hp-setup don't add printer HP CP1525nw

Bug #802780 reported by Karsten Winkler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
In Progress
Undecided
Unassigned

Bug Description

I use Debian version 6.0.2
My Printer is Laserjet cp 1525 nw color
hp-check -t -> see attachment
The installation of hplip is running without problem through, but the
hp-setup will depend on the second step and it freezes.
I just do not get no further.

Can you help me and send me a mail please <email address hidden>

Tags: hp-setup
Revision history for this message
Karsten Winkler (winkler-9) wrote :
Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi,

This printer requires plug-in support. Please run the command "hp-plugin -i" as a root and install the plug-in and post the output here.
Next run "hp-setup -g" command as normal user and post the output here.

Let us know if the issue is still the same.

Thanks & Regards,
Goutam Kodu

Revision history for this message
Karsten Winkler (winkler-9) wrote : Re: [Bug 802780] Re: hp-setup don't add printer HP CP1525nw

Hi,

> Please run the command "hp-plugin -i" as a root and install the plug-in and post the output here.

1. Output "hp-plugin -i" -> see in hp-plugin_-i.txt
2. Install the plug-in with "hp-setup -g" -> see in hp-setup_-g.txt

During step 3, a window will open an this is to see:

Printer queue setup failed. Could not connect to CUPS Server.
Is user added to "lpadmin" group(s)

How can I come further? Have you help?

Sinc., Karsten Winkler
--

Am 28.06.2011 09:29, schrieb goutamkk:
> Hi,
>
> This printer requires plug-in support. Please run the command "hp-plugin -i" as a root and install the plug-in and post the output here.
> Next run "hp-setup -g" command as normal user and post the output here.
>
> Let us know if the issue is still the same.
>
> Thanks & Regards,
> Goutam Kodu
>
>

Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi,

Thanks for the hp-setup & hp-plugin output.
To set-up the printer (create print queue) user need to be added to group lp & lpadmin.
Please run the below command
#su -c"/usr/sbin/usermod -a -G lp , lpadmin karsten"

And reboot the system, run command
#su -c"reboot"

Next, run command
#hp-setup -g

and attach its output.

Let me know on the same.

Thanks & Regards,
Goutam Kodu

Revision history for this message
Karsten Winkler (winkler-9) wrote :

Supplement to Bug 802780
- - - - - - - - - - - -

Hi,

> Please run the command "hp-plugin -i" as a root and install the plug-in and post the output here.

1. Output "hp-plugin -i" -> see in hp-plugin_-i.txt
2. Install the plug-in with "hp-setup -g" -> see in hp-setup_-g.txt

During step 3, a window will open an this is to see:

Printer queue setup failed. Could not connect to CUPS Server.
Is user added to "lpadmin" group(s)

OKAY - After adding the user to the lpadmin group, I was able to install
the printer via USB.

WIRELESS:
But now, I want to install the printer about wireless.
About wireless setup using USB I wanted to configure the wireless
connection, while a window appears with the following contents:

An I/O error occured.
Please check the USB connection to your printer and try again.
(Device I/O error)

But all cable are inside and the Priner is on.

Can you help to install the priter for wireless connection?
Thanks forward.

Sinc., Karsten Winkler
--

Am 28.06.2011 09:29, schrieb goutamkk:
> Hi,
>
> This printer requires plug-in support. Please run the command "hp-plugin -i" as a root and install the plug-in and post the output here.
> Next run "hp-setup -g" command as normal user and post the output here.
>
> Let us know if the issue is still the same.
>
> Thanks & Regards,
> Goutam Kodu
>
>

Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi,

If you have a Windows machine connected to the wireless network, try below mentioned steps:
1. Configure the printer on the wireless network as per the manual and get the ip address of the printer.
2. Run the command 'hp-setup' and select 2nd option(Network/Ethernet/Wireless network) and click on 'Show Advanced Options' button
3. Check the 'Manual Discovery' box and enter the ip address obtained in step1.
4. Click 'Next' button and finish the device setup.

Sorry for the inconvenience caused.

Thanks & Regards,
Goutam Kodu

Changed in hplip:
status: New → In Progress
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