duplex printing on hpoj6500 does not work correctly

[Andreas Neubauer]

i am using hplip version 3.9.8.15.pm with hplip-cups under suse linux 11.1.
my printer is hp officejet 6500 e709n.

if i want to print a file in duplex mode the following happens: the first page is shifted 1 cm down (thus, the page numbers are not printed) and the backside is shifted 1cm up (compared to the standard 2 page simplex output).

so far i solved the problem for postscript files via the software pstops (shifting the odd pages 1 cm up and the even pages 1 cm down) after a further application of ps2ps the postsript setting is correctly prepared for the printer and duplex works.

but of course this is only a workaround.

is this a known bug or did some error occur in my setup.

br
andreas neubauer

[Johannes Meixner (jsmeix)]

FYI:
There are already several similar bugs reported regarding
shifted content in case of duplex printing, for example
https://bugs.launchpad.net/hplip/+bug/426826
https://bugs.launchpad.net/hplip/+bug/421165
https://bugs.launchpad.net/hplip/+bug/173857

[Suma Byrappa (suma-byrappa)]

Hi,

Please post the output of "hp-check -t" command.

Also, could you please try with hpijs ppd for your printer model and let us know if you see the problem with hpijs ppd too?

Thanks,
Suma

[Andreas Neubauer (neubauer)]

the version of hplip-hpijs is too low on linux (2.8.7). it does not include my
printer.

therefore, i had to upgrade to hplip-hpcups (vers. 3.9.8-15 from packman)

the file hp-check.log is attached

br
andreas neubauer

Suma wrote:
> Hi,
>
> Please post the output of "hp-check -t" command.
>
> Also, could you please try with hpijs ppd for your printer model and let
> us know if you see the problem with hpijs ppd too?
>
> Thanks,
> Suma

--

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A.Univ.-Prof.DI.Dr. Andreas Neubauer
Institut fuer Industriemathematik
Johannes Kepler Universitaet
A-4040 Linz, Austria

E-Mail: <email address hidden>
WWW: http://fox.indmath.uni-linz.ac.at/wwwpriv
Phone: [phone]
Fax: [phone]
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[Alvin Larson (alvinlarson)]

andreas,

Thanks very much for your suggestion to use pstops to adjust the upper and lower margins of postscript documents to be printed in duplex with hplip. I have a Latex generated postscript document for which I could never get the same margins on odd and even pages; with some older printers in duplex mode.. With my new HP officejet 8000, the odd pages, for most documents, were shifted down 1.0 cm and the even pages (back side) were shifted up 1.0 cm when printed on the new officejet. However, for the Latex document, I had to shift the odd pages down by 0.55 cm and the even pages down by 2.95 cm to get the same margins on both sides of the paper. This seems like a strange combination and I don't know why these shifts were required instead of the 1.0 cm up for odd and 1.0 cm down for even pages. Also, ps2ps didn't work for me as a cleanup routine, but using ps2pdf worked for converting the shifted postscript into something printable.

I don't know if this is any help to solving the vertical shifts problem, but it may be worth noting that printing in duplex mode from Mathematica produces pages with margins the same on both the front and back sides with the HP officejet 8000 run by 3.9.8.35 hplip.

My operating system is Ubuntu 8.04.

Al

[Suma Byrappa (suma-byrappa)]

Thanks Al! Thats a helpful insight.

Andreas, thanks for posting the hp-check.log. I'll get back to you on this.

[Suma Byrappa (suma-byrappa)]

Duplicating this bug to #426826 so that we can track a single ticket.