hp-levels return wrong toner status - HP P2055dn

[dknight]

I use HPLIP on Ubuntu 64-bit 9.04
I have over 10 HP P2055dn printers connected via USB.
hp-levels return incorrect value - 100% toner level for each printer:
Web interface and status page return correct value for level.

Using device: hp:/usb/HP_LaserJet_P2055?serial=M731743

Black toner cartridge
Part No.: CE505A
Health: Good/OK

--------------------------------------------------------------
|////////////////////////////////////////////////////////////| (approx. 100%)
--------------------------------------------------------------

version : hplip 3.9.2-3ubuntu4

[Shakil (shakilk-deactivatedaccount)]

Hi,

Thanks for using HP's product. Can you send me the output of the below commands as run from command line so that I can analyze for the problem.

hp-check -t
and
hp-info

Regards

[dknight (v-petrov)]

Hi,

commands are run from command line as root.

hp-check -t output :
=======================================================================================
hp-check[22486]: info: :
Initializing. Please wait...
Ubuntu

9.04

scheduler is running

1.3.9

Linux kasa-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03
UTC 2009 x86_64 GNU/Linux

hp-check[22486]: info: :
hp-check[22486]: info: :---------------
hp-check[22486]: info: :| SYSTEM INFO |
hp-check[22486]: info: :---------------
hp-check[22486]: info: :
hp-check[22486]: info: :Basic system information:
hp-check[22486]: info: :Linux kasa-desktop 2.6.28-11-generic #42-Ubuntu
SMP Fri Apr 17 01:58:03 UTC 2009 x86_64 GNU/Linux
hp-check[22486]: info: :
hp-check[22486]: info: :Distribution:
hp-check[22486]: info: :ubuntu 9.04
hp-check[22486]: info: :
HPOJ running?
hp-check[22486]: info: :No, HPOJ is not running (OK).
hp-check[22486]: info: :
hp-check[22486]: info: :Checking Python version...
hp-check[22486]: info: :OK, version 2.6.2 installed
hp-check[22486]: info: :
hp-check[22486]: info: :Checking PyQt 4.x version...
hp-check[22486]: info: :OK, version 4.4.4 installed.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for CUPS...
hp-check[22486]: info: :Status: scheduler is running
hp-check[22486]: info: :Version: 1.3.9
hp-check[22486]: info: :error_log is set to level: warn
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dbus/python-dbus...
hp-check[22486]: info: :dbus daemon is running.
hp-check[22486]: info: :python-dbus version: 0.83.0
hp-check[22486]: info: :
hp-check[22486]: info: :
hp-check[22486]: info: :------------------------------------
hp-check[22486]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[22486]: info: :------------------------------------
hp-check[22486]: info: :
note: To check for compile-time only dependencies, re-run hp-check with
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the
-r parameter (ie, hp-check -r).
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: CUPS - Common Unix
Printing System...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: CUPS DDK - CUPS driver
development kit...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: CUPS devel- Common Unix
Printing System development files...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: DBus - Message bus
system...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: gcc - GNU Project C and
C++ Compiler...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: GhostScript -
PostScript and PDF language interpreter and previewer...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: libcrypto - OpenSSL
cryptographic library...
hp-check[22486]: info: :OK, found.
hp-check[22486]: info: :
hp-check[22486]: info: :Checking for dependency: libjpeg ...

[Shakil (shakilk-deactivatedaccount)]

I tried reproducing your problem but I am always getting the correct ink level. Since my version of HPLIP is 3.9.8 So I would suggest you to try installing HPLIP 3.9.8 from http://hplipopensource.com/hplip-web/index.html

Thanks for supporting HPLIP.