Not given option to instal HP Plugin

[Ciaran Mulloy]

1. Your Linux Distribution and version: Ubuntu 11.04
2. Your printer make/model.: HP Laserjet 1606dn
3. If possible, run 'hp-check -t' and post the output:

ciaran@ciaran-P5KC:~/Documents/computing/HP_P1606dn$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.7)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or
.run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an
already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both
compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux ciaran-P5KC 2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28 15:07:17 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 11.04

Checking Python version...
OK, version 2.7.1 installed

Checking PyQt 4.x version...
OK, version 4.8.3 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.6
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.1

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 09/08/11 13:14:48
version = 3.11.7

[last_used]
device_uri = hp:/net/HP_LaserJet_Professional_P1606dn?ip=192.168.15.105
printer_name =
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_Professional_P1606dn
--------------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_Professional_P1606dn?ip=192.168.15.105
PPD: /etc/cups/ppd/HP_LaserJet_Professional_P1606dn.ppd
PPD Description: HP LaserJet Professional p1606dn, hpcups 3.11.7, requires proprietary plugin
Printer status: printer HP_LaserJet_Professional_P1606dn is idle. enabled since Tue 09 Aug 2011 13:00:25 IST

HP Linux Imaging and Printing System (ver. 3.11.7)
System Tray Status Service ver. 2.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Optional plug-in status: Installed
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
\/usr/lib/pymodules/python2.7/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

ciaran adm dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.
ciaran@ciaran-P5KC:~/Documents/computing/HP_P1606dn$

4. A detailed explanation of your problem: near the end of the installation after I have discovered the printer on the network (connected via ethernet) and I click next (which should download and install the HP-plugin) I get an error dialogue box which implies that I chose not to install the HP-plugin and it tells me that the printer performance will be poor (or something to that effect).
I did write previously reporting this problem when I had hplip-3.11.5 installed. (bug no 805632) and I got a response from Goutam Kodu who asked me to output the result from "hp-plugin -g". This I duly did and I got a prompt for me to accept the license conditions for the HP-Plugin and it was subsequently downloaded and installed.

I found that I needed to do the same thing again to get the install application to download the HP plugin.

I should state that in both cases it was a scratch install of Ubuntu 11.04

5. Steps to recreate the problem.
Just following normal installation instructions for hplip wizard.

Regards,
Ciaran Mulloy

[goutam kodu (goutam-hplip)]

Hi,

"hp-check -t" output shows that plug-in files are installed for this printer. I guess you are getting the error message during setting up the printer using "hp-setup" command.

We have a Ubuntu 11.04 system in our lab and we could not reproduce the same in here. I would require some debug messages for the same. To get that i need you to uninstall hplip and reinstall. This is very simple. If you have installed hplip-3.11.7 from hplip-3.11.7.run file downloaded from http://hplipopensource.com/hplip-web/gethplip.html. There would have created a source directory "hplip-3.11.7" at the same location where "hplip-3.11.7.run" file is saved.

Open the terminal and enter into directory "hplip-3.11.7" . When you are inside the source directory "hplip-3.11.7", run command "sudo make uninstall"

Next, run commands being in the same directory from terminal

$ ./configure --prefix=/usr

$ make

$ sudo make install

Delete any print queues created in "system-config-printer"

Next, run command "hp-setup -g" in terminal and post/attach me the output of this command.

Thanks & Regards,
Goutam Kodu

[Sarbeswar Meher (sarbeswar-meher)]

Download latest hplip-3.11.10 from http://hplipopensource.com/hplip-web/index.html and install it using "sh hplip-3.11.10.run" in commandline. Remove the existing print queues. Connect the printer via USB and run "hp-setup in commandline. It will ask to download a plugin file and install. After setup is done, you can print.