ADF not working Ubuntu 11.04 E710n-z & 3.11.7

Bug #832180 reported by Joan Tur
32
This bug affects 5 people
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

I've recently purchased a HP Officejet 6500A Plus (CN557A / E710n).

It's connected to the network through wireless, and I'm using a PC with Linux Ubuntu 11.04 amd64 (hpcups 3.11.7 driver).

The flatbed scanning is working fine, but the ADF is not; it gives a "code=9" error (1) when running "hp-scan --adf", after beginning to move the 1st sheet of paper.

Webscan is not working either, as it always gives an empty PDF file (tested with Firefox 6.0, Chrome 13.0.782.215 & Opera 11.50.1074). I know it's designed to be used with IE.

Any hint?

Thanks.

(1)
-----
quini@p6222:~$ hp-scan --adf

HP Linux Imaging and Printing System (ver. 3.11.7)
Scan Utility ver. 2.2

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hpaio:/net/Officejet_6500_E710n-z?zc=HP12A99A

warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/net/Officejet_6500_E710n-z?zc=HP12A99A
Opening connection to device...

Resolution: 300dpi
Mode: gray
Compression: JPEG
Scan area (mm):
  Top left (x,y): (0.000000mm, 0.000000mm)
  Bottom right (x,y): (215.900009mm, 297.010681mm)
  Width: 215.900009mm
  Height: 297.010681mm
Destination(s): file
Output file:
warning: File destination enabled with no output file specified.
Setting output format to PDF for ADF mode.
warning: Defaulting to '/home/quini/hpscan001.pdf'.

Warming up...

Page 1: Scanning...
error: SANE: Error during device I/O (code=9)
Closing device.
quini@p6222:~$ aptitude show opera
Paquet: opera
Nou: sí
Estat: instal·lat
Instal·lat automàticament: no
Versió: 11.50.1074
Prioritat: opcional
Secció: non-free/web
Mantenidor: Opera Packaging Team <email address hidden>
Mida descomprimit: 38,9 M
Depèn: libc6 (>= 2.3.2), libfontconfig1 (>= 2.4.0), libfreetype6 (>= 2.3.5), libgcc1 (>= 1:4.1.1), libglib2.0-0 (>=
        2.16.0), libgstreamer-plugins-base0.10-0 (>= 0.10.16), libgstreamer0.10-0 (>= 0.10.15), libice6 (>= 1:1.0.0),
        libsm6, libstdc++6 (>= 4.1.1), libx11-6, libxext6, libxml2 (>= 2.6.27), libxrender1, libxt6, zlib1g (>=
        1:1.1.4), gstreamer0.10-plugins-good, debconf (>= 0.5) | debconf-2.0, ttf-liberation |
        ttf-mscorefonts-installer
Recomana: flashplugin-nonfree, cups-client
Proporciona: imap-client, mail-reader, news-reader, www-browser
Descripció: Fast and secure web browser and Internet suite
 Opera is a small, fast, customizable, powerful and user-friendly web browser, as well as an Internet suite, including
 an email client, an IRC client, web developer tools (Opera Dragonfly), and a personal web server (Opera Unite).
Homepage: http://www.opera.com/browser/
-----

Revision history for this message
Sarbeswar Meher (sarbeswar-meher) wrote :

Hi,

  You can download the patches bb_ledm.c.patch and ledm.c.path from https://bugs.launchpad.net/hplip/+bug/819709.

 Please integrate in your source code of hplip installed.

 Go to the directory in commandline and run "make" and "sudo make install". You can scan afterwards from ADF.

However this issue will be fixed in hplip-3.11.10 release.

 Thanks,
Sarbeswar Meher

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