HPLIP

duplex always uses short edge binding on HP officejet pro 8500 wireless

Bug #390016 reported by HPTux on 2009-06-20

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	HPLIP	New	Undecided	Unassigned

Bug Description

When printing documents induplex mode, the output is always short edge binding, no matter what the setting Double-Sided printing is set to. Somehow similar to bug 244295 but the otherway around.

Operating System: Ubuntu 8.10
Printer: HP Officejet pro 8500 wireless
hplib version: 3.9.6

output of hp-check:
hp-check[16830]: info: :
Initializing. Please wait...
Ubuntu

8.10

Scheduler wird ausgeführt

1.3.9

Linux melanie-laptop 2.6.27-8-eeepc #1 SMP Sun Nov 16 12:02:12 MST 2008 i686 GNU/Linux

hp-check[16830]: info: :
hp-check[16830]: info: :---------------
hp-check[16830]: info: :| SYSTEM INFO |
hp-check[16830]: info: :---------------
hp-check[16830]: info: :
hp-check[16830]: info: :Basic system information:
hp-check[16830]: info: :Linux melanie-laptop 2.6.27-8-eeepc #1 SMP Sun Nov 16 12:02:12 MST 2008 i686 GNU/Linux

hp-check[16830]: info: :
hp-check[16830]: info: :Distribution:
hp-check[16830]: info: :ubuntu 8.10
hp-check[16830]: info: :
hp-check[16830]: info: :Checking Python version...
hp-check[16830]: info: :OK, version 2.5.2 installed
hp-check[16830]: info: :
hp-check[16830]: info: :Checking PyQt 4.x version...
hp-check[16830]: info: :OK, version 4.4.3 installed.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for CUPS...
hp-check[16830]: info: :Status: Scheduler wird ausgeführt
hp-check[16830]: info: :Version: 1.3.9
hp-check[16830]: info: :error_log is set to level: warn
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dbus/python-dbus...
hp-check[16830]: info: :dbus daemon is running.
hp-check[16830]: info: :python-dbus version: 0.82.4
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :------------------------------------
hp-check[16830]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[16830]: info: :------------------------------------
hp-check[16830]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: DBus - Message bus system...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libtool - Library building support services...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: libusb - USB library...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python devel - Python development files...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python XML libraries...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: SANE - Scanning library...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :----------------------
hp-check[16830]: info: :| HPLIP INSTALLATION |
hp-check[16830]: info: :----------------------
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :Currently installed HPLIP version...
hp-check[16830]: info: :HPLIP 3.9.6 currently installed in '/usr/share/hplip'.
hp-check[16830]: info: :
hp-check[16830]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[16830]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.6.54
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no

hp-check[16830]: info: :
hp-check[16830]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[16830]: info: :# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

hp-check[16830]: info: :
hp-check[16830]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[16830]: info: :[last_used]
printer_name =
working_dir = .
device_uri = hp:/net/Officejet_Pro_8500_A909g?ip=192.168.1.39

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.9.6.54
date_time = 20.06.2009 20:47:30

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = true
type = 1

[polling]
enable = false
device_list =
interval = 5

hp-check[16830]: info: :
hp-check[16830]: info: :--------------------------
hp-check[16830]: info: :| DISCOVERED USB DEVICES |
hp-check[16830]: info: :--------------------------
hp-check[16830]: info: :
hp-check[16830]: info: :No devices found.
hp-check[16830]: info: :
hp-check[16830]: info: :---------------------------------
hp-check[16830]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[16830]: info: :---------------------------------
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :Officejet_Pro_8500_A909g
hp-check[16830]: info: :------------------------
hp-check[16830]: info: :Type: Printer
hp-check[16830]: info: :Device URI: hp:/net/Officejet_Pro_8500_A909g?ip=192.168.1.39
hp-check[16830]: info: :PPD: /etc/cups/ppd/Officejet_Pro_8500_A909g.ppd
hp-check[16830]: info: :PPD Description: HP Officejet Pro 8500 a909g, hpcups 3.9.6
hp-check[16830]: info: :Printer status: Drucker Officejet_Pro_8500_A909g ist inaktiv. Aktiviert seit Sam 20 Jun 2009 19:13:04 CEST

