upgraded from hplip-2.8.6b to 3.11.5, hp-clean no longer work

[Filippo Turato]

For a long time I have not upgraded hplip to 3.* because I noticed that hp-clean did not work with newer version on my printer.
Now I'm using hplip 3.11.5 in gentoo linux with the printer HP Photosmart D5160. Almost all functions works, except for hp-clean. The applications starts corretly, and the debug output doesn't display any error, simply the printer does'n perform the cleaning, it just print the check page.

Thanks,
Filippo

Here is the "hp-clean -g" output

hp-clean[13167]: debug: Loading user settings...
hp-clean[13167]: debug: FAB command: /usr/bin/hp-fab
hp-clean[13167]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%
hp-clean[13167]: debug: Auto refresh: False
hp-clean[13167]: debug: Auto refresh rate: 30
hp-clean[13167]: debug: Auto refresh type: 1
hp-clean[13167]: debug: Systray visible: 0
hp-clean[13167]: debug: Systray messages: 0
hp-clean[13167]: debug: Last used device URI: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK
hp-clean[13167]: debug: Last used printer: Photosmart_D5100
hp-clean[13167]: debug: Working directory: .
hp-clean[13167]: debug: Starting GUI loop...
hp-clean[13167]: debug: showStartPage()
hp-clean[13167]: debug: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK: back_end:hp is_hp:True bus:usb model:Photosmart_D5100_series serial:MY6822210K04SK dev_file: host: zc: port:1
hp-clean[13167]: debug: Device URI socket://fonera:9100 is invalid/unknown
hp-clean[13167]: debug: Exception: 4 (Unknown/invalid device-uri field)
hp-clean[13167]: debug: endStartPage()
hp-clean[13167]: debug: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK: back_end:hp is_hp:True bus:usb model:Photosmart_D5100_series serial:MY6822210K04SK dev_file: host: zc: port:1
hp-clean[13167]: debug: clean-type=1
hp-clean[13167]: debug: Device URI: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK
hp-clean[13167]: debug: Printer: None
hp-clean[13167]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-clean[13167]: debug: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK: back_end:hp is_hp:True bus:usb model:Photosmart_D5100_series serial:MY6822210K04SK dev_file: host: zc: port:1
hp-clean[13167]: debug: URI: backend=hp, is_hp=True, bus=usb, model=Photosmart_D5100_series, serial=MY6822210K04SK, dev=, host=, port=1
hp-clean[13167]: debug: Model/UI model: Photosmart_D5100_series/HP Photosmart d5100 Series
hp-clean[13167]: debug: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK: back_end:hp is_hp:True bus:usb model:Photosmart_D5100_series serial:MY6822210K04SK dev_file: host: zc: port:1
hp-clean[13167]: debug: Re-reading CUPS printer queue information.
hp-clean[13167]: debug: showLevel1Page()
hp-clean[13167]: debug: endLevel1Page()
hp-clean[13167]: debug: doClean(1)
hp-clean[13167]: debug: Opening device: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK (not for printing)
hp-clean[13167]: debug: I/O mode=3
hp-clean[13167]: debug: device-id=1
hp-clean[13167]: debug: Opened device: hp (backend=hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK, is_hp=True, bus=usb, model=Photosmart_D5100_series, dev=, serial=MY6822210K04SK, host=, port=1)
hp-clean[13167]: debug: Type 1/2 (S: or VSTATUS:) status
hp-clean[13167]: debug: num_pens = 2
hp-clean[13167]: debug: pen 0 {'index': 0, 'kind': 3L, 'level': 0, 'ack': True, 'hp-ink': True, 'dvc': 15850L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': True, 'type': 1, 'id': 16}
hp-clean[13167]: debug: pen 1 {'index': 1, 'kind': 3L, 'level': 0, 'ack': True, 'hp-ink': True, 'dvc': 4980L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': True, 'type': 2, 'id': 17}
hp-clean[13167]: debug: {'in-tray2': False, 'top-door': 1L, 'in-tray1': True, 'agents': [{'index': 0, 'kind': 3L, 'level': 0, 'ack': True, 'hp-ink': True, 'dvc': 15850L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': True, 'type': 1, 'id': 16}, {'index': 1, 'kind': 3L, 'level': 0, 'ack': True, 'hp-ink': True, 'dvc': 4980L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': True, 'type': 2, 'id': 17}], 'photo-tray': 0L, 'duplexer': 0L, 'supply-door': 0L, 'status-code': 1000, 'media-path': 3L, 'revision': 3}
hp-clean[13167]: debug: Sending event 1000 to hpssd...
hp-clean[13167]: debug: {'dev-file': '', 'cups-printers': ['Photosmart_D5100'], 'status-desc': 'Idle', 'is-hp': True, 'host': '', 'in-tray1': True, 'serial': 'MY6822210K04SK', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': False, 'device-uri': 'hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK', 'photo-tray': 0L, 'panel-line1': '', 'panel-line2': '', 'back-end': 'hp', 'top-door': 1L, 'port': 1, 'deviceid': 'MFG:HP;MDL:Photosmart D5100 series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:Q7090A;SN:MY6822210K04SK;S:038009C484001021002c1800000c2880000;J: ;Z:0102,0503deaf01374f,0600,0C100,0D0;', 'cups-uri': 'hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK', 'duplexer': 0L, 'supply-door': 0L, 'status-code': 1000, 'media-path': 3L, 'revision': 3}
hp-clean[13167]: debug: 0000: 1b 45 1b 25 2d 31 32 33 34 35 58 40 50 4a 4c 20 .E.%-12345X@PJL
hp-clean[13167]: debug: 0010: 4a 4f 42 20 4e 41 4d 45 3d 22 75 6e 6e 61 6d 65 JOB NAME="unname
hp-clean[13167]: debug: 0020: 64 22 0a 40 50 4a 4c 20 45 4e 54 45 52 20 4c 41 d".@PJL ENTER LA
hp-clean[13167]: debug: 0030: 4e 47 55 41 47 45 3d 50 43 4c 33 47 55 49 0a 1b NGUAGE=PCL3GUI..
hp-clean[13167]: debug: 0040: 45 1b 26 62 31 36 57 50 4d 4c 20 04 00 06 01 04 E.&b16WPML .....
hp-clean[13167]: debug: 0050: 01 05 01 01 04 01 64 1b 45 40 50 4a 4c 20 45 4f ......d.E@PJL EO
hp-clean[13167]: debug: 0060: 4a 0a 1b 45 1b 25 2d 31 32 33 34 35 58 J..E.%-12345X
hp-clean[13167]: debug: Closing device...
hp-clean[13167]: debug: Result-code = 0
hp-clean[13167]: debug: Opening device: hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK (for printing)
hp-clean[13167]: debug: I/O mode=1
hp-clean[13167]: debug: device-id=1
hp-clean[13167]: debug: Opened device: hp (backend=hp:/usb/Photosmart_D5100_series?serial=MY6822210K04SK, is_hp=True, bus=usb, model=Photosmart_D5100_series, dev=, serial=MY6822210K04SK, host=, port=1)
hp-clean[13167]: debug: Opening PRINT channel...
hp-clean[13167]: debug: channel-id=2
hp-clean[13167]: debug: Writing 109 bytes to channel 2 (device-id=1)...
hp-clean[13167]: debug: Result code=0
hp-clean[13167]: debug: Closing PRINT channel...
hp-clean[13167]: debug: Printing file '/usr/share/hplip/data/ps/clean_page.pdf.gz' to queue 'Photosmart_D5100' (gzip=True, direct=False, raw=False, remove=False)
hp-clean[13167]: debug: gunzip -c /usr/share/hplip/data/ps/clean_page.pdf.gz | lpr -PPhotosmart_D5100
hp-clean[13167]: debug: Closing device...
hp-clean[13167]: debug: Result-code = 0
hp-clean[13167]: debug: showLevel2Page()

