Page content offset/centering problem on M176n

Bug #1783114 reported by Dmitry Sinyavin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
In Progress
Undecided
Unassigned

Bug Description

I'm printing a document of DIN A4 size with A4 paper. Document have 10mm outer margin and a wide inner margin in the center of page for folding and binding. I print in batches, 5 pages each. See "page layout" attachment (all images are long side up for clarity).

First page comes out good (see "page 1" attachment). You can see the center fold on the scan, which is in the center of page.

But the second and the following pages are not like that (see "page 2" attachment). You can see a top side of page (left side of landscaped page) is clipped, and the center fold is not in the center of page any more. All the content seems offset vertically up in the direction of printing.

I tried different software (Acrobat Reader for Linux, Evince, direct printing of source Postscript to the CUPS) with the same result. But when printing from Acrobat Reader on Windows 7 (same document, same computer, same printer) all the pages come out good! So it seems to be a HPLIP bug.

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Dmitry Sinyavin (s0me0ne) wrote :
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Dmitry Sinyavin (s0me0ne) wrote :
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Dmitry Sinyavin (s0me0ne) wrote :
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Dmitry Sinyavin (s0me0ne) wrote :
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Dmitry Sinyavin (s0me0ne) wrote :

I also include first 5 page batch that I was printing

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srinivas (srinivas5) wrote :

Hi,
Can you provide below information?
* Printer details
* Distro name and version
* HPLIP version installed
* Did you try printing the same document from hp-toolbox? what is the behavior?

Thanks,
Srinivas Teja

Changed in hplip:
status: New → In Progress
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Dmitry Sinyavin (s0me0ne) wrote :

Hi,
Sorry for the huge delay, I was out of the city and had no access to the printer.

Printer is HP LaserJet Pro MFP M176n, Ethernet-connected. Please let me know if you need some further details on the device, I'm not sure what exactly you need.

Distro is Ubuntu 18.04 currently, but it was Ubuntu 16.04 when I filed the original bug report. The behavior is the same no matter what distro was used.

HPLIP is version 3.17.10

I tried to print the document using hp-toolbox today, the behavior is the same, scans attached. As usual, the first page came out just right but the second one is offset and cropped.

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Dmitry Sinyavin (s0me0ne) wrote :
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