Ubuntu does'nt connect with my printer canon
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I have a Printer Canon Pixma Ink Efficient G7010 that worked until the last kernel update in June 2nd. It did work as a marvelous in the first moment by the and of May without any problem or need to install anyhing. Right now it cannot scan or even get found by Ubuntu. i am using the printer app for Android to work around. I tried to install the packages from the Canon site, the Scangear2-
# Relatório de detalhes do sistema
---
## Detalhes do relatório
- **Data em que foi gerado:** 2024-06-08 18:27:05
## Hardware Information:
- **Modelo do hardware:** ASUSTeK COMPUTER INC. Vivobook_ASUSLaptop X1502ZA_X1502ZA
- **Memória:** 8,0 GiB
- **Processador:** 12th Gen Intel® Core™ i5-12450H × 12
- **Gráficos:** Intel® Graphics (ADL GT2)
- **Capacidade de disco:** (null)
## Software Information:
- **Versão do firmware:** X1502ZA.315
- **Nome do SO:** Ubuntu 24.04 LTS
- **Compilação do SO:** (null)
- **Tipo do SO:** 64 bits
- **Versão do GNOME:** 46
- **Sistema de janelas:** Wayland
- **Verificação do kernel:** Linux 6.8.0-35-generic
Hi,
Your problem does not concern HPLIP.
HPLIP is provided by HP for these devices.
Granted, Canon doesn't have the same policy as HP, but here, they can't do anything for your device.
You can update your drivers here :
https:/ /launchpad. net/~thierry- f/+archive/ ubuntu/ fork-michael- gruz
Cheers