hp-check[16830]: info: :Communication status: Good
hp-check[16830]: info: :
hp-check[16830]: info: :printer
hp-check[16830]: info: :-------
hp-check[16830]: info: :Type: Unknown
hp-check[16830]: info: :Device URI: lpd://192.168.1.33/Epson
hp-check[16830]: info: :PPD: /etc/cups/ppd/printer.ppd
hp-check[16830]: info: :PPD Description: Epson Stylus CX6600 - CUPS+Gutenprint v5.2.0-rc1
hp-check[16830]: info: :Printer status: Drucker printer ist inaktiv. Aktiviert seit Sam 20 Jun 2009 19:14:42 CEST

warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :----------------------
hp-check[16830]: info: :| SANE CONFIGURATION |
hp-check[16830]: info: :----------------------
hp-check[16830]: info: :
hp-check[16830]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[16830]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking output of 'scanimage -L'...
hp-check[16830]: info: :device `hpaio:/net/Officejet_Pro_8500_A909g?ip=192.168.1.39' is a Hewlett-Packard Officejet_Pro_8500_A909g all-in-one

device `v4l:/dev/video0' is a Noname CNF7129 virtual device

hp-check[16830]: info: :
hp-check[16830]: info: :---------------------
hp-check[16830]: info: :| PYTHON EXTENSIONS |
hp-check[16830]: info: :---------------------
hp-check[16830]: info: :
hp-check[16830]: info: :Checking 'cupsext' CUPS extension...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking 'pcardext' Photocard extension...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking 'hpmudext' I/O extension...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :Checking 'scanext' SANE scanning extension...
hp-check[16830]: info: :OK, found.
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :
hp-check[16830]: info: :---------------
hp-check[16830]: info: :| USER GROUPS |
hp-check[16830]: info: :---------------
hp-check[16830]: info: :
hp-check[16830]: info: :melanie adm dialout cdrom plugdev lpadmin admin sambashare

hp-check[16830]: info: :
hp-check[16830]: info: :-----------
hp-check[16830]: info: :| SUMMARY |
hp-check[16830]: info: :-----------
hp-check[16830]: info: :
error: 1 error or warning.
hp-check[16830]: info: :
hp-check[16830]: info: :Please refer to the installation instructions at:
hp-check[16830]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[16830]: info: :
hp-check[16830]: info: :Done.

Revision history for this message

nir (nir-winpdb) wrote on 2009-07-14:

Download full text (8.0 KiB)

Same problem here.
When trying to print double sided, printer always uses short-edge.

1) Tried to print a .doc document from open-office 2.4
2) Then printed to file as .ps and tried to print the post-script file with lp -o sides=two-sided-long-edge filename.ps
3) Tried with printer duplex setting both off or long-side, but got short-side-duplex for all attempts.

Ubuntu 8.10 64bit.
OfficeJet j6413

Following is output of 'hp-check -t':

HP Linux Imaging and Printing System (ver. 3.9.6b)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux nir-laptop 2.6.27-14-generic #1 SMP Tue Jun 30 19:54:46 UTC 2009 x86_64 GNU/Linux

Distribution:
ubuntu 8.10

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 4.x version...
OK, version 4.4.3 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG lib...

Same problem here.
When trying to print double sided, printer always uses short-edge.

Ubuntu 8.10 64bit.
OfficeJet j6413

Following is output of 'hp-check -t':

HP Linux Imaging and Printing System (ver. 3.9.6b)
Dependency/Version Check Utility ver. 14.3

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper         
dependencies are installed to successfully compile HPLIP.                                                                                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                                                                                                   
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
 
---------------
| SYSTEM INFO |
---------------