--- doc/troubleshooting.html.orig 2010-12-28 14:25:53.000000000 +0100
+++ doc/troubleshooting.html 2010-12-28 14:28:39.000000000 +0100
@@ -58,9 +58,9 @@
restart depending on your system configuration).Scan
Is the printer on-line and not in an error state?
If you run hp-check -t are there any problems?
Within
the "hp-check -t" output, verify that the sane is configured correctly
in the SANE CONFIGURATION section. Here is an example of what you
-should see after running hp-check -t:
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
If
-you do not see this or get an error, edit the dll.conf file and add
-hpaio. If the scanner is not detect using the scanimage be
+should see after running hp-check -t:
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
If
+you do not see this or get an error, create a file called hplip in /etc/sane.d/dll.d/
+with the contents a single line reading hpaio. If the scanner is not detect using the scanimage be
sure that the printer is supported and working correctly.
Fax
Is the printer powered on and not in an error state?
If you run hp-check -t are there any problems?
If
you run hp-check -t is there a fax queue installed? You should
see output similar to the following after running hp-check -t:
Photosmart_3300_fax
-------------------
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/net/Photosmart_3300_series?ip=15.252.39.136
PPD: /etc/cups/ppd/Photosmart_3300_fax.ppd
PPD Description: HP Fax
Printer status: printer Photosmart_3300_fax is idle. enabled since Thu 22 May 2008 01:32:01 PM PDT
Communication status: Good
Is the phone line connected to the multifunction printer?
Can you fax a different document? (i.e. ensure that this is not a document-specific problem)
Is the receiving fax machine or device on-line and able to accept faxes?