Comment 32 for bug 1847142

Can you please download latest driver once again and check

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

$sh hplip-3.19.8.run

install plugin using below command

$sh hplip-3.19.8-plugin.run

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if you still face the issue please share hp-logcapture logs using below command

$sudo hp-logcapture
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