Is hp-plugin broken

Bug #1945827 reported by jridgley2@austin.rr.com
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
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Bug Description

hp-plugin fails with the following error:

   stdout = subprocess.check_output(cmd, stderr=devnull)
  File "/usr/lib/python3.8/subprocess.py", line 415, in check_output
    return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
  File "/usr/lib/python3.8/subprocess.py", line 516, in run
    raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned non-zero exit status 1.

ran hp-doctor no trouble found (have output)

ran hp-check output follows:
jay@polar:~$ hp-check
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/jay/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies
installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.4.0-88-generic #99-Ubuntu SMP Thu Sep 23 17:29:00 UTC 2021 GNU/Linux
 Host: polar
 Proc: 5.4.0-88-generic #99-Ubuntu SMP Thu Sep 23 17:29:00 UTC 2021 GNU/Linux
 Distribution: 12 20.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.20.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.5

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = "hp:/usb/ENVY_6000_series?serial=TH12OBK1BM"
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1633022915
notify_upgrade = true
pending_upgrade_time = 0
latest_available_version = 3.17.10

[installation]
date_time = 10/01/21 13:45:16
version = 3.20.5

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
 dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.20.3 OK -
 avahi-utils avahi-utils OPTIONAL - 0.7 OK -

------------------------
| General Dependencies |
------------------------

 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
 libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 sane SANE - Scanning library REQUIRED - - OK -
 sane-devel SANE - Scanning library development files REQUIRED - - OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.10 OK -
 python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.14.1 OK -
 python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.14.1 OK -
 python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
 python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
 python3-devel Python devel - Python development files REQUIRED 2.2 3.8.10 OK -
 python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.3.2 OK -
 python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.1 OK -

--------------
| COMPILEDEP |
--------------

 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -

---------------------
| Python Extentions |
---------------------

 cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
 hpmudext IO-Extension REQUIRED - 3.20.5 OK -

----------------------
| Scan Configuration |
----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/ENVY_6000_series?serial=TH12OBK1BM' is a Hewlett-Packard ENVY_6000_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL ENVY 6000 series [TH12OBK1BM] flatbed scanner
device `hpaio:/usb/ENVY_6000_series?serial=TH12OBK1BM' is a Hewlett-Packard ENVY_6000_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL ENVY 6000 series [TH12OBK1BM] flatbed scanner

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------ ------------------------------------
  hp:/usb/ENVY_6000_series?serial=TH12OBK1BM HP ENVY 6000 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

ENVY-6000
---------
Type: Printer
Device URI: hp:/usb/ENVY_6000_series?serial=TH12OBK1BM
PPD: /etc/cups/ppd/ENVY-6000.ppd
PPD Description: HP Envy 6000 Series, hpcups 3.20.5
Printer status: printer ENVY-6000 is idle. enabled since Fri 01 Oct 2021 05:30:58 AM CDT
Communication status: Good

ENVY_6000_series_TH12OBK1BM_
----------------------------
Type: Unknown
Device URI: implicitclass://ENVY_6000_series_TH12OBK1BM_/
PPD: /etc/cups/ppd/ENVY_6000_series_TH12OBK1BM_.ppd
PPD Description: HP ENVY 6000 series, driverless, cups-filters 1.27.4
Printer status: printer ENVY_6000_series_TH12OBK1BM_ is idle. enabled since Fri 01 Oct 2021 10:09:11 AM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Hewlett_Packard_hp_LaserJet_2430_ursa
-------------------------------------
Type: Unknown
Device URI: implicitclass://Hewlett_Packard_hp_LaserJet_2430_ursa/
PPD: /etc/cups/ppd/Hewlett_Packard_hp_LaserJet_2430_ursa.ppd
PPD Description: HP LaserJet 2430 pcl3, hpcups 3.20.3, driverless, cups-filters 1.27.4
Printer status: printer Hewlett_Packard_hp_LaserJet_2430_ursa is idle. enabled since Fri 01 Oct 2021 01:13:39 PM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

--------------
| PERMISSION |
--------------

USB ENVY-6000 Required - - OK Node:'/dev/bus/usb/002/003' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 0
Total Warnings: 2

Done.

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