hp-plugin doesn't recognize KDE Neon as a Ubuntu derivate

Bug #1828680 reported by Malte S. Stretz on 2019-05-11
This bug affects 1 person
Affects Status Importance Assigned to Milestone

Bug Description

KDE Neon is a Ubuntu derivate and thus requires sudo instead of su to become root. Since it doesn't report itself as such ("warning: neon distro is not found in AUTH_TYPES") hp-plugin chooses the wrong command.

lsb_release -a says

No LSB modules are available.
Distributor ID: neon
Description: KDE neon User Edition 5.15
Release: 18.04
Codename: bionic

Malte S. Stretz (mss) wrote :

Forgot to add that this is

HP Linux Imaging and Printing System (ver. 3.18.7)
Plugin Download and Install Utility ver. 2.1

brian_p (claremont102) wrote :

Ok. Got the gist of this. Are you just reporting an issue which you see as a bug or are you seeking help to print?


Hi Malte,

Please download the "hplip-3.18.7-plugin.run " plugin from below location and run "sh hplip-3.18.7-plugin.run" in the terminal to install the plugin



Changed in hplip:
status: New → In Progress
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