[goutam kodu (goutam-hplip)]

Hi,

Please can you install the latest hplip-3.11.7 by downloading hplip-3.11.7.tar.gz file and following the steps provided at http://hplipopensource.com/hplip-web/install/manual/distros/gentoo.html to install the same.

Let us know if the issue is same on this latest.

Thanks & Regards,
Goutam Kodu

[Filippo Turato (nnj7585)]

Hi,

I tried installing manually the lastest version, but although it compile and install fine it doesn't work in the gentoo
environment as is.
So I installed the lastest 3.11.7 with the gentoo package manager, and I confirm that the issue is the same.

Filippo T.

Il 09/08/2011 08:58, goutamkk ha scritto:
> Hi,
>
> Please can you install the latest hplip-3.11.7 by downloading
> hplip-3.11.7.tar.gz file and following the steps provided at
> http://hplipopensource.com/hplip-web/install/manual/distros/gentoo.html
> to install the same.
>
> Let us know if the issue is same on this latest.
>
> Thanks & Regards,
> Goutam Kodu
>
> ** Changed in: hplip
> Status: New => In Progress
>

[goutam kodu (goutam-hplip)]

Thanks for letting us know on the same. The debug messages does not show any error and all the logs look fine. Will try to reproduce the problem in our lab and update you on the same.

Thanks & Regards,
Goutam Kodu