Hi,
Thanks for posting the output of "hp-check -t". But to do the further analysis I need few more logs. Here are the steps to capture those logs.
a)Open /etc/cups/cupsd.conf in root mode and replace
LogLevel warn
with
LogLevel debug hpLogLevel 15
b) Restart cups using following command: /etc/init.d/cups restart (in root mode)
c) Run the failing test case (Print Photo) and then send the /var/log/syslog file and /var/log/cups/error_log
d) Attach the image used for printing.
Also please let us know the firmware version of your printer.
Thanks, Sanjay Kumar Sharma
Hi,
Thanks for posting the output of "hp-check -t". But to do the further analysis I need few more logs. Here are the steps to capture those logs.
a)Open /etc/cups/ cupsd.conf in root mode and replace
LogLevel warn
with
LogLevel debug
hpLogLevel 15
b) Restart cups using following command:
/etc/init. d/cups restart (in root mode)
c) Run the failing test case (Print Photo) and then send the /var/log/syslog file and /var/log/ cups/error_ log
d) Attach the image used for printing.
Also please let us know the firmware version of your printer.
Thanks,
Sanjay Kumar Sharma