CUPS cannot print PDF files nor can PDF files be added to faxes with hp-sendfax
Bug #182379 reported by
Till Kamppeter
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Invalid
|
Undecided
|
Unassigned | ||
cupsys (Ubuntu) |
Fix Released
|
High
|
Unassigned |
Bug Description
I am using HPLIP 2.7.12 on Hardy.
Due to the many recent fax problems I opened hp-sendfax and tried to add files to the list. JPG, text, and Postscript work without problems, but it is impossible to add PDFs. I always get an error box telling "Render Failure: Rendered document contains no data." after some seconds of processing. The file does not get added to the list. I tried with various PDFs from different sources. evince displays the PDFs correctly.
Changed in hplip: | |
status: | New → Invalid |
Changed in cupsys: | |
importance: | Undecided → Medium |
Changed in cupsys: | |
importance: | Medium → High |
Changed in cupsys: | |
milestone: | none → ubuntu-8.04-beta |
Changed in cupsys: | |
status: | Confirmed → In Progress |
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I have investigated this case more and found out that the problem is in the CUPS filter chain. CUPS of Ubuntu Hardy does not print PDFs at all.
See the attached error_log file.
It seems that the command line syntax of the pdftops filter of XPDF/Poppler has changed and so the CUPS filter /usr/lib/ cups/filter/ pdftops needs an update.
I will contact the upstream author of this filter, Helge Blischke, to get an update.