)]

Forwarding upstream ...

Can someone of the HPLIP developers at HP look into this? Thanks.

[Till Kamppeter (till-kamppeter)]

WhyteHorse, can you run the following commands in a terminal window:

sudo /usr/lib/cups/backend/dnssd
sudo /usr/lib/cups/backend/snmp
hp-makeuri 192.168.2.89
hp-probe -bnet -mmdns
hp-probe -bnet -mslp

If a command does not exit by itself, stop it with Ctrl + C, post the output of all commands here in this bug report.

[Sanjay Kumar (sanjay-kumar14)]

Hi,

Thanks for reporting the bug. Can you paste the output of "hp-check -t" command here.

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]