HP Deskjet F380 prints pages empty

[Tekno]

HP Deskjet F380 appears to print but pages are completely empty.

Output of hp-check:

hp-check[15949]: info: :
Initializing. Please wait...
Ubuntu

9.04

scheduler is running

1.3.9

Linux eee900 2.6.28.1-191 #1 Mon Jan 19 22:06:38 EET 2009 i686 GNU/Linux

warning: Invalid ppd_dir value: None
hp-check[15949]: info: :
hp-check[15949]: info: :---------------
hp-check[15949]: info: :| SYSTEM INFO |
hp-check[15949]: info: :---------------
hp-check[15949]: info: :
hp-check[15949]: info: :[01mBasic system information:[0m
hp-check[15949]: info: :Linux eee900 2.6.28.1-191 #1 Mon Jan 19 22:06:38 EET 2009 i686 GNU/Linux

hp-check[15949]: info: :
hp-check[15949]: info: :[01mDistribution:[0m
hp-check[15949]: info: :ubuntu 9.04
hp-check[15949]: info: :[01m
HPOJ running?[0m
hp-check[15949]: info: :No, HPOJ is not running (OK).
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking Python version...[0m
hp-check[15949]: info: :OK, version 2.5.4 installed
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking PyQt 3.x version...[0m
hp-check[15949]: info: :OK, version 3.17 installed.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking PyQt 4.x version...[0m
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for CUPS...[0m
hp-check[15949]: info: :Status: scheduler is running
hp-check[15949]: info: :Version: 1.3.9
hp-check[15949]: info: :error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dbus/python-dbus...[0m
hp-check[15949]: info: :dbus daemon is running.
hp-check[15949]: info: :python-dbus version: 0.83.0
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :------------------------------------
hp-check[15949]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[15949]: info: :------------------------------------
hp-check[15949]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: cups - Common Unix Printing System...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: cups-ddk - CUPS driver development kit...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: cups-devel- Common Unix Printing System development files...[0m
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: dbus - Message bus system...[0m
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: gcc - GNU Project C and C++ Compiler...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libcrypto - OpenSSL cryptographic library...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libjpeg - JPEG library...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libnetsnmp-devel - SNMP networking library development files...[0m
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libpthread - POSIX threads library...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libtool - Library building support services...[0m
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: libusb - USB library...[0m
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: make - GNU make utility to maintain groups of programs...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: ppdev - Parallel port support kernel module....[0m
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: PyQt 3- Qt interface for Python (for Qt version 3.x)...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: python-ctypes - A foreign function library for Python...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: python-dbus - Python bindings for dbus...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: python-devel - Python development files...[0m
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: Python XML libraries...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: Python 2.3 or greater - Required for fax functionality...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: Python 2.2 or greater - Python programming language...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: Reportlab - PDF library for Python...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: SANE - Scanning library...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: SANE - Scanning library development files...[0m
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: scanimage - Shell scanning program...[0m
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for dependency: xsane - Graphical scanner frontend for SANE...[0m
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :----------------------
hp-check[15949]: info: :| HPLIP INSTALLATION |
hp-check[15949]: info: :----------------------
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[15949]: info: :HPLIP 2.8.12 currently installed in '/usr/share/hplip'.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[15949]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.12

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.12.26
restricted-build=no
ui-toolkit=qt3
qt3=yes
qt4=yes

hp-check[15949]: info: :
hp-check[15949]: info: :[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
hp-check[15949]: info: :[last_used]
printer_name = Deskjet_F300
device_uri = hp:/usb/Deskjet_F300_series?serial=CN725G612M04KH

[installation]
version = 2.8.12.26
date_time = 01/23/09 03:15:58

hp-check[15949]: info: :
hp-check[15949]: info: :-------------------------------
hp-check[15949]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[15949]: info: :-------------------------------
hp-check[15949]: info: :
hp-check[15949]: info: :No devices found.
error: 'ppdev' kernel module not loaded.
hp-check[15949]: info: :
hp-check[15949]: info: :--------------------------
hp-check[15949]: info: :| DISCOVERED USB DEVICES |
hp-check[15949]: info: :--------------------------
hp-check[15949]: info: :
hp-check[15949]: info: : Device URI Model
hp-check[15949]: info: : -------------------------------- ----------------------
hp-check[15949]: info: : hp:/usb/Deskjet_F300_series?seri HP Deskjet F300 series
  al=CN725G612M04KH
hp-check[15949]: info: :
hp-check[15949]: info: :---------------------------------
hp-check[15949]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[15949]: info: :---------------------------------
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :[01mDeskjet_F300[0m
hp-check[15949]: info: :[01m------------[0m
hp-check[15949]: info: :Type: Printer
hp-check[15949]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[15949]: info: :Device URI: hp:/usb/Deskjet_F300_series?serial=CN725G612M04KH
hp-check[15949]: info: :PPD: /etc/cups/ppd/Deskjet_F300.ppd
hp-check[15949]: info: :PPD Description: HP Deskjet f300 Series Foomatic/hpijs, hpijs 2.8.12
hp-check[15949]: info: :Printer status: printer Deskjet_F300 is idle. enabled since Fri 23 Jan 2009 03:07:51 AM EET

hp-check[15949]: info: :Communication status: Good
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :----------------------
hp-check[15949]: info: :| SANE CONFIGURATION |
hp-check[15949]: info: :----------------------
hp-check[15949]: info: :
hp-check[15949]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking output of 'scanimage -L'...[0m
error: scanimage not found.
hp-check[15949]: info: :
hp-check[15949]: info: :---------------------
hp-check[15949]: info: :| PYTHON EXTENSIONS |
hp-check[15949]: info: :---------------------
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
hp-check[15949]: info: :OK, found.
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :-----------------
hp-check[15949]: info: :| USB I/O SETUP |
hp-check[15949]: info: :-----------------
hp-check[15949]: info: :
hp-check[15949]: info: :
hp-check[15949]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[15949]: info: :
HP Device 0x5511 at 003:007:
hp-check[15949]: info: : Device URI: hp:/usb/Deskjet_F300_series?serial=CN725G612M04KH
hp-check[15949]: info: : Device node: /dev/bus/usb/003/007
hp-check[15949]: info: : Mode: 0664
hp-check[15949]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/003/007

# owner: root

# group: lp

user::rw-

user:tekno:rw-

group::rw-

mask::rw-

other::r--

hp-check[15949]: info: :
hp-check[15949]: info: :-----------
hp-check[15949]: info: :| SUMMARY |
hp-check[15949]: info: :-----------
hp-check[15949]: info: :
error: 11 errors and/or warnings.
hp-check[15949]: info: :
hp-check[15949]: info: :Please refer to the installation instructions at:
hp-check[15949]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[15949]: info: :
hp-check[15949]: info: :Done.

[Matthias Weiler (matthias-weiler)]

I've had the same issue with a HP F375 on Jaunty (9.04). In my case the problem was the USB Hub the printer was connected to. When I plug it directly into an USB-Port the problem disappears.