Hi Raj thank you very much for your effort so far. sorry, but I cannot try it with latest opensuse, that is 11.3. I have 11.1 and there the "ordinal not in range(128)"-error-message occurs. I have tried also on my second computer, also opensuse 11.1. There is the same problem. Best regards Roland Am Montag, 14. Februar 2011 07:42:45 schrieb shunmugaraj: > Hi Huether, > > I tried to reproduce the defect in Latest opensuse, i could not > reproduce, for me device is getting added without any problem. > > Can you please try and let me know. > > Thanks and Regards, > Raj > > ** Changed in: hplip > Assignee: (unassigned) => shunmugaraj (shunmugaraj83) > > ** Changed in: hplip > Status: New => In Progress > > -- > You received this bug notification because you are a direct subscriber > of the bug. > https://bugs.launchpad.net/bugs/710850 > > Title: > automatic installer stops at "Add printer" > > Status in HP Linux Imaging and Printing: > In Progress > > Bug description: > System: openSUSE 11.1 > Printer: HP Laserjet Pro M1536dnf MFP > connected via LAN > > In hp-setup the printer is recognized and is shown in window "Select > from discovered devices". Then I click on "Next" and a plugin is > downloaded. The window "Select from discovered devices" appears again > and I click on "Add Printer". > > Nothing happens, except this error message in the console window: > > ************ BEGIN console output ****************** > HP Linux Imaging and Printing System (ver. 3.11.1) > Printer/Fax Setup Utility ver. 9.0 > > Copyright (c) 2001-9 Hewlett-Packard Development Company, LP > This software comes with ABSOLUTELY NO WARRANTY. > This is free software, and you are welcome to distribute it > under certain conditions. See COPYING file for more details. > > Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns) > \Traceback (most recent call last): > File "/usr/share/hplip/ui4/setupdialog.py", line 1235, in NextButton_clicked > self.showAddPrinterPage() > File "/usr/share/hplip/ui4/setupdialog.py", line 680, in showAddPrinterPage > self.readwriteFaxInformation() > File "/usr/share/hplip/ui4/setupdialog.py", line 1058, in readwriteFaxInformation > self.fax_number = unicode(d.getPhoneNum()) > File "/usr/share/hplip/fax/ledmsoapfax.py", line 93, in getPhoneNum > return self.readAttributeFromXml("/DevMgmt/FaxConfigDyn.xml",'faxcfgdyn:faxconfigdyn- faxcfgdyn:systemsettings-dd:phonenumber') > File "/usr/share/hplip/base/device.py", line 2464, in readAttributeFromXml > xmlDict = utils.XMLToDictParser().parseXML(data) > File "/usr/share/hplip/base/utils.py", line 977, in parseXML > parser.Parse(text.encode('utf-8'), True) > UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 757: ordinal not in range(128) > -Traceback (most recent call last): > File "/usr/share/hplip/ui4/setupdialog.py", line 1235, in NextButton_clicked > self.showAddPrinterPage() > File "/usr/share/hplip/ui4/setupdialog.py", line 680, in showAddPrinterPage > self.readwriteFaxInformation() > File "/usr/share/hplip/ui4/setupdialog.py", line 1058, in readwriteFaxInformation > self.fax_number = unicode(d.getPhoneNum()) > File "/usr/share/hplip/fax/ledmsoapfax.py", line 93, in getPhoneNum > return self.readAttributeFromXml("/DevMgmt/FaxConfigDyn.xml",'faxcfgdyn:faxconfigdyn- faxcfgdyn:systemsettings-dd:phonenumber') > File "/usr/share/hplip/base/device.py", line 2464, in readAttributeFromXml > xmlDict = utils.XMLToDictParser().parseXML(data) > File "/usr/share/hplip/base/utils.py", line 977, in parseXML > parser.Parse(text.encode('utf-8'), True) > UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 757: ordinal not in range(128) > > ************ END console output ****************** > > > ************ hp-check.log ******************** > > hp-check[25224]: info: : > Initializing. Please wait... > SUSE LINUX > > 11.1 > > Scheduler wird ausgeführt > > 1.3.9 > > Linux kallisto 2.6.27.56-0.1-pae #1 SMP 2010-12-01 16:57:58 +0100 i686 > i686 i386 GNU/Linux > > hp-check[25224]: info: : > hp-check[25224]: info: :--------------- > hp-check[25224]: info: :| SYSTEM INFO | > hp-check[25224]: info: :--------------- > hp-check[25224]: info: : > hp-check[25224]: info: :Basic system information: > hp-check[25224]: info: :Linux kallisto 2.6.27.56-0.1-pae #1 SMP 2010-12-01 16:57:58 +0100 i686 i686 i386 GNU/Linux > hp-check[25224]: info: : > hp-check[25224]: info: :Distribution: > hp-check[25224]: info: :suse 11.1 > hp-check[25224]: info: : > hp-check[25224]: info: :Checking Python version... > hp-check[25224]: info: :OK, version 2.6.0 installed > hp-check[25224]: info: : > hp-check[25224]: info: :Checking PyQt 4.x version... > hp-check[25224]: info: :OK, version 4.4.3 installed. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for CUPS... > hp-check[25224]: info: :Status: Scheduler wird ausgeführt > hp-check[25224]: info: :Version: 1.3.9 > warning: /etc/cups/cupsd.conf file not found or not accessible. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dbus/python-dbus... > hp-check[25224]: info: :dbus daemon is running. > hp-check[25224]: info: :python-dbus version: 0.83.0 > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :------------------------------------ > hp-check[25224]: info: :| COMPILE AND RUNTIME DEPENDENCIES | > hp-check[25224]: info: :------------------------------------ > hp-check[25224]: info: : > note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c). > note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r). > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: CUPS - Common Unix Printing System... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: CUPS image - CUPS image development files... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: DBus - Message bus system... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libjpeg - JPEG library... