Error adding DeskJet 3720 in USB mode

[Clovis Gauzy]

Hi,

Trying to install a Deskjet 3720 in hplip GUI, but return `Error : successful-ok-ignored-or-substituted-attributes`.

hp-check output:

```
Saving output in log file: /home/clov/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.8)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies
installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: 26-18.1.2 version is not supported. Using 26-18.0.4 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.3.6-1-MANJARO #1 SMP PREEMPT Sat Oct 12 09:30:05 UTC 2019 GNU/Linux
 Host: Opportunity
 Proc: 5.3.6-1-MANJARO #1 SMP PREEMPT Sat Oct 12 09:30:05 UTC 2019 GNU/Linux
 Distribution: 26 18.1.2
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.8
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 26 distro 18.1.2 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.19.8

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.19.8
html=/usr/share/doc/hplip-3.19.8
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.8
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/10/19 07:57:23
version = 3.19.8

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.0 OK 'CUPS Scheduler is running'
 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.28 OK -
 dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 OK -
 network network -wget OPTIONAL - 1.20.3 OK -
 avahi-utils avahi-utils OPTIONAL - 0.7 OK -

------------------------
| General Dependencies |
------------------------

 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.3.0 OK -
 libpthread libpthread - POSIX threads library REQUIRED - b'2.30' OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 sane SANE - Scanning library REQUIRED - 1.0.28 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.28 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.7.4 OK -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
 python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.8 OK -
 python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
 python3-devel Python devel - Python development files REQUIRED 2.2 3.7.4 OK -
 python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 6.2.0 OK -
 error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING 'python3-reportlab needs to be installed'

--------------
| COMPILEDEP |
--------------

 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.2.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -

---------------------
| Python Extentions |
---------------------

 cupsext CUPS-Extension REQUIRED - 3.19.8 OK -
 hpmudext IO-Extension REQUIRED - 3.19.8 OK -

----------------------
| Scan Configuration |
----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.19.8 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.19.8 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/DeskJet_3700_series?serial=CN93F6P02T06GY' is a Hewlett-Packard DeskJet_3700_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------------- ------------------------------------
  hp:/usb/DeskJet_3700_series?serial=CN93F6P02T06GY HP DeskJet 3700 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

lpstat
------
Type: Unknown
Device URI: Aucune destination ajoutée.

--------------
| PERMISSION |
--------------

USB None Required - - OK Node:'/dev/bus/usb/003/114' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'python-pyqt4' package is missing/incompatible
error: 'pygtk' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'python2-notify' package is missing/incompatible
error: 'python-reportlab' package is missing/incompatible

Total Errors: 4
Total Warnings: 0

Done.
```

Scanner work well with xsane and, after first usage, the printer is visible on HP DM systray, but still not in Device Manager itself.

[Clovis Gauzy (clov)]

I fix the problem after doing `cupstestppd` on `/usr/share/ppd/HP/hp-deskjet_3700_series.ppd.gz` and received:

```
hp-deskjet_3700_series.ppd: ÉCHEC
      **FAIL** Unable to open PPD file - Mot-clé d’option interdit on line 61.
                REF: Page 19, section 3.3.
```
("option keyword forbidden")

After removing every line including "Custom/Custom1" keyword (lines 61, 100, 137 and 173) in hp-deskjet_3700_series.ppd, `cupstestppd` return :

```
hp-deskjet_3700_series.ppd: PASS
        WARN Size "Photo2L" should be the Adobe standard name "5x7".
        WARN Size "LSIZ" should be the Adobe standard name "3.5x5".
        WARN Size "Card3x5" should be the Adobe standard name "3x5".
        WARN Size "Photo4x5" should be the Adobe standard name "4x5".
        WARN Size "Card4x6" should be the Adobe standard name "4x6".
        WARN Size "Card10x15" should be the Adobe standard name "4x6".
        WARN Size "Card5x7" should be the Adobe standard name "5x7".
        WARN Size "FLSA" should be the Adobe standard name "FanFoldGermanLegal".
        WARN Size "Letter" should be the Adobe standard name "8x10".
        WARN Size "Oufuku" should be the Adobe standard name "DoublePostcard".
        WARN Size "Env" should be the Adobe standard name "EnvPersonal".
        WARN Size "A5" should be the Adobe standard name "Letter".
        WARN Size "B5176x250" should be the Adobe standard name "ISOB5".
        WARN Size "PostCard" should be the Adobe standard name "Postcard".
        WARN Size "3x5in" should be the Adobe standard name "3x5".
        WARN Size "Card4x6in" should be the Adobe standard name "4x6".
        WARN Size "Card5x8in" should be the Adobe standard name "5x8".
        WARN Size "A48.27x11.69" should be the Adobe standard name "A4".
        WARN Size "USLETTER" should be the Adobe standard name "Letter".
        WARN Size "LETTER8.5X11" should be the Adobe standard name "Legal".
        WARN PCFileName longer than 8.3 in violation of PPD spec.
                REF: Pages 61-62, section 5.3.
```

HP Device Manager still return the same error when trying to install the printer (cached ppd?) but it's working via any CUPS UI (manjaro-printer for me) and after successfully print the test page, the printer appear on HP DeviceManager as well.