Fedora F11 and Photosmart All in One HPLIP Bug
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I recently upgraded from F10 to F11. My Photosmart C4480 All-in-One had been scanning perfectly {80 pages per hours} under F10.
I installed the latest HPLIP and the Latest Xsane and all, but keep getting the error message "Failed to open device 'hpaio:
scanimage -L yields "device `hpaio:
scanimage -T -v yields "scanimage: open of device hpaio:/
hp-check shows it present and working - I think
hp-check[4148]: info: :
Initializing. Please wait...
Fedora
11
scheduler is running
1.4rc1
Linux COMP100.LADODOMAIN 2.6.29.
hp-check[4148]: info: :
hp-check[4148]: info: :---------------
hp-check[4148]: info: :| SYSTEM INFO |
hp-check[4148]: info: :---------------
hp-check[4148]: info: :
hp-check[4148]: info: :[01mBasic system information:[0m
hp-check[4148]: info: :Linux COMP100.LADODOMAIN 2.6.29.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mDistributi
hp-check[4148]: info: :fedora 11
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking Python version...[0m
hp-check[4148]: info: :OK, version 2.6.0 installed
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking PyQt 4.x version...[0m
hp-check[4148]: info: :OK, version 4.4.4 installed.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for CUPS...[0m
hp-check[4148]: info: :Status: scheduler is running
hp-check[4148]: info: :Version: 1.4rc1
hp-check[4148]: info: :error_log is set to level: warn
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dbus/python-
hp-check[4148]: info: :dbus daemon is running.
hp-check[4148]: info: :python-dbus version: 0.83.0
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[4148]: info: :------
hp-check[4148]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: CUPS - Common Unix Printing System...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: CUPS DDK - CUPS driver development kit...[0m
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[4148]: info: :To install this dependency, execute this command:
hp-check[4148]: info: :su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: CUPS devel- Common Unix Printing System development files...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: CUPS image - CUPS image development files...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: DBus - Message bus system...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: gcc - GNU Project C and C++ Compiler...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libcrypto - OpenSSL cryptographic library...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libjpeg - JPEG library...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libnetsnmp-devel - SNMP networking library development files...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libpthread - POSIX threads library...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libtool - Library building support services...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: libusb - USB library...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: make - GNU make utility to maintain groups of programs...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: PolicyKit - Administrative policy framework...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: PyQt 4 DBus - DBus Support for PyQt4...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python DBus - Python bindings for DBus...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python devel - Python development files...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python XML libraries...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python 2.3 or greater - Required for fax functionality...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Python 2.2 or greater - Python programming language...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: Reportlab - PDF library for Python...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: SANE - Scanning library...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: SANE - Scanning library development files...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: scanimage - Shell scanning program...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for dependency: xsane - Graphical scanner frontend for SANE...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| HPLIP INSTALLATION |
hp-check[4148]: info: :------
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[4148]: info: :HPLIP 3.9.6b currently installed in '/usr/share/hplip'.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mCurrent contents of '/etc/hp/
hp-check[4148]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.6b
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
hp-check[4148]: info: :
hp-check[4148]: info: :[01mCurrent contents of '/var/lib/
hp-check[4148]: info: :# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
hp-check[4148]: info: :
hp-check[4148]: info: :[01mCurrent contents of '~/.hplip/
hp-check[4148]: info: :[last_used]
printer_name =
working_dir = .
device_uri = "hp:/usb/
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.9.6b.4
date_time = 08/01/2009 23:57:12
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| DISCOVERED USB DEVICES |
hp-check[4148]: info: :------
hp-check[4148]: info: :
hp-check[4148]: info: : Device URI Model
hp-check[4148]: info: : -------
hp-check[4148]: info: : hp:/usb/
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[4148]: info: :------
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :[01mPhotosmart
hp-check[4148]: info: :[01m--
hp-check[4148]: info: :Type: Printer
hp-check[4148]: info: :Device URI: hp:/usb/
hp-check[4148]: info: :PPD: /etc/cups/
hp-check[4148]: info: :PPD Description: HP PS c4400 Series hpijs, hpijs 3.9.2
hp-check[4148]: info: :Printer status: printer Photosmart-
hp-check[4148]: info: :Communication status: Good
hp-check[4148]: info: :
hp-check[4148]: info: :[01mPhotosmart
hp-check[4148]: info: :[01m--
hp-check[4148]: info: :Type: Printer
hp-check[4148]: info: :Device URI: hp:/usb/
hp-check[4148]: info: :PPD: /etc/cups/
hp-check[4148]: info: :PPD Description: HP Photosmart c4400 Series, hpcups 3.9.6b
hp-check[4148]: info: :Printer status: printer Photosmart_C4400 is idle. enabled since Sat 01 Aug 2009 12:11:44 PM EDT
hp-check[4148]: info: :Communication status: Good
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| SANE CONFIGURATION |
hp-check[4148]: info: :------
hp-check[4148]: info: :
hp-check[4148]: info: :[01m'hpaio' in '/etc/sane.
hp-check[4148]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking output of 'scanimage -L'...[0m
hp-check[4148]: info: :device `hpaio:
hp-check[4148]: info: :
hp-check[4148]: info: :------
hp-check[4148]: info: :| PYTHON EXTENSIONS |
hp-check[4148]: info: :------
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
hp-check[4148]: info: :OK, found.