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libpthread - POSIX threads library... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libtool - Library building support services... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: libusb - USB library... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: PolicyKit - Administrative policy framework... > warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python DBus - Python bindings for DBus... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python devel - Python development files... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications... > warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python XML libraries... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Python 2.2 or greater - Python programming language... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: Reportlab - PDF library for Python... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: SANE - Scanning library... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: SANE - Scanning library development files... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: scanimage - Shell scanning program... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :---------------------- > hp-check[25224]: info: :| HPLIP INSTALLATION | > hp-check[25224]: info: :---------------------- > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :Currently installed HPLIP version... > hp-check[25224]: info: :HPLIP 3.11.1 currently installed in '/usr/share/hplip'. > hp-check[25224]: info: : > hp-check[25224]: info: :Current contents of '/etc/hp/hplip.conf' file: > hp-check[25224]: info: :# hplip.conf. Generated from hplip.conf.in by configure. > > [hplip] > version=3.11.1 > > [dirs] > home=/usr/share/hplip > run=/var/run > ppd=/usr/share/cups/model/HP > ppdbase=/usr/share/cups/model > doc=/usr/share/doc/hplip-3.11.1 > icon=/usr/share/applications > cupsbackend=/usr/lib/cups/backend > cupsfilter=/usr/lib/cups/filter > drv=/usr/share/cups/drv/hp > > # Following values are determined at configure time and cannot be changed. > [configure] > network-build=yes > pp-build=no > gui-build=yes > scanner-build=yes > fax-build=yes > dbus-build=yes > cups11-build=no > doc-build=yes > shadow-build=no > hpijs-install=no > foomatic-drv-install=no > foomatic-ppd-install=no > foomatic-rip-hplip-install=no > hpcups-install=yes > cups-drv-install=yes > cups-ppd-install=no > internal-tag=3.11.1.19 > restricted-build=no > ui-toolkit=qt4 > qt3=no > qt4=yes > policy-kit=no > hpijs-only-build=no > lite-build=no > udev-acl-rules=no > hpcups-only-build=no > hpijs-only-build=no > > hp-check[25224]: info: : > hp-check[25224]: info: :Current contents of '/var/lib/hp/hplip.state' file: > hp-check[25224]: info: :[plugin] > eula = 1 > installed = 1 > > > hp-check[25224]: info: : > hp-check[25224]: info: :Current contents of '~/.hplip/hplip.conf' file: > hp-check[25224]: info: :[installation] > version = 3.11.1.19 > date_time = 01/31/11 19:56:13 > > > hp-check[25224]: info: : > hp-check[25224]: info: :-------------------------- > hp-check[25224]: info: :| DISCOVERED USB DEVICES | > hp-check[25224]: info: :-------------------------- > hp-check[25224]: info: : > hp-check[25224]: info: :No devices found. > hp-check[25224]: info: : > hp-check[25224]: info: :--------------------------------- > hp-check[25224]: info: :| INSTALLED CUPS PRINTER QUEUES | > hp-check[25224]: info: :--------------------------------- > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :lpstat > hp-check[25224]: info: :------ > hp-check[25224]: info: :Type: Unknown > hp-check[25224]: info: :Device URI: No destinations added. > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :---------------------- > hp-check[25224]: info: :| SANE CONFIGURATION | > hp-check[25224]: info: :---------------------- > hp-check[25224]: info: : > hp-check[25224]: info: :'hpaio' in '/etc/sane.d/dll.conf'... > hp-check[25224]: info: :OK, found. SANE backend 'hpaio' is properly set up. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking output of 'scanimage -L'... > hp-check[25224]: info: : > No scanners were identified. If you were expecting something different, > check that the scanner is plugged in, turned on and detected by the > sane-find-scanner tool (if appropriate). Please read the documentation > which came with this software (README, FAQ, manpages). > > hp-check[25224]: info: : > hp-check[25224]: info: :--------------------- > hp-check[25224]: info: :| PYTHON EXTENSIONS | > hp-check[25224]: info: :--------------------- > hp-check[25224]: info: : > hp-check[25224]: info: :Checking 'cupsext' CUPS extension... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking 'pcardext' Photocard extension... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking 'hpmudext' I/O extension... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: :Checking 'scanext' SANE scanning extension... > hp-check[25224]: info: :OK, found. > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: : > hp-check[25224]: info: :--------------- > hp-check[25224]: info: :| USER GROUPS | > hp-check[25224]: info: :--------------- > hp-check[25224]: info: : > hp-check[25224]: info: :users dialout video > > hp-check[25224]: info: : > hp-check[25224]: info: :----------- > hp-check[25224]: info: :| SUMMARY | > hp-check[25224]: info: :----------- > hp-check[25224]: info: : > error: 2 errors and/or warnings. > hp-check[25224]: info: : > hp-check[25224]: info: :Please refer to the installation instructions at: > hp-check[25224]: info: :http://hplip.sourceforge.net/install/index.html > > hp-check[25224]: info: : > hp-check[25224]: info: :Done. > > To unsubscribe from this bug, go to: > https://bugs.launchpad.net/hplip/+bug/710850/+subscribe >