HPLIP

some printout duplicated in margin in landscape

Bug #537967 reported by Kent Tong on 2010-03-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	HPLIP	New	Undecided	Unassigned

Bug Description

1) verify that the attached postscript file is fine by opening it in ghostview.
2) print it to HP_LaserJet_M1319f_MFP and observe that some part of the printout is duplicated in the margin (see the attached scanned image).

It only happens when printing in landscape.

The output of hp-check is below:

hp-check[15429]: info: :
Initializing. Please wait...
Ubuntu

8.04

scheduler is running

1.3.7

Linux cladms007 2.6.24-26-generic #1 SMP Tue Dec 1 18:37:31 UTC 2009 i686 GNU/Linux

hp-check[15429]: info: :
hp-check[15429]: info: :---------------
hp-check[15429]: info: :| SYSTEM INFO |
hp-check[15429]: info: :---------------
hp-check[15429]: info: :
hp-check[15429]: info: :Basic system information:
hp-check[15429]: info: :Linux cladms007 2.6.24-26-generic #1 SMP Tue Dec 1 18:37:31 UTC 2009 i686 GNU/Linux
hp-check[15429]: info: :
hp-check[15429]: info: :Distribution:
hp-check[15429]: info: :ubuntu 8.04
hp-check[15429]: info: :
HPOJ running?
hp-check[15429]: info: :No, HPOJ is not running (OK).
hp-check[15429]: info: :
hp-check[15429]: info: :Checking Python version...
hp-check[15429]: info: :OK, version 2.5.2 installed
hp-check[15429]: info: :
hp-check[15429]: info: :Checking PyQt 4.x version...
hp-check[15429]: info: :OK, version 4.3.3 installed.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for CUPS...
hp-check[15429]: info: :Status: scheduler is running
hp-check[15429]: info: :Version: 1.3.7
hp-check[15429]: info: :error_log is set to level: warn
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dbus/python-dbus...
hp-check[15429]: info: :dbus daemon is running.
hp-check[15429]: info: :python-dbus version: 0.82.4
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :------------------------------------
hp-check[15429]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[15429]: info: :------------------------------------
hp-check[15429]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: DBus - Message bus system...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libtool - Library building support services...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: libusb - USB library...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python ctypes - A foreign function library for Python...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python devel - Python development files...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python XML libraries...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: SANE - Scanning library...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :----------------------
hp-check[15429]: info: :| HPLIP INSTALLATION |
hp-check[15429]: info: :----------------------
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :Currently installed HPLIP version...
hp-check[15429]: info: :HPLIP 3.9.4b currently installed in '/usr/share/hplip'.
hp-check[15429]: info: :
hp-check[15429]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[15429]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.4b

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.4b
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
cups-ppd-install=no
cups-drv-install=no
internal-tag=3.9.4b.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes

hp-check[15429]: info: :
hp-check[15429]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[15429]: info: :[plugin]
eula = 1
installed = 1

hp-check[15429]: info: :
hp-check[15429]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[15429]: info: :[last_used]
device_uri = hp:/usb/HP_LaserJet_M1319f_MFP?serial=N840VD9

hp-check[15429]: info: :
hp-check[15429]: info: :--------------------------
hp-check[15429]: info: :| DISCOVERED USB DEVICES |
hp-check[15429]: info: :--------------------------
hp-check[15429]: info: :
hp-check[15429]: info: : Device URI Model
hp-check[15429]: info: : -------------------------------- ----------------------
hp-check[15429]: info: : hp:/usb/HP_LaserJet_M1319f_MFP?s HP LaserJet M1319f MFP
erial=N840VD9
hp-check[15429]: info: :
hp-check[15429]: info: :---------------------------------
hp-check[15429]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[15429]: info: :---------------------------------
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :HP_LaserJet_M1319f_MFP_2
hp-check[15429]: info: :------------------------
hp-check[15429]: info: :Type: Printer
hp-check[15429]: info: :Device URI: hp:/usb/HP_LaserJet_M1319f_MFP?serial=N840VD9
hp-check[15429]: info: :PPD: /etc/cups/ppd/HP_LaserJet_M1319f_MFP_2.ppd
hp-check[15429]: info: :PPD Description: HP LaserJet m1319f MFP hpijs, 3.9.4b
hp-check[15429]: info: :Printer status: printer HP_LaserJet_M1319f_MFP_2 is idle. enabled since Fri 12 Mar 2010 05:47:35 PM CST
hp-check[15429]: info: :Required plug-in status: Installed
hp-check[15429]: info: :Communication status: Good
hp-check[15429]: info: :
hp-check[15429]: info: :HP_LaserJet_M1319f_MFP_fax
hp-check[15429]: info: :--------------------------
hp-check[15429]: info: :Type: Fax
hp-check[15429]: info: :Device URI: hpfax:/usb/HP_LaserJet_M1319f_MFP?serial=N840VD9
hp-check[15429]: info: :PPD: /etc/cups/ppd/HP_LaserJet_M1319f_MFP_fax.ppd
hp-check[15429]: info: :PPD Description: HP Fax
hp-check[15429]: info: :Printer status: printer HP_LaserJet_M1319f_MFP_fax is idle. enabled since Tue 19 May 2009 11:45:21 AM CST
hp-check[15429]: info: :Required plug-in status: Installed
hp-check[15429]: info: :Communication status: Good
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :----------------------
hp-check[15429]: info: :| SANE CONFIGURATION |
hp-check[15429]: info: :----------------------
hp-check[15429]: info: :
hp-check[15429]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[15429]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking output of 'scanimage -L'...
hp-check[15429]: info: :device `hpaio:/usb/HP_LaserJet_M1319f_MFP?serial=N840VD9' is a Hewlett-Packard HP_LaserJet_M1319f_MFP all-in-one

hp-check[15429]: info: :
hp-check[15429]: info: :---------------------
hp-check[15429]: info: :| PYTHON EXTENSIONS |
hp-check[15429]: info: :---------------------
hp-check[15429]: info: :
hp-check[15429]: info: :Checking 'cupsext' CUPS extension...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking 'pcardext' Photocard extension...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking 'hpmudext' I/O extension...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :Checking 'scanext' SANE scanning extension...
hp-check[15429]: info: :OK, found.
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :
hp-check[15429]: info: :-----------------
hp-check[15429]: info: :| USB I/O SETUP |
hp-check[15429]: info: :-----------------
hp-check[15429]: info: :
hp-check[15429]: info: :Checking for permissions of USB attached printers...
hp-check[15429]: info: :
HP Device 0x5817 at 002:005:
hp-check[15429]: info: : Device URI: hp:/usb/HP_LaserJet_M1319f_MFP?serial=N840VD9
hp-check[15429]: info: : Device node: /dev/bus/usb/002/005
hp-check[15429]: info: : Mode: 0660
hp-check[15429]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/005
# owner: lp
# group: lp
user::rw-
group::rw-
other::---

hp-check[15429]: info: :
hp-check[15429]: info: :---------------
hp-check[15429]: info: :| USER GROUPS |
hp-check[15429]: info: :---------------
hp-check[15429]: info: :
hp-check[15429]: info: :root

hp-check[15429]: info: :
hp-check[15429]: info: :-----------
hp-check[15429]: info: :| SUMMARY |
hp-check[15429]: info: :-----------
hp-check[15429]: info: :
hp-check[15429]: info: :No errors or warnings.
hp-check[15429]: info: :
hp-check[15429]: info: :Done.