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :
hp-check[4148]: info: :-----------------
hp-check[4148]: info: :| USB I/O SETUP |
hp-check[4148]: info: :-----------------
hp-check[4148]: info: :
hp-check[4148]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[4148]: info: :
HP Device 0x6c11 at 001:003:
hp-check[4148]: info: : Device URI: hp:/usb/
hp-check[4148]: info: : Device node: /dev/bus/
hp-check[4148]: info: : Mode: 0660
hp-check[4148]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/003
# owner: lp
# group: lp
user::rw-
user:Bob:rw-
group::rw-
mask::rw-
other::---
hp-check[4148]: info: :
hp-check[4148]: info: :---------------
hp-check[4148]: info: :| USER GROUPS |
hp-check[4148]: info: :---------------
hp-check[4148]: info: :
hp-check[4148]: info: :Family sys lp
hp-check[4148]: info: :
hp-check[4148]: info: :-----------
hp-check[4148]: info: :| SUMMARY |
hp-check[4148]: info: :-----------
hp-check[4148]: info: :
error: 1 error or warning.
hp-check[4148]: info: :
hp-check[4148]: info: :[01mSummary of needed commands to run to satisfy missing dependencies:[0m
hp-check[4148]: info: :su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"
hp-check[4148]: info: :
hp-check[4148]: info: :Please refer to the installation instructions at:
hp-check[4148]: info: :http://
hp-check[4148]: info: :
hp-check[4148]: info: :Done.
Running yum to install the "missing optional dependancy" shows it is already installed
Not loading "blacklist" plugin, as it is disabled
Loading "protectbase" plugin
Loading "refresh-
Not loading "whiteout" plugin, as it is disabled
Running "config" handler for "protectbase" plugin
Config time: 0.785
Yum Version: 3.2.23
COMMAND: yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel
Installroot: /
Ext Commands:
cupsddk
cupsddk-drivers
cupsddk-devel
Setting up Package Sacks
Running "exclude" handler for "protectbase" plugin
19 packages excluded due to repository protections
pkgsack time: 10.529
Reading Local RPMDB
rpmdb time: 0.424
Setting up Install Process
Checking for virtual provide or file-provide for cupsddk
Searching pkgSack for dep: cupsddk
Potential match for cupsddk from 1:cups-
Matched 1:cups-
Potential match for cupsddk from 1:cups-
Matched 1:cups-
Running compare_providers() for [<YumAvailableP
Best Order: [(<YumAvailable
Building updates object
up:Obs Init time: 0.898
putting classpathx-jaf in complex update
putting gnome-mplayer-
putting gstreamer-
putting kmod-nvidia-173xx in complex update
putting gstreamer-
putting vlc in complex update
putting bouncycastle-mail in complex update
putting gnome-mplayer in complex update
putting gstreamer-ffmpeg in complex update
putting vlc-core in complex update
putting glibc in complex update
putting bouncycastle in complex update
putting openssl in complex update
processing classpathx-jaf
processing gnome-mplayer-
processing gstreamer-
processing kmod-nvidia-173xx
processing gstreamer-
processing vlc
processing bouncycastle-mail
processing gnome-mplayer
processing gstreamer-ffmpeg
processing vlc-core
processing glibc
processing bouncycastle
processing openssl
up:simple updates time: 0.753
up:obs time: 0.037
up:condense time: 0.000
updates time: 4.187
Package 1:cups-
Checking for virtual provide or file-provide for cupsddk-drivers
Searching pkgSack for dep: cupsddk-drivers
Potential match for cupsddk-drivers from 1:cups-
Matched 1:cups-
Potential match for cupsddk-drivers from 1:cups-
Matched 1:cups-
Running compare_providers() for [<YumAvailableP
Best Order: [(<YumAvailable
Package 1:cups-
Checking for virtual provide or file-provide for cupsddk-devel
Searching pkgSack for dep: cupsddk-devel
Potential match for cupsddk-devel from 1:cups-
Matched 1:cups-
Potential match for cupsddk-devel from 1:cups-
Matched 1:cups-
Running compare_providers() for [<YumAvailableP
Best Order: [(<YumAvailable
Package 1:cups-
Nothing to do
lsusb shows it present as "Bus 001 Device 003: ID 03f0:6c11 Hewlett-Packard "
/proc/bus/
T: Bus=01 Lev=01 Prnt=01 Port=04 Cnt=02 Dev#= 3 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=03f0 ProdID=6c11 Rev= 1.00
S: Manufacturer=HP
S: Product=Photosmart C4400 series
S: SerialNumber=
C:* #Ifs= 4 Cfg#= 1 Atr=c0 MxPwr= 2mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=cc Prot=00 Driver=(none)
E: Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=(none)
E: Ad=08(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=89(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E: Ad=06(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=87(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I: If#= 2 Alt= 1 #EPs= 2 Cls=ff(vend.) Sub=d4 Prot=00 Driver=(none)
E: Ad=06(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=87(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E: Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=85(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
/etc/sane.
# enable the next line if you want to allow access through the network:
net
abaton
agfafocus
apple
avision
artec
artec_eplus48u
as6e
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc25
#dc210
#dc240
dell1600n_net
dmc
ell1600n_net
dmc
epjitsu
#epson
epson2
fujitsu
#gphoto2
genesys
gt68xx
hp
hp3900
hpsj5s
hp3500
hp4200
hp5400
hp5590
hpljm1005
hs2p
ibm
leo
lexmark
ma1509
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
pie
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
#umax_pp
umax1220u
v4l
xerox_mfp
hpaio
There is however no hpaio.conf file in /etc/sane.d/
Not sure where hplip busted when proted to F11 for this model, but will provide more information as requested.
DOOH - CYCLED POWER TO THE ALL IN ONE AND THE SCANNER STARTED WORKING